In keeping with the U.S. Department of Labor’s (DOL) vision to foster and promote the welfare of job seekers, wage earners, and retirees of the United States, the Office of Federal Contract Compliance Programs (OFCCP) is committed to expanding equal employment opportunities and eliminating discrimination in the workplaces of federal contractors. As an administrator of federal equal employment opportunity laws and regulations, OFCCP conducts compliance evaluations and complaint investigations that have the potential to generate questions, concerns, or issues among regional and district offices, contractors and subcontractors, and various other stakeholders.

The OFCCP Ombuds Service operates with the mission to ensure that all who are involved with the work of the agency have access to a neutral and confidential resource, one who operates independently and informally. The ombudsman’s vision is that any of the following can be offered:

  • Informal, one-on-one conversations by phone;
  • A series of more in-depth, strategizing and/or conflict coaching sessions;
  • Facilitation between OFCCP and stakeholders;
  • Mediation to resolve an ongoing dispute between OFCCP and stakeholders;
  • Design and delivery of conflict resolution trainings and workshops;
  • Implementation of other dispute resolution systems, as necessary; and
  • Referral to other resources within or outside of DOL, when applicable.

The ombudsman approaches each situation as its own unique circumstance and will identify a mechanism, however informal, which best addresses the problem at hand and the needs of those involved.

Ombuds Defined and Purpose for the Ombuds Service

Contact the Ombuds Service

You are welcome to contact the OFCCP Ombuds Service by phone or email. Please note that every effort is made to respond to inquiries within one business day.

Due to the ombudsman’s goal of maintaining as much confidentiality as is needed within the parameters of your concern, you are also welcome to contact him anonymously, either by calling from a private line or submitting information via the Ombuds Service Referral Form. Responses received through the online referral form may, but do not need to, include a name or contact information for the person who submitted.

Please feel free to contact the ombudsman today!

Marcus Stergio
U.S. Department of Labor
Office of Federal Contract Compliance Programs
200 Constitution Ave NW
Room C3325
Main Line: 202-693-0101
Direct Line: 202-693-1174
Fax: 202-693-1304