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Office of Workers' Compensation Programs
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Office of Workers' Compensation Programs (OWCP)

Division of Federal Employees' Compensation (DFEC)

District Office 2 — New York — Contact Information

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"Our Customers are our Priority"

The purpose of the Federal Employees' Compensation program is to provide Federal employees who sustain work-related injury or disease with adequate and timely benefits for medical care and wage loss replacement, as well as assistance in returning to work where necessary.

The program's customers include claimants, employing agencies, unions, congressional offices, providers and attorneys.

Mailing Address

District Office 2 - New York

Send case correspondence to:

U.S. Department of Labor
P.O. Box 34090
San Antonio, TX 78265

Send medical reports and bills to:

U.S. Department of Labor
P.O. Box 34450
San Antonio, TX 78265

Congressional inquiries should be mailed to:

U.S. Department of Labor
Office of Workers' Compensation Programs
201 Varick Street, Room 740
New York, NY 10014

Medical authorization requests should be faxed to (800) 215-4901.

Pharmacy inquires may be made to (866) 664-5581.

Medical authorization Requests and Bill Inquiries may be made to (866) 335-8319

Fax Numbers

(212) 863-0801

Customer Service Phone Line (212) 863-0800

You may contact us via the following link: Contact Us. You should generally get a response to your inquiry within 1-2 work days.

To speak directly with one of our representative or leave a message about specific claims, Workers Compensation Programs Procedures or general questions, call our customer service line from 9:00 AM to 4:00 PM. Your call will be answered by one of our representatives. Please be advised that due to the high volume of calls we receive every day a reply to a message in our mail box may take up to three business days.

Email Updates

Subscribe to Email updates for the New York District office by click on the following link: DFEC-New York Updates

Automated Customer Service Phone Line — (212) 863-0800

If you have a touch-tone telephone, you can use our automated customer service phone line. It saves your time when you want to get information regarding compensation checks payments. In addition you can get useful information such as how to file claims, submit bills or change your address. This system is operates 24 hours a day , so you can call us anytime.

Before using the system please remember to have at hand:

  • The 9-digit OWCP case file number.
  • The injured worker's social security number (SSN)
  • Medical providers must have their EIN/TAX ID# to check bills.

Please Note

  • For cases that end with letter "P" do not include the "P" when entering the number.
  • Old cases that start with letter "X" please contact our customer service line at (646) 264-3000 from 9:00 a.m. to 3:00 p.m.
  • The majority of the cases in District 2 start with an "A2" or "02" prefix, when entering the file number do not include the letter "A". For example enter case file number A2-943567 as 020943567 followed by the pound sign (#).
  • Listen carefully to all instructions and options.