Ask EBSA

Getting answers you need from people you can trust

Why contact EBSA?

Our Benefits Advisors help America’s workers understand and exercise their rights under the law. When needed, we also help workers and their families recover any benefits they may be entitled to.

Guidance and support is also offered to plan administrators and practitioners who seek to better understand and comply with the law.

When you call us at (1 866) 444-3272, you can expect:

  • A friendly, courteous voice
  • A return call no later than the end of the next business day

If you choose to message us, you’ll receive:

  • A written reply within 30 days after we receive your request
  • A clear, easy to understand response to your message
Businessman in headset types on keyboard as businesswoman points to monitor. Another person smiles holding a clipboard. In the background, another businessman takes a call.

Educational videos

  • Potential Private Retirement Benefit Information

    This video provides a brief explanation of the notice and steps on how to determine if you are entitled to a retirement benefit.

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  • What is Mental Health & Substance Use Disorder Parity?

    Discover the challenges people face when seeking mental health and substance use disorder care and how a federal law is removing these obstacles.

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  • Worker Ownership / Employee Ownership

    Learn more about EBSA’s new Employee Ownership Initiative that promotes employee ownership and worker voice.

  • No Surprises Act

    The No Surprises Act protects workers and families covered by employer-sponsored health plans from unexpected medical bills. If you have concerns or questions about a bill you received, call the No Surprises Act Help Desk at (800) 985-3059.

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