FAQs about Affordable Care Act Implementation Part 54
July 28, 2022
July 28, 2022
Set out below are Frequently Asked Questions (FAQs) regarding implementation of the Affordable Care Act. These FAQs have been prepared jointly by the Departments of Labor, Health and Human Services (HHS), and the Treasury (collectively, the Departments). Like previously issued FAQs (available at https://www.dol.gov/agencies/ebsa/about-ebsa/our-activities/resource-center/faqs and https://www.cms.gov/CCIIO/Resources/Fact-Sheets-and-FAQs#Affordable_Care_Act), these FAQs answer questions from stakeholders to help people understand the law and promote compliance.
Public Health Service (PHS) Act section 2713 and its implementing regulations relating to coverage of preventive services(1) require non-grandfathered group health plans and health insurance issuers offering non-grandfathered group or individual health insurance coverage to cover, without the imposition of any cost-sharing requirements, the following items or services:(2)
If a recommendation or guideline does not specify the frequency, method, treatment, or setting for the provision of a recommended preventive service, then the plan or issuer may use reasonable medical management techniques to determine any such coverage limitations. To the extent not specified in a recommendation or guideline, a plan or issuer may rely on the relevant clinical evidence base and established reasonable medical management techniques to determine the frequency, method, treatment, or setting for coverage of a recommended preventive health item or service(5). Additionally, plans and issuers subject to section 2713 of the PHS Act must cover, without cost sharing, items and services that are integral to the furnishing of a recommended preventive service, regardless of whether the item or service is billed separately(6).
The currently applicable HRSA-supported Women's Preventive Services Guidelines (2019 HRSA-Supported Guidelines), as updated on December 17, 2019, recommend that adolescent and adult women have access to the full range of female-controlled FDA-approved contraceptive methods(7), effective family planning practices, and sterilization procedures to prevent unintended pregnancy and improve birth outcomes(8). The 2019 HRSA-Supported Guidelines provide that contraceptive care should include contraceptive counseling, initiation of contraceptive use, and follow-up care (for example, management and evaluation as well as changes to, and removal or discontinuation of, the contraceptive method), and that instruction in fertility awareness-based methods, including the lactation amenorrhea method, should be provided for women desiring an alternative method.
On December 30, 2021, HRSA accepted updates to the existing guidelines regarding breastfeeding services and supplies, well-woman preventive care visits, access to contraceptives and contraceptive counseling, screening for human immunodeficiency virus, and counseling for sexually transmitted infections (2021 HRSA-Supported Guidelines)(9).
In general, a non-exempt(10) plan or issuer subject to PHS Act section 2713 must provide coverage pursuant to 26 CFR 54.9815-2713(a)(1), 29 CFR 2590.715-2713(a)(1), and 45 CFR 147.130(a)(1) for plan years (in the individual market, policy years) that begin on or after the date that is one year after the date the recommendation or guideline is issued. In addition, in the event of changes in recommendations or guidelines, a plan or issuer generally must provide coverage through the last day of the plan or policy year, even if the recommendation or guideline changes(11). Therefore, plans and issuers must currently provide coverage consistent with the 2019 HRSA-Supported Guidelines, and must provide coverage consistent with the 2021 HRSA-Supported Guidelines beginning with plan years (in the individual market, policy years) starting on and after December 30, 2022. The guidance provided in these FAQs regarding the contraceptive coverage requirement under PHS Act 2713 is equally applicable to both the 2019 HRSA-Supported Guidelines and the 2021 HRSA-Supported Guidelines, unless otherwise specified. References in this document to the HRSA-Supported Guidelines should be understood to include both the 2019 HRSA-Supported Guidelines and the 2021 HRSA-Supported Guidelines, unless otherwise specified.
On January 10, 2022, the Departments issued an FAQ that summarized previously issued FAQs(12) related to coverage of contraceptive services and provided examples of practices reported to the Departments that denied contraceptive coverage to participants, beneficiaries, and enrollees. The FAQ also reminded plans and issuers that are subject to the contraceptive coverage requirements of their responsibility to fully comply with the requirements of PHS Act section 2713 and the Departments' regulations and guidance. This includes the requirement that if an individual's attending provider determines that a particular service or FDA-approved, cleared, or granted contraceptive product is medically appropriate for a specific individual, a plan or issuer must cover that service or product for that individual without cost sharing, whether or not the service or product is specifically identified in the current FDA Birth Control Guide(13).
