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Division of Federal Employees' Compensation (DFEC)

POWER Performance

Department of Veterans Affairs
    Veterans' Canteen Service


Goal 1 - Total Case Rate

FY2009 Baseline FY2014 Target 4th Q TCR 3rd Q TCR 2nd Q TCR 1st Q TCR FY2014 Projected TCR
-- -- N/A N/A N/A N/A

FY2009 Baseline FY2013 Target 4th Q TCR 3rd Q TCR 2nd Q TCR 1st Q TCR FY2013 Cumulative TCR
-- -- N/A N/A N/A

FY2009 Baseline FY2012 Target 4th Q TCR 3rd Q TCR 2nd Q TCR 1st Q TCR FY2012 Cumulative TCR
-- -- N/A N/A N/A N/A N/A

FY2009 Baseline FY2011 Target 4th Q TCR 3rd Q TCR 2nd Q TCR 1st Q TCR FY2011 Cumulative TCR
-- -- N/A N/A N/A


Goal 2 - Lost Time Case Rate

FY2009 Baseline FY2014 Target 4th Q LTCR 3rd Q LTCR 2nd Q LTCR 1st Q LTCR FY2014 Projected LTCR
-- -- N/A N/A N/A N/A

FY2009 Baseline FY2013 Target 4th Q LTCR 3rd Q LTCR 2nd Q LTCR 1st Q LTCR FY2013 Cumulative LTCR
-- -- N/A N/A N/A

FY2009 Baseline FY2012 Target 4th Q LTCR 3rd Q LTCR 2nd Q LTCR 1st Q LTCR FY2012 Cumulative LTCR
-- -- N/A N/A N/A N/A N/A

FY2009 Baseline FY2011 Target 4th Q LTCR 3rd Q LTCR 2nd Q LTCR 1st Q LTCR FY2011 Cumulative LTCR
-- -- N/A N/A N/A


Goal 3 - Analysis of Lost Time Injury and Illness Data

Goal 3 is not tracked on a quarterly basis. Results will be reported at the end of the Fiscal Year


Red Bar for Goal 4 - Timely Filing of Injury and Illness Notices

Red Goal 4 - Timely Filing of Injury and Illness Notices

Baseline FY2014 Target 4th Q Timeliness 3rd Q Timeliness 2nd Q Timeliness 1st Qtr Timeliness FY2014 Cumulative Timeliness
94.08% 95.00% 91.43% 96.15% 92.00% 93.02%

Baseline FY2013 Target 4th Q Timeliness 3rd Q Timeliness 2nd Q Timeliness 1st Qtr Timeliness FY2013 Cumulative Timeliness
94.08% 95.00% 90.32% 88.89% 95.45% 88.89% 90.40%

FY2009 Baseline FY2012 Target 4th Q Timeliness 3rd Q Timeliness 2nd Q Timeliness 1st Qtr Timeliness FY2012 Year-End Timeliness
93.7% 95.0% 93.1% 87.2% 100.0% 91.2% 94.2%

FY2009 Baseline FY2011 Target 4th Q Timeliness 3rd Q Timeliness 2nd Q Timeliness 1st Qtr Timeliness FY2011 Cumulative Timeliness
93.7% 95.0% 95.0% 85.7% 76.9% 90.9% 87.0%


Red Bar for Goal 5 - Timely Filing of Wage Loss Claims

Red Goal 5 - Timely Filing of Wage Loss Claims

Baseline FY2014 Target 4th Q Timeliness 3rd Q Timeliness 2nd Q Timeliness 1st Q Timeliness FY2014 Cumulative Timeliness
86.26% 91.51% 78.26% 91.30% 79.41% 82.50%

Baseline FY2013 Target 4th Q Timeliness 3rd Q Timeliness 2nd Q Timeliness 1st Q Timeliness FY2013 Cumulative Timeliness
86.26% 88.85% 100.00% 89.19% 83.33% 77.78% 86.30%

FY2009 Baseline FY2012 Target 4th Q Timeliness 3rd Q Timeliness 2nd Q Timeliness 1st Q Timeliness FY12 Year End Timeliness
70.7% 70.7% 95.3% 95.2% 95.1% 96.4% 95.5%

FY2009 Baseline FY2011 Target 4th Q Timeliness 3rd Q Timeliness 2nd Q Timeliness 1st Q Timeliness FY2011 Cum Timeliness
70.7% 70.7% 66.7% 77.3% 81.8% 78.8% 77.6%


Red Bar for Goal 6 - Lost Production Days

Red Goal 6 - Lost Production Days

FY2009 Baseline FY2014 Target 4th Q LPD 3rd Q LPD 2nd Q LPD 1st Q LPD FY2014 Cum LPD
68.1 65.4 90.8 61.0 68.3 73.4

FY2009 Baseline FY2013 Target 4th Q LPD 3rd Q LPD 2nd Q LPD 1st Q LPD FY2013 Cum LPD
68.1 66.1 40.3 42.2 47.1 55.6 46.6

FY2009 Baseline FY2012 Target 4th Q LPD 3rd Q LPD 2nd Q LPD 1st Q LPD FY2012 Cum LPD
68.1 66.7 56.1 69.0 68.4 28.7 57.4

FY2009 Baseline FY2011 Target 4th Q LPD 3rd Q LPD 2nd Q LPD 1st Q LPD FY2011 Cum LPD
68.1 67.4 29.7 66.6 50.9 74.2 55.6


Goal 7 - Return to Work

Goal 7 performance is tracked only for the 14 agencies with statistically significant case volumes


Back to Department of Veterans Affairs

Sub Agency List:

National Cemetery Administration
Veterans' Benefits Administration
Veterans' Health Administration