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Office of Workers' Compensation Programs
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Division of Federal Employees' Compensation (DFEC)

Washington DC District Office Announcement

Due to the effects of sequestration and furlough, the Division of Federal Employees' Compensation (DFEC) district office in Washington, DC will no longer offer walk in service. This change will go into effect August 15, 2013. Employing agencies who wish to schedule an appointment to view case files will now have to do so at the DFEC national office by calling 202-693-0040. Documentation for FECA claims can be uploaded via the Employees' Compensation Operations & Management Portal (https://www.ecomp.dol.gov/) or mailed to our central mail facility at U.S. Department of Labor, DFEC Central Mailroom, PO Box 8300, London, KY 40742-8300.

Claimants and representatives have several options for obtaining case file specific information:

  • The Claimant Query system provides information about case status, accepted conditions, compensation, and bill payment. This system is available 24 hours per day via the internet and more information can be found here: http://www.dol.gov/owcp/dfec/CQS061709.pdf
  • The automated telephone system provides information about case status, compensation payments, and more. The automated portion of the phone system is available 24 hours per day at 202-513-6800.
  • During normal business hours (9:00 am 4:00 pm), claims staff are available by phone at 202-513-6800.
  • Telephone appointments with Claims Examiners can be scheduled on Wednesdays, 9:00 am 4:00 pm. These appointments are for one half hour and scheduled based on availability. These appointments can be scheduled in order to discuss a particular FECA claim. All appeals on decisions issued by DFEC must be addressed to the appropriate appeal entity and these phone calls cannot be used for processing appeals. Appointment requests can be made by telephone to 202-513-6800 or can be made in writing and submitted via ECOMP or the central mail facility.
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