At the Office of Unemployment Insurance Modernization, we recognize that plain language isn't just helpful -- it's critical to how we communicate about Unemployment Insurance.

We've developed this portfolio of plain language resources for states to use as they continue to improve their UI content. Use whichever resources will benefit your team the most, and if you have questions or feedback, please contact us: we'd love to hear from you.

  • Plain language repository

    Browse our collection of plain-language notices and forms you can customize to use in your state.

    Browse the repository

  • Rhode Island plain language notices

    Learn more about the work we did with Rhode Island to create plain-language claimant notices

    View claimant notices

  • The UI Lexicon

    The UI Lexicon provides sample meanings for terms commonly used in UI content.

    Visit the Lexicon

  • UI Lexicon research work

    Learn about the research we did to create the UI Lexicon, a collection of the most commonly used UI terms across states.

    Review our research

  • Content governance practices

    Content governance is an important (but often overlooked) aspect of content strategy. Here, learn tips for building a sustainable governance practice.

    Get governance tips

  • Workshop offerings

    Register for virtual training sessions led by the experts on our plain language team.

    Upcoming workshop offerings will be posted soon.

  • Translation services

    Get more information about our translation vision and the translation services we offer states.

    This page will be coming soon.