TEN 18-24

2024
2025
Subject

Customer Experience Checklist and Resources for Unemployment Insurance Programs

Purpose

To provide State Workforce Agencies (SWAs) the customer experience (CX) checklist (which describes principles to improve CX, as well as operational, experience, and outcome metrics) and related resources, with the goal of helping states to develop a baseline of current practices and identify areas needing improvement in their unemployment insurance (UI) programs.

Active
Contact

Please direct inquiries to the appropriate ETA Regional Office.

Originating Office
Select one
Program Office
OUI : Office of Unemployment Insurance
Record Type
Permanent
To

STATE WORKFORCE AGENCIES

From

JOSÉ JAVIER RODRÍGUEZ 
Assistant Secretary

This advisory is a checklist
Off
This advisory is a change to an existing advisory
Off
Current Revision Author
Division
Division of Performance Management (DPM)
Legacy Archived
Off
Legacy WIOA
Off
Legacy WIOA1
Off
Number
No. 18-24
TEN 18-24.pdf (737.89 KB)

TEN 08-22, Change 1

2024
2025
Subject

Change 1 to Training and Employment Notice No. 08-22: Building Pathways to Infrastructure Careers – Framework for Preparing an Infrastructure Workforce

Purpose

To update Training and Employment Notice (TEN) 08-22, which promotes a framework for all workforce stakeholders, including infrastructure project leads, to engage the public workforce system in implementing the Investing in America (IIA) funding—which includes the American Rescue Plan Act (ARPA), Bipartisan Infrastructure Law (BIL),Creating Helpful Incentives to Produce Semiconductors (CHIPS) and Science Act, and the Inflation Reduction Act (IRA)—with strong workforce commitments and proven strategies that produce high-quality education, training, and employment opportunities for all workers. This update includes several more examples of grant programs which present opportunities for coordination between the public workforce system and infrastructure investments.
 

Active
Contact

Please direct inquiries to the appropriate ETA regional office.

Originating Office
Select one
Program Office
OWI : Office of Workforce Investment
Record Type
Select one
To

STATE WORKFORCE AGENCIES
STATE WORKFORCE ADMINISTRATORS
STATE WORKFORCE LIAISONS
STATE WORKFORCE DEVELOPMENT BOARDS AND STAFF
LOCAL WORKFORCE DEVELOPMENT BOARDS AND STAFF
AMERICAN JOB CENTER DIRECTORS
COMMUNITY COLLEGES AND TRIBAL COLLEGES
TRIBES AND TRIBAL ORGANIZATIONS
STATE APPRENTICESHIP AGENCIES
ETA COMPETITIVE GRANTEES
JOB CORPS CENTER DIRECTORS
YOUTHBUILD PROGRAMS

From

JOSÉ JAVIER RODRÍGUEZ
Assistant Secretary
 

This advisory is a checklist
Off
This advisory is a change to an existing advisory
Off
Current Revision Author
Division
OWI-Front Office
Legacy Archived
Off
Legacy WIOA
Off
Legacy WIOA1
Off
Number
No. 08-22, Change 1

UIPL 07-25

2024
2025
Subject

Federal and State Benefit Eligibility Change for Certain Qualified Non-Citizens

Purpose

To advise states that certain qualified non-citizens, specifically nationals of the Federated States of Micronesia, the Republic of the Marshall Islands, and the Republic of Palau, are eligible to receive federal, state, and local public benefits including unemployment benefits.
 

Active
Contact

Please direct inquiries to the appropriate ETA Regional Office.

Originating Office
Select one
Program Office
OUI : Office of Unemployment Insurance
Record Type
Select one
To

STATE WORKFORCE AGENCIES

From

JOSÉ JAVIER RODRÍGUEZ
Assistant Secretary
 

This advisory is a checklist
Off
This advisory is a change to an existing advisory
Off
Current Revision Author
Division
Division of Unemployment Insurance Operations (DUIO)
Legacy Archived
Off
Legacy WIOA
Off
Legacy WIOA1
Off
Number
07-25
UIPL 07-25.pdf (244.83 KB)

TEN 17-24

2024
2025
Subject

Planning Estimate for Workforce Innovation and Opportunity Act (WIOA) Youth, Adult, and Dislocated Worker Program Allotments for Program Year (PY) 2025

Purpose

To transmit to states and outlying areas the impact of updated data on WIOA Title I Youth, Adult, and Dislocated Worker program allotments for PY 2025.

