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Office of Workers' Compensation Programs
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Office of Workers' Compensation Programs (OWCP)

Division of Federal Employees' Compensation (DFEC)

Customer Service Points of Contact for Boston District Office


Send medical reports, bills and case correspondence to our new Central Mail address:

U.S. Department of Labor
DFEC Central Mailroom - District 1
PO Box 8300
London, KY 40742-8300

Send Congressional Inquiries to:

U.S. Department of Labor, OWCP, DFEC
JFK Federal Building, Room E-260
Boston, MA 02203


Contact our Office at (857) 264-4600 to speak with a Customer Service Representative or Claims Examiner. Phone lines are open Monday through Friday from 9:00 am to 4:00 pm.

The Interactive Voice Response (IVR) toll free number is 1-866-OWCP-IVR or 1-866-692-7487. The IVR gives information about case status and compensation payments. Automated information is available 24 hours a day. Make sure the have the injured workers’ case file number available when you call.

You may contact us via the following link: Contact Us. You should generally get a response to your inquiry within 1-2 work days.

For medical authorization, call 1-866-335-8319 or send a fax to 1-800-215-4901. For prescription benefits and processing, call 1-866-664-5581. For billing status inquiries, go to the Central Bill Pay Facility online query website or call 1-866-335-8319.


Subscribe to Email updates for the Boston District office by click on the following link: DFEC-Boston Updates

Please note that the quickest way to get correspondence to our office is to mail it directly to the London, Kentucky address shown above. All documents are imaged and available for viewing in the district office within 24 hours of receipt.