Acting Assistant Secretary Jeanne Klinefelter Wilson

Assistant Secretary

As Acting Assistant Secretary, Ms. Wilson serves as agency head for the Employee Benefits Security Administration at the Department of Labor. Ms. Wilson has served at EBSA since her initial appointment in November 2017. Since that time she has served as Acting Assistant Secretary (from June 2020 to now, and previously from November 2017 to January 2018). She also served as EBSA’s Deputy Assistant Secretary for Policy (November 2017 to May 2019), and Principal Deputy Assistant Secretary (May 2019 to May 2020).

Before her appointment, Ms. Wilson served as counsel to plan sponsors and fiduciaries for over fifteen years. Prior to her graduation from law school, Ms. Wilson worked for seven years at a national accounting firm where she audited employee benefit plans and provided employee benefit plan compliance advice.

Assistant Secretary
Jeanne Klinefelter Wilson - Acting
200 Constitution Ave NW
Suite S-2524
Washington, DC 20210
202-693-8300
Fax: 202-219-5526

Executive Assistant
Matthew Mullins
202-693-8309


Principal Deputy Assistant Secretary Jeanne Klinefelter Wilson

Principal Deputy Assistant Secretary

Principal Deputy Assistant Secretary
Jeanne Klinefelter Wilson
200 Constitution Ave NW
Suite S-2524
Washington, DC 20210
202-693-8300
Fax: 202-219-5526

Executive Assistant
Matthew Mullins
202-693-8309


Deputy Assistant Secretary for National Office Operations Timothy D. Hauser

Deputy Assistant Secretary for National Office Operations

Timothy D. Hauser is the Deputy Assistant Secretary for National Office Operations and as such is the chief operating officer of the agency. Mr. Hauser closely coordinates with the Assistant Secretary, Principal Deputy Assistant Secretary, and Deputy Assistant Secretary for Regional Office Operations in the formulation and development of EBSA policies, objectives, and goals to ensure comprehensive, integrated, and effective regulatory, compliance assistance, education, reporting, and enforcement programs.

Mr. Hauser joined the Department of Labor in 1991 as a trial attorney for the Plan Benefits Security Division (PBSD), where he represented the Department in federal district court and appellate litigation. From November 2000 until November 2013, Mr. Hauser was the Associate Solicitor of the Division. As the head of PBSD, he was responsible for all of the Department's legal work under ERISA.

Before joining the Department of Labor, Mr. Hauser worked as a trial attorney for six years at Legal Aid of Western Missouri. As a Legal Aid attorney, he represented indigent clients in civil litigation in ten rural counties in Missouri.

Mr. Hauser graduated from Harvard Law School in 1985. He is also a graduate of the University of Illinois.

Deputy Assistant Secretary
Timothy D. Hauser
200 Constitution Ave NW
Suite N-5677
Washington DC 20210
202-693-8315
Fax: 202-219-6531

Executive Assistant
Becki Marchand
202-693-8321


Deputy Assistant Secretary for Regional Office Operations Amy J. Turner

Deputy Assistant Secretary for Regional Office Operations

Amy J. Turner is the Deputy Assistant Secretary for Regional Office Operations. She oversees EBSA’s ten Regional Offices and three District Offices. Ms. Turner closely coordinates with the Assistant Secretary, Principal Deputy Assistant Secretary, and Deputy Assistant Secretary for National Office Operations in the formulation and development of EBSA policies, objectives, and goals to ensure comprehensive, integrated, and effective regulatory, compliance assistance, education, reporting, and enforcement programs.

Prior to her current appointment, Ms. Turner was the Director of the Office of Health Plan Standards and Compliance Assistance, where she managed regulations, interpretive guidance, and implementation activities for group health plans, in coordination with the Departments of HHS and the Treasury and other Agencies.

Ms. Turner graduated from the George Washington University Law School in 1996. She earned her B.S. in Industrial and Labor Relations from Cornell University in 1993.

