Vision
To position the U.S. Department of Labor (DOL) as a federal leader in using data and evidence to guide strategic decisions and deliver measurable results.
Mission
The Performance Management Center (PMC) drives results-focused management across DOL through strategic planning, continuous process improvement, and performance reporting aligned with the Government Performance and Results Modernization Act of 2010.
What We Do
Performance Management
Strategic Planning
- Develop DOL’s vision, mission, objectives, strategies, and performance goals
- Support agencies in building and refining their internal operating plans
- Coordinate and track publicly reported Agency Priority Goals
Performance Reporting
- Strengthen performance measures and milestones, including benchmarking
- Lead strategic reviews and quarterly operating plan reviews
- Produce the Annual Performance Plan and Report and contribute to the Congressional Budget Justification
Performance Community of Practice
- Engage with the government-wide Performance Improvement Council
- Build capacity through management of the interagency performance management group
Continuous Process Improvement (Lean Six Sigma)
Process Improvement Services
- Conduct short-term and long-term improvement projects
- Support risk assessments to identify and mitigate operational gaps
Capacity Building
- Deliver training, mentoring, and applied coaching of Lean Six Sigma and other process improvement methodologies
- Promote education that supports culture change and continuous improvement
Consulting & Analytical Services
Program & Project Management
- Facilitate project charter development, scoping, and timeline planning
- Provide stakeholder engagement and communication strategies
Data Analytics
- Use administrative data to support senior leadership decisions
- Collaborate with the Chief Evaluation Office’s Data Analytics Unit
Facilitated Planning Sessions
- Conduct strategic and operations planning
- Facilitate structured brainstorming and problem-solving workshops