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United States Department of Labor
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Unemployment Insurance (UI) Improper Payments

Root Cause Descriptions

Benefit Year Earnings — The claimant continues to claim and receive benefits after returning to work.

Separation Issues — Information regarding the claimant's separation from work is received after a claim is paid that disqualifies the claimant from being eligible for benefits and creates an overpayment (employer sends inaccurate or late information or a ruling is made on appeal).

Employment Service (ES) Registration — The claimant is not registered with the state's Employment Service or job bank as required by state statute, disqualifying the claimant from being eligible for benefits.

Work Search Issues — Inability to validate that the individual has met the state's work search requirements, which disqualifies the claimant from being eligible for benefits.

Able & Available Issues — The claimant is later determined to be unable or unavailable for work (in the hospital, in jail, etc.), disqualifying the claimant from being eligible for benefits.

Dependent Issues — Erroneous reporting/recording of dependents’ information.

Severance Pay, Vacation Pay, Social Security, Pension, Income from Other than Wages, and Other — The claimant receives income from sources other than wages while they claim benefits and fails to properly report this income. This also includes back pay awards, payment during a period of disqualification, or redetermination.

Base Period Wage Issues — It is later determined that the claimant's base period wages were over-reported (due to employer error or an automation error), and the claimant is determined to be eligible for fewer benefits than they have received.



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Download recent and historic improper payment data.



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