The Labor Department is overseeing the modernization of the Permanent Labor Certification Program (PERM). The updated process will serve both American employers and foreign workers by enabling the labor certification information to be shared quickly and securely by multiple federal agencies throughout the visa processing lifecycle.
The Department of Labor is providing new digital and non-digital pathways for people to prove their identity and obtain government services, which will help ensure the integrity of the unemployment insurance system while simultaneously expanding benefits to those who need it most.
The U.S. Department of Labor uses emerging technologies like AI and automation to improve services for America’s workforce. We'll be showcasing a few of these innovations and others at Federal Tech Day on May 18, but read on for a sneak preview!
The COVID-19 pandemic put every workplace to the test – the Department of Labor included. At the Office of the Chief Information Officer (OCIO), we had to be ready to transition the majority of staff to telework so the department could keep serving America's workers, retirees, and job seekers. This meant providing solid digital infrastructure and agile technical support to department staff.
A majority of Department of Labor employees are now working in a hybrid role, meaning there is a mix of remote and on-site teams. OCIO understands that as work needs change for the public and our staff, so too does IT support.
2022 was an impactful year for the Department of Labor’s Office of the Chief Information Officer. As workers faced complexities bought on by a global pandemic, we continued to build on the momentum from previous years and continued to innovate IT solutions to support the Department of Labor’s mission.
These days, the power to search for jobs, track a paystub or get up-to-date job safety information can be found in the palm of our hands.
As the Department of Labor's IT hub, the Office of the Chief Information Officer (OCIO) helps create and deliver that technology to America's workers. OCIO has partnered with agencies throughout the Department of Labor to help develop apps to reach a broader audience and provide important information to users without needing an internet connection. Here are three mobile apps that OCIO launched in partnership with some of our mission agencies:
November is National Veterans and Military Families Month and a time to recognize the important contributions made by U.S. service members. To help support service members who may be transitioning to civilian life, the U.S. Department of Labor provides a suite of training and career resources for military veterans and spouses. The Veterans' Employment and Training Service (VETS) works to ensure a smooth transition for those looking for civilian careers. The Office of the Chief Information Officer (OCIO), the department's IT hub, helps support VETS in these efforts.
We have transformed into a digital society where most data is stored electronically. Unfortunately, the increase in accessible data has also led to an increase in cyber threats. With this shift, cybersecurity has become one of the fastest-growing industries within the information technology space for federal agencies. The Office of the Chief Information Officer is at the forefront of cybersecurity solutions for the Department of Labor and is constantly seeking the brightest talent to protect the data of America’s workers.
In the technology field, the term "technical debt" has various meanings, but it is widely used to refer to the results of inefficient or outdated software and applications, which can have devastating impacts on both public and private organizations. Technical debt not only leads to negative user experiences, it can also impact the efficacy of an organization's mission.