The U.S. Department of Labor's (DOL) National Contact Center (NCC) provides employees and employers a reliable resource to receive consistent, accurate, and current information assistance for all DOL programs. The NCC provides nationwide toll-free information services to our customers with questions about employment, unemployment, wages, workplace safety and health, pension and health benefits, workplace injuries as well as all other general DOL related inquiries. In addition to answering general information inquiries, the NCC will refer any specific inquiry from the American public to the appropriate DOL office without delay.

Agency Contact Center Hours and Call Wait Times

*Denotes agency contact center closures based on the federal holiday schedule.

Call wait times are updated every minute. The call wait times were last updated on .

Agency Contact Center Hours and Call Wait Times
Agency Toll-Free Number Customers Waiting Call Wait Time

General Inquiries

1-866-4-USA-DOL (1-866-487-2365)

Monday to Friday, 8 a.m. to 8 p.m. ET*

Employment and Training Administration (ETA)

1-877-US-2JOBS (1-877-872-5627)

Monday to Friday, 8 a.m. to 11 p.m. ET*

Job Corps

1-800-733-JOBS (1-800-733-5627)

24 hours a day, 7 days a week

Mine Safety and Health Administration (MSHA)

1-800-746-1553

24 hours a day, 7 days a week

Occupational Safety and Health Administration (OSHA)

1-800-321-OSHA (1-800-321-6742)

24 hours a day, 7 days a week

Office of Disability Employment Policy (ODEP)

1-866-ODEP-DOL (1-866-633-7365)

Monday to Friday, 8 a.m. to 8 p.m. ET*

Office of Small and Disadvantaged Business Utilization (OSDBU)

1-888-9-SBREFA (1-888-972-7332)

Monday to Friday, 8 a.m. to 8 p.m. ET*

Veterans' Employment and Training Services (VETS)

1-866-237-0275

Monday to Friday, 8 a.m. to 8 p.m. ET*

Women's Bureau (WB)

1-800-827-5335

Monday to Friday, 8 a.m. to 8 p.m. ET*

Speech and Hearing Impaired

If you are deaf, hard of hearing, or have a speech disability, please dial 7-1-1 to access telecommunications relay services.

Additional Agencies

Please be aware that these do not display call wait times.

Additional agencies information
AgencyAgency Contact Number

Civil Rights Center

202-693-6500

Monday to Friday, 8 a.m. to 5 p.m. ET

Employee Benefits Security Administration (EBSA)

1-866-444-3272

Monday to Friday, 8:30 a.m. to 4:30 p.m. ET

Office of Labor-Management Standards (OLMS)

202-693-0123

Monday to Friday, 8 a.m. to 5 p.m. ET

Wage and Hour Division (WHD)

1-866-4-US-WAGE (1-866-487-9243)

Monday to Friday, 8:00 a.m. to 4:30 p.m. local time. Hours vary by region.