Example in Action: Technology to Survey Migrant Workers

Companies and civil society groups are increasingly turning to digital platforms as a tool to communicate with migrant workers. Some applications provide workers with peer-to-peer information-sharing and information regarding support services. Other common features include push notifications to workers on their rights and resources, worker surveys and feedback tools, and anonymous communication channels between workers and brands.

These applications provide companies with a method of communication with migrant workers in their supply chain but are not grievance mechanisms and therefore do not provide a means for dispute resolution or remedy.  These tools can effectively supplement but are not a replacement for worker engagement (see Step 1: Engage Stakeholders).
 

DOL welcomes examples of good practices
to address child labor and forced labor.

Email us at GlobalKids@dol.gov.