We hear you

We're Listening

We conduct virtual listening sessions across the country to hear feedback from our stakeholders and fulfill our mission of protecting essential workers.

Building Trust with Stakeholders

Workers need to know they can come to us for help. We plan to connect with workers and influential community members by building relationships, developing less intimidating outreach materials, sharing examples of how speaking up can help us enforce the law, and emphasizing the confidentiality of our investigations.

Empowering Workers Against Fear of Retaliation

Employer threats may outweigh the potential benefits of filing a complaint. To empower workers against the fear of retaliation, we plan to continue developing resources on anti-retaliation provisions, give clear assurances about their rights, and share examples of successful investigations.

Sharing the Facts on Misclassification

Ensuring workers have labor standards protections requires that they be classified as employees under the law. To reach workers in all industries, we will continue sharing facts about misclassification and other resources, and increasing misclassification partnerships with other federal and state agencies.

Creating More Accessible Outreach Materials and Resources

Stakeholders highlighted the need to offer more publications in more languages, and develop more accessible materials. We plan to add more images and less text, and offer more formats, advertise in high-traffic areas that you visit, and work with native speakers to review our translated materials for accuracy and plain writing.

Developing More Outreach Events and Partnerships

As a stakeholder in the Northeast explained, if a community leader “doesn’t know you are there, then the victims of workplace issues would not know to contact you.” We plan to identify more opportunities to collaborate with stakeholders this year and use easy to understand materials to connect with workers and influential community members.