Deputy Assistant Secretary
Amy J. Turner
200 Constitution Ave NW
Suite N-5677
Washington DC 20210
202-693-8315
Fax: 202-219-6531

Executive Assistant
Vacant


Office of Policy and Research

The Office of Policy and Research (OPR) carries out EBSA's policy responsibilities and activities on behalf of the Assistant Secretary and Deputy Assistant Secretary for Policy. OPR's products include policy analysis, economic research, and tracking of all benefits policy related developments and activities. OPR is headed by EBSA's Director of Policy and Research, who also serves as EBSA's Chief Economist. Its staff consists mainly of professional economists and attorneys, and includes EBSA's Chief Actuary.

OPR comprises three divisions. The Division of Legislative Policy Analysis develops and analyzes legislative policies on behalf of the Assistant Secretary and Deputy Assistant Secretary for Policy and supports of all of their related activities.  The Division of Regulatory Policy Analysis participates in the development and promulgation of all EBSA rules, assessing rules' economic impacts pursuant to applicable OMB and Congressional mandates. The Division of Research and Economic Analysis conducts and disseminates economic research calibrated to advance EBSA's mission and expand economic knowledge related to employee benefits.

OPR also supports the Secretary and the Assistant Secretary in connection with the Secretary's duties as Chairman of the Board of the Pension Benefit Guaranty Corporation and Trustee for the Social Security and Medicare Trust Funds, provides quantitative analytic support to EBSA's enforcement and other programs, and serves as EBSA's ears and voice in relevant international forums.

Office Director & Chief Economist
Anja Decressin - Acting
200 Constitution Ave NW
Suite N-5718
Washington, DC 20210
202-693-8417
Deputy Director
Anja Decressin
202-693-8417

Division of Legislative Policy Analysis
Florence Novellino - Acting
202-693-8518
Division of Regulatory Policy Analysis
G. Christopher Cosby
202-693-8425

Division of Research & Economic Analysis
Elaine Zimmerman
202-693-8420
Chief Actuary
Chet Andrzejewski
202-693-8502


Mabel Capolongo

Office of Enforcement

The Office of Enforcement promotes the protection of pension and welfare benefits under ERISA by ensuring a strong and effective national and field office enforcement program through: (1) Policy formulation; (2) Project identification and program planning; (3) Guidance development and implementation; (4) Field liaison; (5) Field and project evaluation; (6) Coordination of investigations to detect and correct violations of Title I of ERISA and related criminal laws conducted by the investigative staff in EBSA's field offices.

The Office of Enforcement is composed of the Division of Financial Investigations and the Division of Health Investigations, which formulate national enforcement policy, oversee major investigations and provide technical assistance to EBSA field offices; the Division of Criminal Investigations, which coordinates national criminal enforcement policy with EBSA field offices and with other government agencies such as the Department of Justice; and the Division of Field Operations and Support, which coordinates national compliance projects and targeting efforts, conducts program and project evaluation, and provides administrative assistance to EBSA field offices.

Office Director
Mabel Capolongo
200 Constitution Ave NW
Suite 600
Washington, DC 20210
202-693-8443
Fax: 202-693-8477
Division of Financial Investigations
Mauricio Palacios
202-693-8476

Division of Health Investigations
Colleen McKee
202-693-8726
Division of Criminal Investigations
Elham Fayyazi
202-693-8715
Division of Field Operations and Support
Jennifer Henderson
202-693-8453


Lyssa Hall

Office of Exemption Determinations

The Office of Exemption Determinations is responsible for processing requests for individual and class exemptions from ERISA's prohibited transaction provisions.

The Office of Exemption Determinations is comprised of two divisions, the Division of Individual Exemptions and the Division of Class Exemptions. The Division of Individual Exemptions is staffed by a division chief and three teams of analysts each of which is headed by a supervisor or team leader. The primary responsibilities of the Division of Individual Exemptions include analyzing individual exemption applications which involve a wide array of financial transactions, preparing interpretive letters and Federal Register notices, and reviewing petitions for good faith waivers of section 502(l) penalties.

The primary responsibilities of the Division of Class Exemptions include analyzing applications for class exemptions, and major individual exemptions related thereto, preparing Federal Register notices, reviewing petitions for good faith waivers of section 502(l) penalties, drafting advisory opinions and information letters regarding class exemptions, and handling special projects.

