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In 2014, the Chief Evaluation Office (CEO) contracted with Mathematica Policy Research and ideas42 to examine whether insights from behavioral science can be used to improve outcomes in the U.S. Department of Labor (DOL) programs under the Advancing Behavioral Interventions in Labor Programs portfolio of studies.
In 2021, the Chief Evaluation Office (CEO) partnered with the Ohio Department of Job and Family Services and 11 participating counties in Ohio, funding contractor American Institutes for Research to conduct the Using Behavioral Insights to Increase Youth Use of Workforce Services in Virtual Contexts. The impact evaluation aims to test how behavioral insights can enhance service engagement and completion among young adults participating in Ohio’s Comprehensive Case Management and Employment Progr
In 2017, the Chief Evaluation Office (CEO) funded contractor Mathematica and its partners, American Institutes for Research, the Urban Institute, the W.E. Upjohn Institute, and ideas42, to assist with CEO’s Behavioral Interventions (BI) work, including developing rigorous impact evaluation design options for studying innovative program improvement strategies. In 2019, in partnership with the Employment and Training Administration (ETA), the BI team began investigating behavioral barriers to successful online job search.
The U.S. Department of Labor (DOL), Employment and Training Administration (ETA), Office of Workforce Investment (OWI) supports state and local workforce agencies in providing information to help job seekers successfully search for work. As part of this support, OWI asked the DOL Chief Evaluation Office (CEO) and the DOL Behavioral Interventions (DOL BI) team to explore whether applications of behavioral science could improve the usefulness of the information that job seekers use when searching for positions, investing in training, and considering career options.
Improving career readiness and job access for youth and young adults is vital. Millions of low-income Americans need better access to high-quality career pathways to escape poverty. This is no easy task— economic opportunity has shrunk dramatically in the United States in the past half-century (Chetty et al. 2016). Meanwhile, employers face rising shortages in the supply of skilled workers, making it harder to compete on the global market (World Economic Forum 2021).
Appendices to the Using Behavioral Insights to Increase Youth Use of Workforce Services in Virtual Contexts Final Report: Appendix A: Resources for Learning More About Behavioral Insights and How to Use Them for Continuous Improvement, Appendix B: Supplementary Details on Study Context and Design, Appendix C: Technical Details on Impact Estimates, and References.
In 2019, the Chief Evaluation Office (CEO) partnered with the Employment and Training Administration, Office of Unemployment Insurance (OUI) to conduct the Behavioral Interventions to Improve Work Search Among Unemployment Insurance Claimants project. The unemployment insurance (UI) program requires claimants to be actively looking for work while they receive benefits to encourage a rapid return to work.
The report of impact evaluations aimed to assess the effectiveness of behaviorally-informed communications – such as a pop-up alert and emails – in increasing unemployment insurance (UI) claimants’ compliance with work search requirements.
In 2022, the Chief Evaluation Office (CEO) funded contractor Urban Institute to conduct the project Advancing Behavioral Interventions in Labor Programs. Advancing Behavioral Interventions in Labor Programs aims to advance the application of behavioral sciences - or understanding how people realistically make and act on decisions - to improve the design of public policies and programs in ways that reflect a deeper understanding of human nature.
In 2022, the Chief Evaluation Office (CEO) partnered with Veterans' Employment and Training Service (VETS) and funded independent contractor Westat and its subcontractors Westat Insight, American Institutes for Research, and Manhattan Strategy Group to conduct an Evaluation of the VETS Employment Navigator and Partnership Program (ENPP). The outcomes study aims to understand and build evidence on the use of VETS employment navigators to improve outcomes for transitioning service members (TSMs) and military spouses.