This guidance letter outlines: 1) the parameters States are to use in conducting State level customer satisfaction surveys, 2) the formula weights to be used in computing performance for the State American Customer Satisfaction Index (ACSI) scores for participants and employers, and 3) the parameters States are to use in capturing customer satisfaction outcomes at the local level for local performance accountability purposes.

To provide copies of ETA Form 8560, Petition for Trade Adjustment Assistance, and the Spanish version, ETA Form 8559, Solicitud de Asistencia Para Ajuste Ocupacional.

To transmit guidance promoting the seamless integration and coordination of services provided under the Trade Act programs -- TAA program and the NAFTA-TAA program (including the Secondary Worker program) -- with the provisions of WIA of 1998.

To provide clarifying information and guidance to Welfare-to-Work (WtW) grantees about 1) eligibility determination for formula grants for the period July 1 to September 30, 2000; 2) participant reclassification from the 30 percent eligibility category to the 70 percent eligibility category; 3) the WtW and Workforce Investment Act (WIA) interface; and 4) the proper calculation of the 70 percent minimum expenditure requirement for WtW funds.

To transmit estimated employer contribution rates for CY 2000.

To revise and provide clarification to the instructions for the Workforce Investment Act (WIA) of 1998 Transition Summer Report (WTSR).

To provide, for review and comment, the draft One-Stop Guide to Accessibility and Accommodation of Persons with Disabilities. This document contains guidance on programmatic and physical access for individuals with disabilities under section 504 of the Rehabilitation Act of 1973, as amended (section 504), the nondiscrimination and equal opportunity provisions (section 188) of the Workforce Investment Act of 1998 (WIA), and their implementing regulations.

To advise States of the opportunity to submit a Supplemental Budget Request (SBR) for funding of the subject position.

To announce the release of the first web-based versions of the Occupational Information Network, known as O*NET. O*NET OnLine and O*NET 3.0 -- the database that powers it -- are now available on the Internet. The Department of Labor, Employment and Training Administration is releasing two upgraded O*NET products: O*NET OnLine and the O*NET 3.0 Database.

To provide planning estimates and guidance for Program Year (PY) 2000 State One-Stop Occupational Employment Statistics (OS/OES) grant funds, by State, for the OES survey.

To transmit the subject computation for State Employment Security Agency (SESA) usage in computing minimum weekly DUA amounts for all major disasters declared during the fourth quarter of Fiscal Year (FY) 2000.

To announce the establishment of a Trade Act Taskforce.

To provide further information and guidance concerning the requirements of the prevailing conditions of work provisions of the Federal Unemployment Tax Act (FUTA) and to provide answers to questions raised by State Employment Security Agencies (SESAs) and other interested parties.

To transmit the proposed change to the Interim Final Rule on the Workforce Investment Act (WIA) of 1998 relative to the classification of Administrative Costs. This language has been reviewed by the Office of Management and Budget and it mirrors what will be published in the Final Rule late in July. Due to the full implementation date of July 1, 2000, OMB has cleared this language prior to the publication of the Final Rule, to assist the system with further implementation. This definition of Administrative Cost classification goes into effect on July 1, 2000.

To provide planning estimates and guidance for Program Year (PY) 2000 State One-Stop/Labor Market Information (OS/LMI) core products and services grant funds.

To transmit a reissuance of the revised Federal Schedule of Remuneration (UCX) based on the July 1, 2000, military pay increase because of typographical errors in item 3 (Instructions) of UIPL 30-00 dated June 27, 2000, pertaining to the effective date of the Federal Schedule of Remuneration.

To transmit two (2) technical assistance guides to assist State appeals staff with decisions relating to the payment of TRA to adversely affected workers under the regular Trade Adjustment Assistance (TAA) program and the North America Free Trade Agreement - Transitional Adjustment Assistance (NAFTA-TAA) program. The first guide covers the regular TAA program, and the companion guide covers the NAFTA-TAA program.

To transmit the revised Federal Schedule of Remuneration (UCX) based on the July 1, 2000, military pay increase.

To clarify the application of State UC law benefit charging provisions to the UCFE and UCX programs.

To transmit Workforce Investment Act (WIA) financial reporting requirements, including the OMB approved reporting formats and corresponding instructions.