UNEMPLOYMENT INSURANCE PROGRAM LETTER No. 25-99
¿Train the Trainer¿ Non-monetary Determinations Seminars for State Employment Security Agency Staff
To announce ¿Train the Trainer¿ seminars for State Employment Security Agency (SESA) personnel who are responsible for training SESA staff in the areas of basic fact-finding, interviewing techniques, weighing of evidence, adjudication and decision writing
Direct any questions to the appropriate Regional Office.
Background: A review of Benefit Timeliness and Quality (BTQ) non-monetary determination quality scores of the SESAs indicates a need for improvement in certain areas of the adjudication process. In an attempt to assist States with improving performance in these selected areas (see attached draft agenda), the National Office is offering two ¿Train the Trainer¿ seminars. Participants and Objectives: The seminars are designed to assist SESA staff who are responsible for training State staff in areas of non-monetary determinations with training material and preparation. The seminars will be held in 1999 in Washington, D.C., and in San Diego, California. While prior training experience is not necessary, each participant should be knowledgeable of the adjudication process in his/her State. A package of training materials will be provided to each participant which may be used to conduct training within his/her respective State. Each participant will be expected to practice presenting the material during these sessions. Group workshops will be conducted in areas which have been identified based on analyses of the BTQ data as needing specific attention. Conference Locations/Reservations: The sessions will be held as follows: States in Regions I thru V: A session will be held June 7 -11, 1999, in Washington, D.C., at One Washington Circle Hotel, One Washington Circle NW, Washington, D.C., 20037. Room rates are $115.00 plus 14.5% tax per night for a single and $130 plus 14.5% tax each night for a double. Each participant is responsible for contacting the hotel at (800) 424-9671 or (202) 872-1680 to make his/her own reservation. Please reference ¿Department of Labor (DOL) Group¿ when making a reservation to ensure the correct rate is quoted. Reservations must be made no later than May 8, 1999. Ground Transportation : The hotel is located directly across the circle from the Foggy Bottom-George Washington University Metro station on the blue line. The blue line is available from National Airport without a change of trains. Super Shuttle and taxi cabs are also available from all three area airports (National, Dulles, Baltimore-Washington). States in Regions VI thru X: A session will be held July 26 -30, 1999, at the Westgate Hotel, 1055 Second Avenue, San Diego, California. Room rates are $98.00 (includes all taxes) per night for a single/double room. Each participant is responsible for contacting the hotel at (619) 238-1818 to make his/her own reservation. Please reference ¿Department of Labor (DOL) Group¿ when making a reservation to ensure the correct rate is quoted. Reservations must be made no later than July 5, 1999. Ground Transportation: The hotel provides complimentary airport transportation. The San Diego Trolley stops at the hotel. Auto parking is available for an additional $12 per day for those who may wish to drive. Action Required: SESA Administrators are requested to: (a) Encourage attendance of State staff who are responsible for training in the area of non-monetary determinations. (b) States in Regions I thru V -provide the names of each staff member planning to attend the June training to the appropriate Regional Office no later than May 8, 1999. States in Regions VI thru X -provide the names of each staff member planning to attend the July training to the appropriate Regional Office no later than July 5, 1999.
All State Employment Security Agencies
Grace A. Kilbane Director Unemployment Insurance Service
Washington, DC: U.S. Department of Labor, Employment and Training Administration