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News Release

Federal Contractor Agrees to Pay $175,000 To Settle Alleged Hiring Discrimination

PORTLAND, OR – The U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) and Conduent Commercial Solutions LLC – formerly CSG Xerox World – have entered into a conciliation agreement by which the federal contractor has agreed to pay $175,000 in back wages to resolve claims of systemic hiring discrimination at its Portland, Oregon facility.

During a routine compliance evaluation, OFCCP alleged that in 2012, Conduent Commercial Solutions LLC discriminated against 1,121 female, African American and Asian applicants in the customer care assistant position. OFCCP determined that the company’s hiring practices violated Executive Order 11246, which prohibits federal contractors from discriminating in employment based on race, color, religion, sex, sexual orientation, gender identify, or national origin. In its conciliation agreement with OFCCP, in addition to back wages, the company will make 138 job offers to original applicants as positions become available and ensure that its personnel and hiring practices comply with equal employment opportunity laws and regulations.

“Federal contractors and subcontractors are obligated to provide equal opportunity to all applicants, regardless of their sex and race,” said Regional Director Jane Suhr, in San Francisco, California. “The U.S. Department of Labor will vigorously enforce antidiscrimination laws and hold federal contractors accountable in ensuring equal employment opportunity at their facilities.”

Conduent Commercial Solutions LLC is a technology-led company that provides services and products to federal agencies, including the General Services Administration. The company is based in Florham Park, New Jersey.

In addition to Executive Order 11246, OFCCP enforces Section 503 of the Rehabilitation Act of 1973 and the Vietnam Era Veterans' Readjustment Assistance Act of 1974. These laws, as amended, make it illegal for contractors and subcontractors doing business with the federal government to discriminate in employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. In addition, contractors and subcontractors are prohibited from discriminating against applicants or employees because they have inquired about, discussed, or disclosed their compensation or the compensation of others subject to certain limitations. For more information, please call OFCCP's toll-free helpline at 800-397-6251 or visit

If you think you may be one of the applicants eligible for back pay or job opportunities from this settlement, or may know someone who is, please visit the OFCCP Class Member Locator at: There you will find information about this and other OFCCP settlements.

Office of Federal Contract Compliance Programs
August 13, 2019
Release Number
Media Contact: Leo Kay
Phone Number
Media Contact: Jose Carnevali
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