PROCESSING OF APPEALS AND CORONAVIRUS
Due to the Coronavirus (COVID-19) pandemic, the Benefits Review Board (BRB) is experiencing delays in the processing of appeals and documents received by mail. To avoid delay, we strongly encourage all parties with appeals before the BRB and other filers to utilize the BRB’s Electronic File and Service Request (EFSR) system to file appeals, motions, briefs, and all other case-related documents to ensure the timely processing of their appeals. Documents that are not filed through the EFSR portal may be delayed in processing. Documents filed through the EFSR portal should not be submitted in paper, unless specifically requested.
The EFSR portal allows parties to file new appeals electronically, receive electronic service of Board issuances, file briefs and motions electronically, and check the status of existing appeals through an online interface that is accessible 24 hours every day.
The EFSR system is open to any party to an appeal before the Board. An e-Filer must register as a user and must be validated by the Board before e-filing any document. An e-Filer will complete an online registration form. A valid email address is required to register as an e-Filer. Once registered, an e-Filer will be able to use the EFSR for electronic filing (e-File), which is the submission of forms and documents to the Board through the internet instead of using postal mail and fax. After the Board has accepted an e-Filing, it is handled just as it would be had it been filed in paper. e-Filers will also have access to electronic service (e-Service), which is simply a way to receive documents issued by the Board through the Internet in lieu of mailing paper notices/documents.
Information regarding registration for access to the EFSR system, as well as links to the step-by-step user guide and FAQs can be found at https://dol-appeals.entellitrak.com.
If you have any questions or comments, please contact us at Boards-EFSR-Help@dol.gov.