UNEMPLOYMENT INSURANCE PROGRAM LETTER No. 14-05, Change 2
Performance Criteria for Appeals Case Aging Measures and the Starting Date for Measuring Nonmonetary Determinations Time Lapse
To solicit comments on establishing the Acceptable Level of Performance (ALP) for the average age of pending single claimant lower and higher authority appeals and to provide results from an analysis of the starting parameter for measuring the timeliness of nonmonetary determinations.
Direct all questions to the appropriate Regional Office.
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STATE WORKFORCE AGENCIES
EMILY STOVER DeROCCO
Assistant Secretary