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Office of Workers' Compensation Programs
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Division of Federal Employees' Compensation (DFEC)

Automated Adjustment Process

Effective 03/29/2010 the Office of Workers Compensation Program and the Division of Federal Employees Compensation (DFEC) Program implemented the new "Automated Adjustment Process". This new process will provide the following enhancements in the submission of bill adjustment request, received from the Medical Provider and Claimant community:

  • Faster, more efficient processing
  • Systematic notification of credit balance(s) owed to DOL
  • Automatic recovery of overpayments
  • Automated adjustment processing upon receipt of a request.

Additional information and training can be found on the ACS Web Billing Processing Portal https://owcp.dol.acs-inc.com titled "DEFC Automated Adjustment Process".