UNEMPLOYMENT INSURANCE PROGRAM LETTER No. 34-94
Unemployment Insurance (UI) Quality Appraisal Results for Fiscal Year (FY) 1994
To announce the results of the UI Quality Appraisals conducted for FY 1994.
Direct questions to the appropriate Regional Office.
Copies of the Quality Appraisal results for FY 1994 are being transmitted under separate cover to all States. This report contains the results of all State Employment Security Agencies (SESAs) for all performance measures in the Quality Appraisal system. Measures in the Quality Appraisal system, using data reported by SESAs, include first benefit payment promptness, appeals promptness, field audit penetration, report delinquency, cash management and benefit payment control. Measures using results from on-site reviews performed by SESAs or Federal staff include nonmonetary determinations performance and promptness, appeals performance, employer status determinations, field audit performance and collections. The quantifiable goals SESAs should achieve in the various measures are designated as Secretary's Standards (SS) and Desired Levels of Achievement (DLAs). Criteria in the Secretary's Standards apply to intrastate and interstate first payment promptness and lower authority appeals promptness. SESA Administrators are requested to: a. Review the FY 1994 Quality Appraisal report and identify any activities not meeting the designated SS/DLAs; and b. For those activities not meeting the SS/DLAs, submit corrective action plans in accordance with the FY 1995 Program and Budget Planning (PBP) instructions. Unemployment Insurance Quality Appraisal Results for FY 1994.
All State Employment Security Agencies
Mary Ann Wyrsch Director Unemployment Insurance Service
Washington, DC: U.S. Department of Labor, Employment and Training Administration