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Civil Rights Center

About Internal Enforcement

The Civil Rights Center’s Office of Internal Enforcement (OIE) administers DOL's internal Equal Employment Opportunity (EEO) program by counseling, facilitating mediation, investigating, and adjudicating complaints filed by DOL employees and applicants for DOL employment who allege discrimination because of race, color, religion (including failure to accommodate), sex (including pregnancy and gender identity), national origin, age, disability (including failure to accommodate), genetic information, sexual orientation, and parental status, as well as retaliation for prior protected EEO activity.  OIE also provides training and technical assistance on EEO matters to DOL managers, supervisors, and employees.  Additionally, OIE advises Departmental management on issues affecting EEO and develops and implements relevant Departmental policies and procedures. 

      The Reasonable Accommodation Resource Center (RARC), which is part of OIE, provides guidance and information about, and facilitates the provision of, reasonable accommodations for DOL employees and applicants for DOL employment who have disabilities. RARC also provides resources, including an Evaluation Lab, to ensure a DOL computer/electronic environment that is accessible to everyone, regardless of disability, consistent with the requirements of Section 508 of the Rehabilitation Act.

How to File a Complaint with Internal Enforcement

In order to file a complaint, an aggrieved individual (a DOL employee or DOL job applicant) must contact an EEO Counselor within 45 calendar days of an alleged discriminatory action or, in the case of a personnel action, within 45 calendar days of the effective date of the action. An EEO Counselor will conduct an initial interview with the aggrieved individual, and begin fact-finding in an attempt to resolve the matter informally within 30 calendar days from the date of the initial contact.

Internal Enforcement Complaint Process

For more information on EEO Counselors, please contact the Civil Rights Center by phone at (202) 693-6503 (voice) or Federal Relay Service: TTY/TDD: (800) 877-8339 Video Relay: (877) 709-5797 .

Quick Links

U.S. Equal Employment Opportunity Commission
The Job Accommodation Network