Office of Workers' Compensation Programs (OWCP)

Division of Federal Employees' Compensation (DFEC)

Contacting Your Federal Employees' Compensation District Office

OWCP has a toll-free automated system that provides information regarding specific claims. By calling 866-OWCP-IVR (866-692-7487), injured workers and their representatives may access information regarding case status and compensation payments. Injured workers should have their 9-digit case file or claim number and social security number when calling.

Please Note: The Federal Employees Compensation (FEC) division of OWCP utilizes a consolidated medical authorization and bill payment process. Injured workers, medical providers, and employing agencies can use our on-line tool to check eligibility and learn if authorization is required for a particular procedure, to check status of submitted authorization requests without calling or waiting for an authorization letter, and to check the status of submitted bills and reimbursement requests. Providers may also request, and for routine care receive, medical authorization on-line. Automated injured worker eligibility, bill status, and medical authorization status is also available 24 hours a day via our toll-free Interactive Voice Response (IVR) System at 866-335-8319. To speak to a customer service representative regarding medical authorizations or bills, you will need to call 844-493-1966, toll free.

We ask that our customers first contact a district office to resolve issues related to case status and compensation payment, and our authorization/bill processing vendor to resolve issues related to medical authorizations and bill payments. Problems may also be addressed to the District Directors for the Federal Employees' Compensation Program, and the Regional Directors for the Office of Workers' Compensation Programs. A list of these offices and their geographical jurisdictions is found below. The program is headed by the Director for Federal Employees' Compensation.

The map below shows locations and jurisdictions for Federal Employees' Compensation Program District Offices.

DFEC District Offices

Map of the United States; Click on the appropriate section to go to the corresponding address information

	District Office 1 — Boston	Connecticut, Maine, Massachusetts, New Hampshire, Rhode Island, and Vermont
	District Office 2 — New York	New Jersey, New York, Puerto Rico, and the Virgin Islands
	District Office 3 — Philadelphia	Delaware, Maryland, Pennsylvania and West Virginia
	District Office 6 — Jacksonville	Alabama, Florida, Georgia, Kentucky, Mississippi, No. Carolina, So. Carolina, and Tennessee
	District Office 9 — Cleveland	Indiana, Michigan, Ohio; All special claims and all areas outside the U.S., its possessions, territories and trust territories
	District Office 10 — Chicago	Illinois, Minnesota, Wisconsin
	District Office 11 — Kansas City	Arkansas, Iowa, Kansas, Missouri, and Nebraska; all employees of the Department of Labor, except Job Corps enrollees, and their relatives
	District Office 12 — Denver	Colorado, Montana, New Mexico, No. Dakota, So. Dakota, Utah, and Wyoming
	District Office 13 — San Francisco	Arizona, California, Hawaii, and Nevada
	District Office 14 — Seattle	Alaska, Idaho, Oregon, and Washington
	District Office 16 — Dallas	Louisiana, Oklahoma, and Texas
	Washington District Office — Washington, D.C.	District of Columbia, Virginia