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ACSI Formula Weights by State--PY 2002 |
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STATE |
Overall
Satisfaction |
Confirmation |
Ideal |
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AK |
0.2344 |
0.6386 |
0.1270 |
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AL |
0.3936 |
0.3198 |
0.2866 |
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AR |
0.4003 |
0.3053 |
0.2944 |
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AZ |
0.3870 |
0.3140 |
0.2990 |
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CA |
0.3733 |
0.3233 |
0.3034 |
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CO |
0.3683 |
0.3290 |
0.3026 |
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CT |
0.3789 |
0.3285 |
0.2926 |
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DC |
0.3682 |
0.3402 |
0.2916 |
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DE |
0.3617 |
0.3328 |
0.3056 |
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FL |
0.3865 |
0.3191 |
0.2944 |
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GA |
0.3890 |
0.3153 |
0.2956 |
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HI |
0.3850 |
0.3208 |
0.2942 |
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IA |
0.3936 |
0.3067 |
0.2997 |
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ID |
0.3731 |
0.3460 |
0.2808 |
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IL |
0.3820 |
0.3211 |
0.2969 |
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IN |
0.3881 |
0.3203 |
0.2916 |
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KS |
0.3806 |
0.3349 |
0.2845 |
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KY |
0.3933 |
0.3221 |
0.2847 |
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LA |
0.3885 |
0.3159 |
0.2955 |
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MA |
0.3849 |
0.3236 |
0.2915 |
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MD |
0.3861 |
0.3254 |
0.2885 |
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ME |
0.3804 |
0.3280 |
0.2917 |
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MI |
0.3884 |
0.3205 |
0.2910 |
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MN |
0.3785 |
0.3231 |
0.2984 |
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MO |
0.3985 |
0.3197 |
0.2819 |
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MS |
0.3883 |
0.3293 |
0.2823 |
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MT |
0.3793 |
0.3270 |
0.2937 |
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NC |
0.4109 |
0.3120 |
0.2771 |
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ND |
0.3759 |
0.3189 |
0.3052 |
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NE |
0.3702 |
0.3332 |
0.2966 |
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NH |
0.3835 |
0.3325 |
0.2840 |
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NJ |
0.3882 |
0.3165 |
0.2953 |
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NM |
0.3795 |
0.3362 |
0.2843 |
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NV |
0.4186 |
0.2915 |
0.2899 |
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NY |
0.3727 |
0.3281 |
0.2991 |
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OH |
0.3754 |
0.3303 |
0.2943 |
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OK |
0.3955 |
0.3199 |
0.2846 |
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OR |
0.3861 |
0.3150 |
0.2989 |
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PA |
0.3831 |
0.3158 |
0.3012 |
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RI |
0.3961 |
0.3215 |
0.2824 |
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SC |
0.4055 |
0.3118 |
0.2827 |
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SD |
0.3736 |
0.3194 |
0.3070 |
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TN |
0.3911 |
0.3192 |
0.2897 |
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TX |
0.3857 |
0.3191 |
0.2952 |
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UT |
0.3796 |
0.3159 |
0.3044 |
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VA |
0.3955 |
0.3175 |
0.2870 |
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VT |
0.3746 |
0.3338 |
0.2916 |
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WA |
0.3786 |
0.3296 |
0.2918 |
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WI |
0.3765 |
0.3266 |
0.2969 |
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WV |
0.3930 |
0.3128 |
0.2942 |
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WY |
0.3762 |
0.3320 |
0.2917 |
Source: National Quality Research Center, University of Michigan Business School