Speak to a Live Benefits Advisor
- Assistance available in over 105 languages.
- If you are deaf, hard of hearing or have a speech disability, please dial 7-1-1.
Tell Us About It Online
Welcome to EBSA’s Assistance webpage. We are here to provide you with quick information about our programs and services, provide answers to your questions, and assist you if you believe you have been inappropriately denied a retirement, health, disability, or other ERISA employee benefit.
We also are here to provide you with information and answer your questions about complying with the federal laws that cover private sector employee benefit plans.
We can help answer questions on issues such as:
- Lost or stolen pension or other retirement benefits
- Denied health or disability benefits
- Mental health benefits
- Plan administration and compliance
Check below for answers to your questions or tell us about it. You can reach us by calling toll-free or online.
Starting on February 13, 2022, TTY and VRS toll-free numbers will no longer be valid. If you are deaf, hard of hearing, or have a speech disability, please dial 7-1-1 to access telecommunications relay services.
Health, Disability and Other Welfare Benefits
Can the Department of Labor assist me with my health, disability, or other ERISA welfare benefit issue, if my benefit is being denied by my plan?You can speak to an EBSA employee with expertise in ERISA and employee benefits. Please contact us by phone at 1-866-444-3272, or online to communicate directly with an EBSA Benefits Advisor. EBSA’s Benefits Advisors will review and discuss your issue with you. When appropriate, we can contact employee welfare benefit plans and attempt to address issues through voluntary compliance.
- Am I eligible for COBRA?
- If I lose my job can I enroll in my spouse's health plan immediately?
- Can I enroll my adult child in my health plan?
- How do I file a claim for my health benefits?
- Where can I find information on the Affordable Care Act?
- What do I do if my Multiple Employer Welfare Arrangement (MEWA) can no longer pay health benefits?
Can the Department of Labor assist me with my pension, 401(k), profit sharing, or other retirement issue, if my benefit is lost, stolen, or being denied by my plan?You can speak to an EBSA employee with expertise in ERISA and employee benefits. Please contact us by phone at 1-866-444-3272, or online to communicate directly with an EBSA Benefits Advisor. EBSA’s Benefits Advisors will review and discuss your issue with you. When appropriate, we can contact pension or other retirement plans and attempt to address issues through voluntary compliance.
- I received a notice from the Social Security Administration that I may have a private retirement benefit. Can you help me?
- How do I file a claim for retirement benefits?
- I lost my job. How do I protect my health and retirement benefits?
- What about fees and expenses in 401(k) plans?
- What You Should Know About Your Retirement Plan
- Savings Fitness: A Guide to Your Money and Your Financial Future
- Taking the Mystery out of Retirement Planning
- Your Rights After A Mastectomy...Women's Health & Cancer Rights Act of 1998
To order publications, contact EBSA electronically or call toll free 1-866-444-3272.
Questions Concerning Your Benefits
To ask a question, submit a complaint or report a problem concerning your retirement or health benefits plan, use the links below. We have trained benefits advisors ready to help.
Or find addresses and telephone numbers for the EBSA Office in your area or call toll free 1-866-444-3272 to speak with a benefits advisor.
Expect to receive an answer within 2 business days. Read more about what we do.
If you want to contact us about our website, please use the email addresses below.
Questions and Comments on the Website
Contact us if you are having difficulty navigating our site or you want to report a broken link. Please do not use this email if you have a retirement or health benefit inquiry.
Email our webmaster.
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Email us to suggest improvements in Departmental information quality practices or report information that may not meet OMB guidelines and the guidenes set forth in DOL's Information Quality Guidelines.