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Website Assistance

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Welcome to EBSA’s Assistance webpage. We are here to provide you with quick information about our programs and services, provide answers to your questions, and assist you if you believe you have been inappropriately denied a retirement, health, disability, or other ERISA employee benefit.

We also are here to provide you with information and answer your questions about complying with the federal laws that cover private sector employee benefit plans.

We can help answer questions on issues such as:

  • Lost or stolen pension or other retirement benefits
  • Denied health or disability benefits
  • COBRA
  • Association Health Plans
  • Plan administration and compliance

Check below for answers to your questions or tell us about it. You can reach us by calling toll-free or online.

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Health, Disability and Other Welfare Benefits

Retirement

Questions Concerning Your Benefits

To ask a question, submit a complaint or report a problem concerning your retirement or health benefits plan, use the links below. We have trained benefits advisors ready to help.

Or find addresses and telephone numbers for the EBSA Office in your area or call toll free 1-866-444-3272 to speak with a benefits advisor.

Expect to receive an answer within 2 business days. Read more about what we do.

If you want to contact us about our website, please use the email addresses below.

Questions and Comments on the Website

Contact us if you are having difficulty navigating our site or you want to report a broken link. Please do not use this email if you have a retirement or health benefit inquiry.

Email our webmaster.

Provide Feedback

EBSA is committed to information dissemination programs that meet high quality standards. We encourage the public to suggest improvements in Departmental information quality practices and to contact it when particular disseminated information may not meet OMB guidelines and the guidelines set forth in DOL's Information Quality Guidelines. The purpose of the information complaint and appeal process is to deal with information quality matters, not to resolve underlying substantive policy or legal issues.

Email us to suggest improvements in Departmental information quality practices or report information that may not meet OMB guidelines and the guidenes set forth in DOL's Information Quality Guidelines.