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The current iFECS CA-110 (record of call) application requires manual entry of the data in order to generate a CA-110 for Claims Examiners. Many times calls are missed when the CA-110 is not created. The new technology being proposed will automate this process by providing data electronically from every call. Providing data through the means of telephony, the CA-110 will be generated upon the completion of all calls within the system.
If the claimant has returned to work full time regular duty and there is an open COP case for him/her, this case should be automatically closed and COP nurse will see it as a closed case in her list.