Key Topic: Training and Capacity Building for All Stakeholders
What topics should training and capacity building cover?
Companies should train all stakeholders on the standards included in their Code of Conduct and/or EBAs.
Zero-tolerance policies prohibiting violence, intimidation, threats, harassment and retaliation against workers.
Comprehensive overview of the company’s labor due diligence system, showing all components and how they fit together, to help everyone understand their part in the system.
Company expectations for each component of the system, who is responsible for which components, and how to hold them accountable.
What to expect from an assessment or audit, and how audit data are independently verified.
The company’s remediation policies and procedures.
Workplace values, including mutual respect and honesty.
The company’s public reporting process, including timeline and methodology.
Opportunities for input, including grievance mechanisms.
Step 4: Communicate and Train Across a Supply Chain