The Departments are issuing the following FAQs in response to reports that individuals continue to experience difficulty accessing contraceptive coverage without cost sharing; to clarify application of the contraceptive coverage requirements to fertility awareness-based methods and to emergency contraceptives; and to address federal preemption of state law. The Departments are committed to ensuring consumers have access to the contraceptive benefits, without cost sharing, that they are entitled to under the law, and will take enforcement action as warranted. Violations may be subject to an excise tax under section 4980D of the Internal Revenue Code (Code) or a civil money penalty under section 2723 of the PHS Act, as applicable.
Yes. In the preamble to interim final rules issued in November 2020 in response to the COVID-19 Public Health Emergency (November 2020 interim final rules), the Departments reiterated that regulations and guidance issued with respect to the preventive services requirements generally require plans and issuers subject to section 2713 of the PHS Act to cover, without cost sharing, items and services that are integral to the furnishing of the recommended preventive service, regardless of whether the item or service is billed separately(14). The preamble to the November 2020 interim final rules cited previous guidance issued with respect to colonoscopies, clarifying that a plan or issuer may not impose cost sharing for polyp removal during or anesthesia provided in connection with a preventive screening colonoscopy. Other examples included covering, without cost sharing, collection of a specimen for recommended screenings or tests typically performed by laboratories and administration of a recommended immunization by a medical professional.
The requirement to cover, without cost sharing, items and services that are integral to the furnishing of a recommended preventive service also applies to coverage of contraceptive services under the HRSA-Supported Guidelines, including coverage for anesthesia for a tubal ligation procedure or pregnancy tests needed before provision of certain forms of contraceptives, such as an intrauterine device (also known as an IUD), regardless of whether the items and services are billed separately.
Yes. The 2019 HRSA-Supported Guidelines include a recommendation that adolescent and adult women have access to the full range of female-controlled FDA-approved contraceptive methods, effective family planning practices, and sterilization procedures as part of contraceptive care(16). The range of identified categories of contraception in the currently applicable 2019 HRSA-Supported Guidelines(17) include: (1) sterilization surgery for women, (2) surgical sterilization via implant for women, (3) implantable rods, (4) copper intrauterine devices, (5) intrauterine devices with progestin (all durations and doses), (6) the shot or injection, (7) oral contraceptives (combined pill), (8) oral contraceptives (progestin only), (9) oral contraceptives (extended or continuous use), (10) the contraceptive patch, (11) vaginal contraceptive rings, (12) diaphragms; (13) contraceptive sponges, (14) cervical caps, (15) female condoms, (16) spermicides, (17) emergency contraception (levonorgestrel), and (18) emergency contraception (ulipristal acetate); and additional methods as identified by the FDA(18). Plans and issuers must cover without cost sharing at least one form of contraception in each of the categories above(19).
In addition, as clarified in FAQs Part 51, the Departments interpret 26 CFR 54.9815-2713, 29 CFR 2590.715-2713, and 45 CFR 147.130 as applied to the HRSA-Supported Guidelines to require plans and issuers to cover without cost sharing any contraceptive services and FDA-approved, cleared, or granted contraceptive products that an individual and their attending provider have determined to be medically appropriate for the individual, whether or not those services or products are specifically identified in the categories listed in the HRSA-Supported Guidelines, including contraceptive products more recently approved, cleared, or granted by FDA(20). This coverage must also include the clinical services, including patient education and counseling, needed for provision of the contraceptive product or service.
For contraceptive services or FDA-approved, cleared, or granted contraceptive products that are not included in a category described in the HRSA-Supported Guidelines, plans and issuers may use reasonable medical management techniques, as permitted under 26 CFR 54.9815-2713(a)(4), 29 CFR 2590.715-2713(a)(4), and 45 CFR 147.130(a)(4), to determine which specific products to cover without cost sharing only if multiple, substantially similar services or products that are not included in a category described in the Guidelines are available and are medically appropriate for the individual(21). If a plan or issuer uses reasonable medical management techniques with respect to multiple, substantially similar services or products, the plan or issuer must cover at least one such service or product without cost sharing.
