Office of Workers' Compensation Programs (OWCP)
- Mission, Vision, and Goals
- Organization Chart
- About the Director
- History of OWCP
- OWCP Annual Reports to Congress
- Key Personnel and Phone Numbers
The OWCP administers four major disability compensation programs that provide wage replacement benefits, medical treatment, vocational rehabilitation and other benefits to certain workers or their dependents who experience work-related injury or occupational disease. These programs:
- the Energy Employees Occupational Illness Compensation program,
- the Federal Employees' Compensation Program,
- the Longshore and Harbor Workers' Compensation Program, and
- the Coal Mine Workers' Compensation Program
serve the specific employee groups who are covered under the relevant statutes and regulations by mitigating the financial burden resulting from workplace injury.
Since the 1980's, OWCP has evolved into an organization which is able to respond to changing circumstances, adjusting its procedures and resource commitments to address problems as they surface. Each OWCP program has a strategic plan that projects where it should be in the future to achieve its mission, and sets realistic, measurable steps for getting to that point. Each has as its foundation the following basic principles: high quality and timely claims adjudication and benefit delivery; superior customer service; and cost-effectiveness and fiscal integrity. Improvements achieved in these areas are measured against performance baselines or benchmarks, and outcomes as related to objectives are thus evaluated. OWCP rose to the challenge set by Congress in the Government Performance and Results Act by adopting goals which are challenging, which require reaching out to our stakeholders and achieving results in the work outside our direct control. Our managers and staff understand what we are about, and work together to make these things happen.
To make these programs more efficient and responsive in protecting worker benefits, OWCP will work toward:
- Minimizing the human, social and financial impact of work-related injuries.
- Improving employer and employee representative performance in the delivery of services to injured workers and in the administration of OWCP statutes.
- Enhancing the fiscal integrity of managed public trust funds.
Take the OWCP Customer Satisfaction Survey here.