This guidance supersedes Training and Employment Guidance Letter (TEGL) 11-19, Change 1, published May 10, 2023, and rescinds TEGL 03-17 WIOA Annual Performance Report Submission, published September 12, 2017, developed jointly by the U.S. Departments of Labor and Education (the Departments). Through this updated guidance, the Departments:

• Revise the negotiations process and requirements to incorporate changes made in the Workforce Innovation and Opportunity Act Effectiveness in Serving Employers Performance Indicator final rule (89 FR 13814 (Feb. 23, 2024)) (ESE final rule). This final rule, which took effect March 25, 2024, defines the Effectiveness in Serving Employers primary indicator of performance (ESE), as required by section 116(b)(2)(A)(i)(VI) of the Workforce Innovation and Opportunity Act (WIOA), as Retention with the Same Employer. The ESE final rule requires states to report the indicator as a shared indicator across the six WIOA core programs.
• Include requirements for the annual performance report submission requirements to encompass all requirements in TEGL 03-17.
• Clarify the standard for meeting requirements for submission of Eligible Training Provider results.
• Clarify the standard for meeting requirements for local area performance negotiations.

This guidance also continues to delineate the process for negotiating levels of performance, as required by section 116(b)(3)(A)(iv) of WIOA; the process for assessing state performance; and explains the two instances in which a state may be sanctioned (including the imposition of those sanctions), namely for performance failure or for failure to report (section 116(f) of WIOA).

To provide State Workforce Agencies (SWAs) the customer experience (CX) checklist (which describes principles to improve CX, as well as operational, experience, and outcome metrics) and related resources, with the goal of helping states to develop a baseline of current practices and identify areas needing improvement in their unemployment insurance (UI) programs.

To update Training and Employment Notice (TEN) 08-22, which promotes a framework for all workforce stakeholders, including infrastructure project leads, to engage the public workforce system in implementing the Investing in America (IIA) funding—which includes the American Rescue Plan Act (ARPA), Bipartisan Infrastructure Law (BIL),Creating Helpful Incentives to Produce Semiconductors (CHIPS) and Science Act, and the Inflation Reduction Act (IRA)—with strong workforce commitments and proven strategies that produce high-quality education, training, and employment opportunities for all workers. This update includes several more examples of grant programs which present opportunities for coordination between the public workforce system and infrastructure investments.
 

To advise states that certain qualified non-citizens, specifically nationals of the Federated States of Micronesia, the Republic of the Marshall Islands, and the Republic of Palau, are eligible to receive federal, state, and local public benefits including unemployment benefits.
 

To transmit to states and outlying areas the impact of updated data on WIOA Title I Youth, Adult, and Dislocated Worker program allotments for PY 2025.

To ensure states are aware of the Schedule of Remuneration for the UCX program that reflects the military pay increase effective January 1, 2025.

The purpose of this Training and Employment Guidance Letter (TEGL) is to publish final allocations for SCSEP National grantees for PY 2024 and provide the procedures for submitting Optional Special Requests and revised policies.

To ensure states are aware of the locality-based salary rates for certain Federal civilian employees.

To inform the state and local workforce development system of the policies and priorities that govern the award and use of National Dislocated Worker Grant (DWG) funds, pursuant to the Workforce Innovation and Opportunity Act (WIOA), Title I, Section 170.

To announce a report providing an updated cost-benefit analysis of state BPC activities based on FY 2019 data.