If the individual's attending provider recommends a particular service or FDA-approved, cleared, or granted product not included in a category described in the HRSA-Supported Guidelines based on a determination of medical necessity with respect to that individual (including if there is only one service or product that is medically appropriate for the individual, as determined by their attending provider), the plan or issuer must cover that service or product without cost sharing . The plan or issuer must defer to the determination of the attending provider, and make available an easily accessible, transparent, and sufficiently expedient exceptions process that is not unduly burdensome so the individual or their provider (or other individual acting as the individual's authorized representative) can obtain coverage for the medically necessary service or product without cost sharing as required under PHS Act section 2713 and its implementing regulations and guidance.
Yes. The 2021 HRSA-Supported Guidelines include "screening, education, counseling, and provision of contraceptives (including in the immediate postpartum period)."(22) Counseling and education under the 2021 HRSA-Supported Guidelines includes instruction in fertility awareness-based methods, including lactation amenorrhea.
Yes. Consistent with the HRSA-Supported Guidelines and as clarified in previous guidance regarding coverage of OTC contraceptives, plans and issuers must cover without cost sharing (1) emergency contraception (levonorgestrel), and (2) emergency contraception (ulipristal acetate), including OTC products, when the product is prescribed for an individual by their attending provider.(23)
Plans and issuers are required to cover these products without cost sharing including when they are prescribed for advanced provision.
Plans and issuers are also encouraged to cover OTC emergency contraceptive products with no cost sharing when they are purchased without a prescription.
Yes. An HSA, health FSA, or HRA can reimburse an individual for the cost (or portion of the cost) incurred for OTC contraception to the extent that cost is not paid or reimbursed by another plan or coverage.(24)
Note that, under section 223(f) of the Code, a distribution from an individual's HSA is not included in the individual's gross income if it is used to pay for qualified medical expenses, which, under section 223(d)(2) the Code, are medical expenses incurred by an individual (or the individual's spouse or dependent) "but only to the extent such amounts are not compensated for by insurance or otherwise." Therefore, expenses incurred for contraception paid or reimbursed by a plan or issuer are not qualified medical expenses for purposes of an HSA. If the entire cost of contraception is not paid or reimbursed by the plan or issuer, qualified medical expenses include the portion of the cost not paid or reimbursed by the plan or issuer.
Similarly, the cost (or the portion of the cost) of contraception paid or reimbursed by a plan or issuer cannot be reimbursed by a health FSA or HRA, but if costs for OTC contraceptives are not paid or reimbursed by a plan or issuer, they may be reimbursed from a health FSA or HRA.
As stated in Q5, plans and issuers must cover the cost of certain OTC contraceptives when prescribed for an individual by their health care provider. Plans and issuers that will cover costs of OTC contraceptives without a prescription should advise individuals not to seek reimbursement from an HSA, health FSA, or HRA for the cost (or the portion of the cost) of contraception paid or reimbursed by the plan or issuer and not to use an HSA, health FSA, or HRA (including any related debit card) to purchase contraception for which the individual intends to seek reimbursement from the plan or issuer.
Finally, if an individual mistakenly takes a distribution from an HSA for contraception costs paid or reimbursed by a plan or issuer, the individual must either (1) include the distribution in gross income, or (2) if and as permitted under Q&A-37 and -76 of IRS Notice 2004-50, 2004-33 IRB 196, repay the distribution to the HSA. If an individual mistakenly receives reimbursement from a health FSA or HRA for contraception costs covered by a plan or issuer, the individual should contact the health FSA or HRA administrator regarding correction procedures.
Yes. Literature on contraception use shows that dispensing a 12-month supply at one time can increase the rate at which use of contraceptives continues, decrease the likelihood of unintended pregnancy, and result in cost savings.(25) Therefore, the Departments encourage plans and issuers to cover the dispensing of a 12-month supply of contraception, such as oral contraceptives, without cost sharing, though covering a 12-month supply is not required under PHS Act section 2713 and its implementing regulations and guidance.
Whether a medical management technique is reasonable depends on all the relevant facts and circumstances. With respect to contraception, plans and issuers may utilize reasonable medical management techniques only within a specified category of contraception and only to the extent the HRSA-Supported Guidelines do not specify the frequency, method, treatment, or setting for the provision of a recommended preventive service that is a contraceptive service or FDA-approved, cleared, or granted product. With respect to the HRSA-Supported Guidelines as they pertain to contraception, plans and issuers must cover, without cost sharing, at least one form of contraception in each category that is described in the HRSA-Supported Guidelines (or, with respect to contraceptive categories not described in the HRSA-Supported Guidelines, at least one form of contraception in a group of substantially similar services or products)(26)
If a plan or issuer utilizes medical management techniques within a specified category of contraception (or, with respect to contraceptive categories not described in the HRSA-Supported Guidelines, a group of substantially similar services or products), the use of those techniques will not be considered reasonable unless the plan or issuer has an easily accessible, transparent, and sufficiently expedient exceptions process that is not unduly burdensome on the individual or their provider (or other individual acting as the individual's authorized representative) and covers a service or FDA-approved, cleared, or granted product determined to be medically necessary with respect to an individual, as determined by the individual's attending provider.