Office Director
Lyssa Hall
200 Constitution Ave NW
Suite 400
Washington, DC 20210
202-693-8540
Fax: 202-219-0204
Division of Class Exemptions
Karen Lloyd
202-693-8554

Division of Individual Exemptions
Christopher Motta
202-693-8544
Assistant Chief
Jan Broady
202-693-8556


Amber Rivers

Office of Health Plan Standards and Compliance Assistance

The Office of Health Plan Standards and Compliance Assistance (OHPSCA) is the primary source of regulations and interpretive guidance related to group health plans under ERISA and provides education, compliance assistance, and other technical support to group health plans, their service providers, participants and beneficiaries, other EBSA offices, and other government agencies on health coverage-related matters.

OHPSCA is responsible for implementing various provisions of law affecting group health plans, including the Affordable Care Act market reforms, the HIPAA portability and nondiscrimination provisions, the mental health parity provisions, the group health plan provisions of the Genetic Information Nondiscrimination Act (GINA), the Newborns' and Mothers' Health Protection Act, Women's Health and Cancer Rights Act, and the COBRA continuation health coverage provisions included in ERISA, among other laws.

Section 104 of HIPAA requires the Secretaries of Labor, the Treasury, and Health and Human Services (HHS) to ensure that shared health coverage provisions be administered so as to have the same effect at all times. As a result of this shared jurisdiction, OHPSCA works closely with the Departments of the Treasury and HHS to promulgate joint regulations and other subregulatory interpretive guidance, such as frequently asked questions and technical releases.

Through these efforts, OHPSCA works to ensure that the group health plan requirements of ERISA and other related laws are implemented so that ERISA plan participants and beneficiaries receive the benefits to which they are entitled.

Office Director
Amber Rivers
200 Constitution Ave NW
Suite N-5653
Washington, DC 20210
202-693-8335
Fax: 202-219-1942

Division of Regulations and Standards
Elizabeth Schumacher
202-693-8335

Division of Compliance Assistance and Guidance
Matthew Litton - Acting
202-693-8335

Senior Advisor
Vacant


Joe Canary

Office of Regulations and Interpretations

The Office of Regulations and Interpretations is primarily responsible for carrying out the Agency's regulatory agenda and interpretive activities. The Office also plays a major role in the development, analysis and implementation of pension and health care policy issues by providing technical assistance and support to the Assistant Secretary, external groups and other offices within EBSA. In addition, the Office coordinates regulatory and interpretive activities with other Federal agencies such as the Department of Treasury, the Internal Revenue Service and the Pension Benefit Guaranty Corporation.

The Office is comprised of three divisions, the Division of Regulations, the Division of Fiduciary Interpretations and the Division of Coverage, Reporting and Disclosure. The Division of Regulations is responsible for managing and implementing the Agency's regulatory priorities under Title I of ERISA and coordinating regulatory activities with other Federal agencies. The general interpretive responsibilities of the Office are allocated on a subject matter basis between the Division of Fiduciary Interpretations and the Division of Coverage, Reporting and Disclosure. The Division of Fiduciary Interpretations is responsible for interpretive matters including the fiduciary responsibility, prohibited transaction, qualified domestic relations order and qualified medical child support order provisions of Parts 2, 4, and 6 of Title I of ERISA, as well as related provisions of the Internal Revenue Code and FERSA. The Division of Coverage, Reporting and Disclosure is generally responsible for interpretive matters relating to the coverage, reporting, disclosure, suspension of benefits, preemption, claims procedure, multiple employer welfare arrangements (MEWA), COBRA and other provisions of Parts 1, 2, 5 and 6 of Title I of ERISA.

