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Consumer Assistance

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Welcome to EBSA's Consumer Assistance Web Page. We are here to provide you with quick information about our programs and services, provide answers to your questions, and to assist you if you believe you have been denied a health or retirement benefit inappropriately. Check here first for answers to your questions.

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Request assistance from a benefits advisor - we have a staff of trained advisors ready to help

concerning your health or retirement benefits

regarding the possible denial of your health or retirement benefits

with your health or retirement plan

You should expect to receive an answer within 2 business days. Read more about what we do. Find addresses and telephone numbers for the EBSA Office in your area or call toll free 1-866-444-3272 to speak with a benefits advisor.

For questions or comments on our web site

Contact our webmaster if you are having difficulty navigating our site or you want to report a broken link. Please do not use this email if you have a pension or health benefit inquiry.

Provide Feedback

EBSA is committed to information dissemination programs that meet high quality standards. We encourage the public to suggest improvements in Departmental information quality practices and to contact it when particular disseminated information may not meet OMB guidelines and the guidelines set forth in DOL's Information Quality Guidelines. The purpose of the information complaint and appeal process is to deal with information quality matters, not to resolve underlying substantive policy or legal issues.

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