U.S. Department of Labor E-Government Strategic Plan
GovBenefits.gov and DisabilityInfo.gov are two Department E-Government projects that have achieved success during the past year. These two projects are described below. Department E-Government projects in addition to these are described in Appendix A.
The Department is the managing partner of GovBenefits.gov (Figure 2), one of the 24 Presidential Priority Initiatives. GovBenefits.gov, a partnership of many Federal agencies and organizations, is designed to provide improved, personalized access to government assistance programs. It links the citizen to applicable government benefits programs via a Web-based online screening tool that does not require the citizen to provide personally identifiable information.
GovBenefits.gov was initially released in April 2002; it is now steadily expanding its list of associated programs. In the future, GovBenefits.gov will provide targeted consolidation of online application for benefits and customer relationship management. In the Fall of 2002, GovBenefits.gov received Government Executive magazines 2002 Grace Hopper Government Technology Leadership Award.
The Department has also launched DisabilityInfo.gov (Figure 3), a Web portal that collects all Federal government information for people with disabilities in one place.
DisabilityInfo.gov is the product of a collaborative effort between several Federal agencies containing Web links that direct customers to information on civil rights, education, employment, housing, health care, technology, and transportation, among other subjects; the site is designed to be a one-stop source of government information relevant to people with disabilities, their families, employers, and service providers.
This site was developed in response to an executive memorandum issued by President Bush in August 2002, directing Federal agencies to develop a Web site for people with disabilities within 60 days.