SALUTE - Support and Assistance for Leaders in USERRA Training and Employment
Employers may request technical assistance to proactively address and resolve any USERRA issues that may arise. Technical assistance provides quick, informal guidance on how the Uniformed Services Employment and Reemployment Rights Act (USERRA) applies in specific circumstances or how the Veterans' Employment and Training Service (VETS) administers USERRA.
Review Existing Guidance
Before requesting technical assistance, please consult the following agency guidance and compliance assistance materials which may address your question:
- Know your rights
- Compliance Assistance
- USERRA Resources
- USERRA Training
- File a Claim
- USERRA Advisor
- USERRA Pocket Guide
- Veterans Preference Advisor
Additionally, we encourage you to review the following agency guidance specifically focused on employer responsibilities under USERRA that may address your question:
- What are my obligations as an employer?
- How does USERRA affect the benefits I provide to my employees?
- What remedies does USERRA offer my employees?
- What employment actions constitute discrimination under USERRA?
- USERRA Compliance
Preparing Request for Technical Assistance
When you ask for technical assistance, you must confirm in writing that:
- You are not involved in a USERRA investigation, and
- You are not asking for an opinion to use in a lawsuit that started before your request.
What to include:
- The requestor’s name and/or organization;
- The requestor's email address (to which a receipt confirmation of the request may be sent);
- A telephone number should VETS need to discuss the request with the requestor;
- A description of any facts that might be relevant to the technical assistance sought (e.g., the nature of the employer's business; an employee's uniformed service and absence from employment dates, characterization of uniformed service, job duties, or work schedule; the type of adverse employment action and amount and structure of any pay and benefits, etc.);
- Please do not include any personal privacy information (e.g., social security numbers, etc.) in the content of your request for guidance. Additionally, please do not include information in your request that you consider to be a trade secret or confidential commercial information. Any information that you include in the content of your request may be incorporated into any response that we provide; such responses are made available to the public on the VETS website.
Submit your Technical Assistance Request
If after consulting existing agency guidance and compliance assistance materials you still wish to request technical assistance, please submit your request via email to VETS Compliance Assistance at VETSCompliance@dol.gov.