The Departments have continued to receive complaints and reports that participants, beneficiaries, and enrollees are being denied contraceptive coverage, in some cases due to the application of medical management techniques that are not reasonable based on all the relevant facts and circumstances.
Examples of unreasonable medical management techniques (which are the subject of a number of complaints regarding plans and issuers, as well as their pharmacy benefits managers or other service providers) may include situations like the following:
The Departments expect plans and issuers to remove impermissible barriers and ensure that participants, beneficiaries, and enrollees have access to the contraceptive coverage they need, as required under the law.
The Departments will determine whether a plan's or issuer's exceptions process is easily accessible, transparent, sufficiently expedient, and not unduly burdensome based on all the relevant facts and circumstances, including whether and how the plan or issuer notifies providers, participants, beneficiaries, or enrollees of the exceptions process, and the steps the individual or their provider (or other individual acting as a patient's authorized representative) must take to utilize the exceptions process.
The Departments will consider an exceptions process to be easily accessible if plan documentation includes relevant information regarding the exceptions process under the plan or coverage, including how to access the exceptions process without initiating an appeal pursuant to the plan's or issuer's internal claims and appeals procedures, the types of information the plan or issuer requires as part of a request for an exception, and contact information for a representative of the plan or issuer who can answer questions related to the exceptions process. Additionally, the Departments will consider an exceptions process to be transparent if, at a minimum, the information relevant to the exceptions process (including, if used, a standard exception form with instructions) is included and prominently displayed in plan documents (including in or along with the summary plan description for plans subject to the Employee Retirement Income Security Act (ERISA)), and in any other plan materials that describe the terms of the plan's or issuer's coverage of contraceptive items and services (such as a prescription drug formulary). The Departments also encourage plans and issuers to make this information available in a format and manner that is readily accessible, such as electronically (on a website, for example) and on paper.
The Departments previously stated that plans and issuers may develop a standard exception form with instructions as part of ensuring that the plan's or issuer's exceptions process is easily accessible, transparent, sufficiently expedient, and not unduly burdensome on the individual or provider (or other individual acting as a patient's authorized representative).(28) The Departments strongly encourage plans and issuers to develop and utilize a standard form and instructions, similar to the Medicare Part D Coverage Determination Request Form, for the exceptions process.(29) If they have not done so already, the Departments encourage plans and issuers to make any form and instructions available through paper and electronic means and include them with other information provided regarding the exceptions process and with other plan materials.
No. If plans and issuers are utilizing reasonable medical management techniques, requiring individuals to appeal an adverse benefit determination using the plan's or issuer's internal claims and appeals process as the means to obtain an exception would be unduly burdensome on the individual or provider (or other individual acting as the individual's authorized representative). Therefore, a plan or issuer does not have an easily accessible, transparent, and sufficiently expedient exceptions process that is not unduly burdensome on the individual (or provider or other individual acting as a patient's authorized representative) if the plan or issuer requires participants, beneficiaries, or enrollees to appeal an adverse benefit determination using the plan's or issuer's internal claims and appeals process to obtain an exception.
Yes. PHS Act section 2724(a) and ERISA section 731 specify that state law will be preempted to the extent it prevents the application of a provision of title XXVII of the PHS Act or part 7 of ERISA, respectively.(31) As explained in Health Care Financing Administration (HCFA) Bulletin No. 00-03, state law "prevents the application" of a PHS Act provision if the state law makes it impossible for an issuer to comply with Title XXVII.(32)
Under PHS Act section 2723 and implementing regulations at 45 CFR 150.101, et seq., states have primary enforcement authority over the market requirements in Part A of title XXVII of the PHS Act with respect to issuers that issue, sell, renew, or offer health insurance coverage in the state in the individual or group market. However, under PHS Act section 2723(a)(2), if the Secretary of HHS makes a determination that a state has failed to substantially enforce a provision of Part A of title XXVII of the PHS Act, the Secretary must enforce that provision in the state.