Active
Contact

Please direct questions regarding these estimated full-year allotments to the appropriate Regional Office.

Originating Office
Select one
Program Office
OWI : Office of Workforce Investment
Record Type
Permanent
To

STATE WORKFORCE AGENCIES
ALL STATE WORKFORCE LIAISONS

From

JOSÉ JAVIER RODRÍGUEZ
Assistant Secretary

This advisory is a checklist
Off
This advisory is a change to an existing advisory
Off
Current Revision Author
Division
Division of Adult Services and Governance (DASG)
Legacy Archived
Off
Legacy WIOA
Off
Legacy WIOA1
Off
Number
No. 17-24
TEN 17-24.pdf (243.84 KB)

TEN 16-24

2024
2025
Subject

The Federal Schedule of Remuneration for use in determining benefits eligibility under the Unemployment Compensation for Ex-servicemembers (UCX) program

Purpose

To ensure states are aware of the Schedule of Remuneration for the UCX program that reflects the military pay increase effective January 1, 2025.

Active
Contact

Please direct inquiries to the appropriate ETA Regional Office.

Originating Office
Select one
Program Office
OWI : Office of Workforce Investment
Record Type
Permanent
To

STATE WORKFORCE AGENCIES

From

JOSÉ JAVIER RODRÍGUEZ
Assistant Secretary

This advisory is a checklist
Off
This advisory is a change to an existing advisory
Off
Current Revision Author
Division
OWI-Front Office
Legacy Archived
Off
Legacy WIOA
Off
Legacy WIOA1
Off
Number
No. 16-24
TEN 16-24.pdf (264.28 KB)

TEGL 13-23, Change 1

2024
2025
Subject

Revisions to Training and Employment Guidance Letter (TEGL) 13-23, Planning Guidance for New National Grantees and Set-Aside Grantees for Remainder of Program Year (PY) 2024

Purpose

The purpose of this Training and Employment Guidance Letter (TEGL) is to publish final allocations for SCSEP National grantees for PY 2024 and provide the procedures for submitting Optional Special Requests and revised policies.

Rescinded
Contact

For further information, please contact your Federal Project Officer (FPO).

Originating Office
Select one
Program Office
OWI : Office of Workforce Investment
Record Type
Permanent
Reason for Cancellation/Recission

Training and Employment Guidance Letter No. 16-24

To

SENIOR COMMUNITY SERVICE EMPLOYMENT PROGRAM (SCSEP) GRANTEES
STATE AND TERRITORIAL GOVERNORS
STATE AND TERRITORIAL WORKFORCE ADMINISTRATORS
STATE WORKFORCE LIAISONS
STATE WORKFORCE BOARD CHAIRS

From

JOSÉ JAVIER RODRÍGUEZ
Assistant Secretary

This advisory is a checklist
Off
This advisory is a change to an existing advisory
On
Current Revision Author
Division
Division of National Programs, Tools, and Technical Assistance (DNPTTA)
Legacy Archived
Off
Legacy WIOA
Off
Legacy WIOA1
Off
Number
No. 13-23, Change 1
Rescinded/Cancelled By
Training and Employment Guidance Letter No. 16-24

UIPL 08-25

2024
2025
Subject

2025 Pay Adjustments for Annual Salary Rates for General Schedule (GS) Federal Employees in 53 Locality Pay Areas

Purpose

To ensure states are aware of the locality-based salary rates for certain Federal civilian employees.

Active
Contact

Please direct all inquiries to the appropriate Regional Office.

Originating Office
Select one
Program Office
OUI : Office of Unemployment Insurance
Record Type
Permanent
To

STATE WORKFORCE AGENCIES

From

JOSÉ JAVIER RODRÍGUEZ
Assistant Secretary

This advisory is a checklist
Off
This advisory is a change to an existing advisory
Off
Current Revision Author
Division
Division of Unemployment Insurance Operations (DUIO)
Legacy Archived
Off
Legacy WIOA
Off
Legacy WIOA1
Off
Number
No. 08-25
UIPL 08-25-A.pdf (59.05 KB)
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