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Office of Workers' Compensation Programs
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Office of Workers' Compensation Programs (OWCP)

Division of Federal Employees' Compensation (DFEC)

Contacting Your Federal Employees' Compensation District Office

OWCP has a toll-free automated system that provides information regarding specific claims. By calling 866-OWCP-IVR (866-692-7487), injured workers and their representatives may access information regarding case status and compensation payments. Injured workers should have their 9-digit case file or claim number and social security number when calling.

Please Note: The Federal Employees Compensation (FEC) division of OWCP consolidated its medical authorization and bill payment processes on September 2, 2003. All Medical Authorizations and Bill Processing are now handled by our private contractor, ACS. Injured Workers, Medical Providers, and Employing Agencies can use our on-line tool to Check Eligibility and learn if Authorization is required for a particular procedure, to Check Authorization and learn if authorization has been approved without calling or waiting for an authorization letter, and to Check Bill Payment Status and learn the status of submitted bills and reimbursement requests. Providers may also request, and for routine care receive, medical authorization on-line. Automated claimant eligibility, bill status, and medical authorization status is also available 24 hours a day via our toll-free Interactive Voice Response (IVR) System at 866-335-8319. To speak to a customer service representative regarding medical authorizations or bills, you will need to call 844-493-1966, toll free.

We ask that our customers first contact a district office to resolve issues related to case status and compensation payment, and ACS to resolve issues related to medical authorizations and bill payments. Problems may also be addressed to the District Directors for the Federal Employees' Compensation Program, and the Regional Directors for the Office of Workers' Compensation Programs. A list of these offices and their geographical jurisdictions is found below. The program is headed by the Director for Federal Employees' Compensation..

The map below shows locations and jurisdictions for Federal Employees' Compensation Program District Offices.

DFEC District Offices

Map of the United States; Click on the appropriate section to go to the corresponding address information District Office 1, Boston (Connecticut, Maine, Massachusetts, New Hampshire, Rhode Island, and Vermont) District Office 2, New York (New Jersey, New York, Puerto Rico, and the Virgin Islands) District Office 3, Philadelphia (Delaware, Pennsylvania, and West Virginia; Maryland when the claimant's residence has a zip code beginning 21***) District Office 6, Jacksonville (Alabama, Florida, Georgia, Kentucky, Mississippi, No. Carolina, So. Carolina, and Tennessee) District Office 9, Cleveland (Indiana, Michigan, Ohio; All special claims and all areas outside the U.S., its possessions, territories and trust territories) District Office 10, Chicago (Illinois, Minnesota, Wisconsin) District Office 12, Denver (Colorado, Montana, New Mexico, No. Dakota, So. Dakota, Utah, and Wyoming) District Office 14, Seattle (Alaska, Idaho, Oregon, and Washington) District Office 14, Seattle (Alaska, Idaho, Oregon, and Washington) District Office 16, Dallas (Louisiana, Oklahoma, and Texas) District Office 11, Kansas City (Arkansas, Iowa, Kansas, Missouri, and Nebraska; all employees of the Department of Labor, except Job Corps enrollees, and their relatives) Washington District Office, Washington, D.C. (District of Columbia, Virginia; Maryland when the claimant's residence has a zip code other than 21***) District Office 13, San Francisco (Arizona, California, Hawaii, and Nevada) District Office 13, San Francisco (Arizona, California, Hawaii, and Nevada) District Office 13, San Francisco (Arizona, California, Hawaii, and Nevada) District Office 13, San Francisco (Arizona, California, Hawaii, and Nevada) District Office 2, New York (New Jersey, New York, Puerto Rico, and the Virgin Islands) District Office 2, New York (New Jersey, New York, Puerto Rico, and the Virgin Islands)
 

District Office 1 — Boston

Connecticut, Maine, Massachusetts, New Hampshire, Rhode Island, and Vermont
 

District Office 2 — New York

New Jersey, New York, Puerto Rico, and the Virgin Islands
 

District Office 3 — Philadelphia

Delaware, Pennsylvania and West Virginia; Effective 08/22/16, all new cases created for claimants residing within all zip codes of Maryland. Effective 10/01/2016, existing claims for all zip codes in Maryland.
 

District Office 6 — Jacksonville

Alabama, Florida, Georgia, Kentucky, Mississippi, No. Carolina, So. Carolina, and Tennessee
 

District Office 9 — Cleveland

Indiana, Michigan, Ohio; All special claims and all areas outside the U.S., its possessions, territories and trust territories
 

District Office 10 — Chicago

Illinois, Minnesota, Wisconsin
 

District Office 11 — Kansas City

Arkansas, Iowa, Kansas, Missouri, and Nebraska; all employees of the Department of Labor, except Job Corps enrollees, and their relatives
 

District Office 12 — Denver

Colorado, Montana, New Mexico, No. Dakota, So. Dakota, Utah, and Wyoming
 

District Office 13 — San Francisco

Arizona, California, Hawaii, and Nevada
 

District Office 14 — Seattle

Alaska, Idaho, Oregon, and Washington
 

District Office 16 — Dallas

Louisiana, Oklahoma, and Texas
 

Washington District Office — Washington, D.C.

District of Columbia, Virginia; Effective 08/22/2016, only existing cases in Maryland, when the claimant resides in the area roughly comprising Prince Georges County. Effective 10/01/2016, District of Columbia and Virginia only.