If HHS receives information(33) indicating that a state may be enforcing a state law that is inconsistent with or otherwise prevents the application of PHS Act section 2713—such as a state law prohibiting issuers from covering an FDA-approved, cleared, or granted contraceptive product or service—HHS may initiate the investigatory process described in 45 CFR 150.209 through 150.219 to determine whether the state is failing to substantially enforce PHS Act section 2713. If, as a result of HHS's investigation, HHS concludes that the state is enforcing such a state law, HHS will issue a determination that the state is failing to substantially enforce PHS Act section 2713 and provide notice of the effective date of HHS's enforcement with respect to issuers in that state.
The Employee Benefits Security Administration (EBSA) enforces Title I of ERISA with respect to two million private employment-based group health plans, which cover approximately 137 million participants and beneficiaries. When EBSA identifies violations in a particular group health plan, EBSA will work to ensure that the plan makes the necessary changes to any noncompliant plan provision and re-adjudicates any improperly denied benefit claims. To achieve the greatest impact, EBSA investigators often work with the plans' service providers (such as third-party administrators) to obtain broad corrections, not just for the particular plans investigated, but for other plans that contract with the service provider. EBSA may also require the plan or service provider to provide notice to potentially affected participants and beneficiaries. In addition to seeking such retrospective relief, EBSA also will work to ensure that the plan corrects the violation prospectively, or in other words, for the remainder of the plan year and for future plan years so that participants and beneficiaries receive the benefits to which they are entitled.
The Centers for Medicare & Medicaid Services (CMS) enforces the preventive services requirements and other applicable provisions of Title XXVII of the PHS Act with respect to non-Federal governmental group health plans, such as plans for employees of state and local governments. In addition, CMS enforces applicable provisions of Title XXVII of the PHS Act with respect to health insurance issuers selling products in the individual and fully-insured group markets in states that elect not to enforce or fail to substantially enforce the preventive services requirements or another PHS Act provision. In states that are not enforcing the preventive services requirements, CMS reviews health insurance policy forms of issuers in the individual and group markets for compliance with the preventive services requirements before health insurance products are offered for sale. CMS also performs market conduct examinations, in which issuers are audited for compliance with the preventive services requirements in states where CMS is responsible for enforcement and in states with a collaborative enforcement agreement when the state requests assistance. When CMS identifies a violation by a non-federal governmental group health plan or issuer subject to its authority, CMS requires the plan or issuer to undertake corrective actions to remedy the violation. This may include revising plan documents, notifying enrollees of the violation and allowing them to submit new claims, and re-adjudicating previously denied claims. Additionally, CMS may impose civil money penalties on a non-federal governmental group health plan or issuer subject to CMS's authority that violates the preventive services requirements or other PHS Act provisions.
The actions described in this FAQ are examples of actions the Departments may take with respect to violations of the preventive services requirements. The Departments may take other actions within their respective authorities as appropriate to enforce the requirements of PHS Act section 2713.
Consumers who have fully-insured coverage and who have concerns about their health insurance issuer's compliance with these requirements may contact their State Department of Insurance (For contact information, visit https://content.naic.org/state_web_map.htm).
Consumers who have concerns that their State Department of Insurance is not enforcing the contraceptive coverage requirements may contact CMS at: contraception_complaints@cms.hhs.gov.
Consumers who are covered by a non-federal, public-sector employer-sponsored plan (such as a state or local government employee plan) and have concerns about their plan's compliance with these requirements may contact CMS at contraception_complaints@cms.hhs.gov or by calling toll free at 1-888-393-2789.
Consumers who are covered by a private-sector, employer-sponsored group health plan and have concerns about their plan's compliance with these requirements may contact the Department of Labor at https://www.dol.gov/agencies/ebsa/about-ebsa/ask-a-question/ask-ebsa or by calling toll free at 1-866-444-3272.
If an individual is uncertain whether their health coverage is fully-insured or self-insured, they can contact the entity that administers the plan or coverage, or consult plan or coverage documentation for more information. Individuals may also reach out to HHS or DOL by using the contact information above for help finding out the appropriate agency to contact.
The HHS' Office for Civil Rights (OCR) enforces federal civil rights laws that prohibit discriminatory restrictions on access to health care. If an individual believes that their or another person's civil rights or health information privacy rights have been violated, they can file a complaint with OCR at https://www.hhs.gov/ocr/complaints/index.html or call toll-free at 1-800-368-1019.