Contact Us - National Contact Center

The Department of Labor National Contact Center (DOL-NCC) provides employees and employers a reliable resource to receive consistent, accurate, and current information assistance for all DOL programs. The DOL-NCC provides nationwide toll-free information services to our customers with questions about employment, unemployment, wages, workplace safety and health, pension and health benefits, workplace injuries as well as all other general DOL related inquiries. In addition to answering general information inquiries, the DOL-NCC will refer any specific inquiry from the American public to the appropriate DOL office without delay.

 

Agency Contact Center Hours and Call Wait Times

*Please be aware that to receive the most up-to-date call wait time, you will need to refresh your web browser. However, call wait times are updated periodically. The call wait times were updated on

Agency

Toll-Free Number

Call Wait Time

Contact Center Number (General DOL Inquiries)

1-866-4-USA-DOL (1-866-487-2365) Hours: Monday to Friday, 8 a.m. to 8 p.m. EST

 

Employment and Training Administration (ETA)

1-877-US-2JOBS (1-877-872-5627) Hours: Monday to Friday, 8 a.m. to 11 p.m. EST

 

Job Corps (JC)

1-800-733-JOBS (1-800-733-5627) Hours: 24 hours a day, 7 days a week

 

Mine Safety and Health Administration (MSHA)

1-800-746-1553 Hours: 24 hours a day, 7 days a week

 

Occupational Safety and Health Administration (OSHA)

1-800-321-OSHA (1-800-321-6742) Hours: 24 hours a day, 7 days a week

 

Office of Disability Employment Policy (ODEP)

1-866-ODEP-DOL (1-866-633-7365) Hours: Monday to Friday, 8 a.m. to 8 p.m. EST

 

Office of Small and Disadvantaged Business Utilization (OSDBU)

1-888-9-SBREFA (1-888-972-7332) Hours: Monday to Friday, 8 a.m. to 8 p.m. EST

 

Veterans' Employment & Training Services (VETS) Service Desk

1-866-237-0275 Hours: Monday to Friday, 8 a.m. to 8 p.m. EST

 

Women's Bureau (WB)

1-800-827-5335 Hours: Monday to Friday, 8 a.m. to 8 p.m. EST

 

 

Speech and Hearing Impaired

*Please be aware that in addition to the TTY Toll-Free number, customers are encouraged to use the Federal Relay (FedRelay) Web Site.

Resources

Toll-Free Number

Call Wait Time

Contact Center TeleType Number (General DOL Inquiries)

1-877-TTY-5627 (1-877-889-5627) Hours: Monday to Friday, 8 a.m. to 8 p.m. EST

 

 

Additional Agencies

*Please be aware that Additional Agencies do not display call wait time.

Agency

Agency Contact Number

Civil Rights Center (CRC)

1-202-693-6500 Hours: Monday to Friday, 8:00 a.m. to 5:00 p.m. EST

Employee Benefits Security Administration (EBSA)

1-866-444-3272 Hours: Monday to Friday, 8:30 a.m. to 4:30 p.m. EST

Office of Labor-Management Standards (OLMS)

1-202-693-0123 Hours: Monday to Friday, 8:00 a.m. to 5:00 p.m. EST

Office of Workers' Compensation Programs (OWCP)

1-202-693-0036 Hours: Monday to Friday, 8:30 a.m. to 4:45 p.m. EST

Wage and Hour Division (WHD)

1-866-4-US-WAGE (1-866-487-9243) Hours: Monday to Friday, 8 a.m. to 8 p.m. EST