Office Director
Joe Canary
200 Constitution Ave NW
Suite N-5655
Washington, DC 20210
202-693-8500
Fax: 202-219-7291
Deputy Director
Jeffrey Turner
202-693-8526

Senior Advisor
Janet Walters
202-693-8515
Division of Regulations
Vacant

Division of Fiduciary Interpretations
Lou Campagna
202-693-8510
Division of Coverage, Reporting & Disclosure
Vacant


Michael Auerbach

Office of the Chief Accountant

The Office of the Chief Accountant is concerned with annual reporting and audit requirements by employee benefit plans, and enforcement of those provisions through the imposition of civil penalties against a plan administrator whose annual report is rejected, as provided in Part 1, Sections 103 and 104, and Part 5, Section 502, of Title I of ERISA. The Office of the Chief Accountant also operates under the broad authority to conduct investigations and to inspect records, under Part 5, Section 504 of Title I of ERISA. The Office of the Chief Accountant is comprised of two divisions: the Division of Accounting Services and the Division of Reporting and Compliance.

The Division of Accounting Services actively performs numerous liaison and outreach activities with professional groups that service employee benefit plans and ensures that plan audits are done in accordance with industry standards. The Division also conducts fiduciary compliance audits of the Thrift Savings Plan.

The Division of Reporting and Compliance ensures that the ERISA database contains timely, complete and accurate information about the regulated plan community. This division is also responsible for the administration of the Delinquent Filer Voluntary Compliance Program.

Chief Accountant
Michael Auerbach
200 Constitution Ave NW
Suite 400
Washington, DC 20210
202-693-8360
Fax: 202-693-8697

Division of Accounting Services
Albert Eunson – Acting
202-693-8369
Division of Reporting And Compliance
Scott Albert
202-693-8364


Leyla Mansur

Office of Technology and Information Services

The Office of Technology and Information Services provides computer office automation, information processing, and local wide area, and Internet connectivity for EBSA staff nationwide. The Office provides leadership and direction in the use of information technology to support EBSA's management and operations, including the enforcement and public disclosure requirements of the Employee Retirement Income Security Act of 1974 (ERISA).

The Office is also responsible for: (1) Providing direction for EBSA in the area of IT policy, planning, budget, and acquisition of EBSA information resources related to all developmental projects or upgrades to hardware, software, telecommunications systems, and systems security; (2) Overseeing the review, analysis, evaluation, and documentation of IT systems in accordance with Clinger Cohen legislation and DOL guidance; (3) Providing leadership for the development of greatly enhanced EBSA IT security, and IT operational standards; (4) Providing direction for the development and management of the new office automation software and electronic mail, to conform to DOL department-wide architecture standards; and (5) Overseeing the development, maintenance, and enhancement of application systems and programs for all computer services, local areas networks, and data communications to facilitate access for DOL agencies and outside agencies to ERISA data.

Office Director
Leyla Mansur
200 Constitution Ave NW
Suite N-5510
Washington, DC 20210
202-693-8618
Fax: 202-219-4672

Division of Resources Management
Nate Verwys
202-693-8497
Division of Network Architecture & COTS
Leyla Mansur
202-693-8618

Division of IT Operations Support
Doug Batchelet
202-693-8601
Division of Data Administration & Database Applications
EFAST Project
Marianne Gibbs
202-693-8589


Mark Connor

Office of Outreach, Education, and Assistance

The Office of Outreach, Education, and Assistance (OEA) administers EBSA's Participant and Compliance Outreach, Education and Assistance Program. This program provides participant and compliance assistance directly to the public through a staff of Benefits Advisors, located in EBSA's field offices, who answer inquiries and complaints received by phone, mail, electronically or in person. OEA coordinates the development of the Agency's Strategic Plan for Outreach, Education and Assistance, establishes policies and operating procedures for the program, provides oversight and support to the Regional Offices in carrying out these activities, and oversees quality reviews and customer satisfaction surveys related to the program.

EBSA's Benefits Advisors responded to over 166,000 telephone, written and electronic inquiries and complaints from plan participants, employers and plan sponsors in Fiscal Year 2019, assisting them in understanding their rights and obligations under the law and in obtaining benefits that may have been denied. The Benefits Advisors obtained $510 million on behalf of participants and beneficiaries through informal dispute resolution. The Office leads the development and publication of a variety of educational materials for consumers and plan officials and is responsible for the Agency's Website. The Office is also responsible for the operation of the nationwide toll free hotline for technical assistance and free publications. OEA coordinates three major education campaigns - the Retirement Savings Education Campaign, the Fiduciary Education Campaign and the Health Benefits Education Campaign. OEA staff provides logistical, clerical and technical support throughout the year to the ERISA Advisory Council and is responsible for the operation of the Agency's Public Disclosure Room and handling Freedom of Information Act requests.

