TRAINING AND EMPLOYMENT GUIDANCE LETTER No. 01-07
Updated Table of Weights for Use in Calculating State-Level American Customer Satisfaction Index (ACSI) Scores for the Participant and Employer Customer Satisfaction Surveys
To provide states with the Program Year (PY) 2006 ACSI Table of Weights and to alert states to the possibility of new customer survey plans for PY 2007.
Direct all questions to the appropriate Regional Office.
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ALL STATE WORKFORCE AGENCIES
ALL STATE WORKFORCE LIAISONS
EMILY STOVER DeROCCO
Assistant Secretary
Employment and Training Administration