Online and Email
Telephone
Our Telephone Lines are available Monday-Friday from 9 a.m. to 5 p.m. Eastern Time, except federal holidays.
- Toll-Free Help Line: 1-800-397-6251
*If you are deaf, hard of hearing, or have a speech disability, please dial 7-1-1 to access telecommunications relay services. - Division of Policy, Regulations Line: 202-693-0103
Complaint Filing
For complaint filing, please use the address and email information on our Complaint Process page.