Office Director
Mark Connor
200 Constitution Ave NW
Suite N-5623
Washington, DC 20210
202-693-8337
Fax: 202-219-8141
Division of Field Operations and Technical Assistance
William Barron
202-693-8680
Public Disclosure Room
Suite N-1515
202-693-8673

Division of Consumer and Compliance Outreach and Education
Debra Golding
202-693-8665
ERISA Advisory Council Executive Secretary
Christine Donahue
202-693-8641
Website Manager
Allison Padams-Lavigne
202-693-8564
Lead Website Specialist
Tamara Mulhall
202-693-8635


Joel Lovelace

Office of Program Planning, Evaluation and Management

The Office of Program Planning, Evaluation and Management provides advice and leadership in the development and implementation of Agency policy, strategic planning and evaluation, financial management, budgeting, human resources and administrative programs designed to assure effective management of Agency operations and resources. The Office provides guidance and support to Agency managers in accomplishment of these responsibilities.

Office Director
Joel Lovelace
200 Constitution Ave NW
Suite N-5668
Washington DC 20210
202-693-8480
Fax: 202-501-6942
Division of Strategic Planning
Robert McCarthy
202-693-8484

Division of Financial Management
Mai Loi
202-693-8543
Division of Human Capital Management
Kenneth Barron
202-693-8487


Regional Office Directors

Isabel Colon

Atlanta Regional Office
Isabel Culver
61 Forsyth St SW
Suite 7B54
Atlanta, GA 30303
404-302-3900
Fax: 404-302-3975

Carol Hamilton

Boston Regional Office
Carol Hamilton
15 New Sudbury St
Ste 575
Boston, MA 02203
617-565-9600
Fax: 617-565-9666

Jeffrey Monhart

Chicago Regional Office
Jeffrey Monhart
230 S Dearborn St
Suite 2160
Chicago, IL 60604
312-353-0900
Fax: 312-353-1023

Joe Rivers

Cincinnati Regional Office
Joe Rivers
1885 Dixie Hwy
Suite 210
Ft Wright, KY 41011-2664
859-578-4680
Fax: 859-578-4688

Deborah Perry

Dallas Regional Office
Deborah Perry
525 S Griffin St
Suite 900
Dallas, TX 75202-5025
972-850-4500
Fax: 214-767-1055

James Purcell

Kansas City Regional Office
James Purcell
2300 Main St
Suite 1100
Kansas City, MO 64108
816-285-1800
Fax: 816-285-1888

Crisanta Johnson

Los Angeles Regional Office
Crisanta Johnson
35 N Lake Ave
Suite 300
Pasadena, CA 91101
626-229-1000
Fax: 626-229-1098

Thomas Licetti

New York Regional Office
Thomas Licetti - Acting
33 Whitehall St
Suite 1200
New York, NY 10004
212-607-8600
Fax: 212-607-8611

Michael Schloss

Philadelphia Regional Office
Michael Schloss
170 S Independence Mall West
Suite 870 West
Philadelphia, PA 19106-3317
202-693-8747
Fax: 215-861-5347

 

Klaus Placke

San Francisco Regional Office
Klaus Placke
90 7th St
Suite 11-300
San Francisco, CA 94103
415-625-2481
Fax: 415-625-2450

 

District Office Supervisors

Miami
Norman Rivera - Supervisor
1000 S Pine Island Rd
Suite 100
Plantation, FL 33324
954-424-4022
Fax: 954-424-0548

Seattle
Liam Roberts - Supervisor
300 Fifth Ave
Suite 1110
Seattle, WA 98104
206-757-6781
Fax: 206-757-6662

Washington DC
Cristina O'Brien - Supervisor
1335 East-West Hwy
Suite 200
Silver Spring, MD 20910
202-693-8700
Fax: 202-693-8736