Ben was an 18-year-old youth in the foster care system who had no employment skills or history. He was enrolled in the WIOA Youth Program by Nine Star, a group that sourced and coordinated a Work Experience opportunity with a local employer.
Ben began working for Furniture Enterprises, but only worked for one week before suddenly quitting. The providers, however, had an established relationship with the employer, who was willing to give Ben a second chance. Ben was able to continue his Work Experience opportunity after receiving skills training, guidance, and support from his case manager.
This second chance gave Ben the opportunity to improve his performance and worth ethic. His rejuvenated approach has since led to increased hours and fulltime employment. His employer is pleased with his job performance, which is still steadily improving.
Cheryl first came to SC (South Carolina) Works for assistance with resume development. She was referred to the center by the Ticket to Work program. After working 20+ years in management, Cheryl had to give up her career due to a medical disability.
Cheryl earned a Silver WIN credential within three days of enrolling in WIOA, which indicated that she was ready for 65% of jobs in workforce. After researching her training options, she expressed interest in Medical Coding and Billing. Within one year, Cheryl had successfully completed the Medical Coding and Billing program and passed the AAPC Coding exam.
She is now a certified medical coder and biller, and employed at one of the area’s largest hospitals.
Jackie entered the American Job Center (AJC) in Covington, TN, with a heavy heart. She had recently been laid off from her job and felt humiliated filing for unemployment for the first time. Career Advisor Aretha Gooden quickly assured Jackie that there was no shame in filing a claim and notified her about a free job search program offered under the Greater Memphis WIOA program. Aretha was extremely helpful in assisting Jackie with her claim while offering words of encouragement.
After enrolling in the job search program, Jackie initially struggled to afford the many trips to job interviews. After some consulting with Aretha, Jackie was signed up for supportive services, which included a free gas card for transportation costs. Overcoming this barrier was a huge step and Jackie was soon referred to Account Manager Savannah Bishop whose positive attitude helped her start to believe in herself again.
Savannah sent Jackie’s resume to several local employers. Although the process began slowly, Jackie soon landed an interview at one of the area’s top agencies. Jackie was successfully hired for a job making $18 per hour! After just a few days at the job, Jackie was already making a positive impression on her employer. Candy Curtis, Jackie’s hiring manager, said that she fit into the role very well right from the start. Likewise, Jackie was ecstatic about her experience with the AJC.
“The AJC is not just an unemployment office, it is the American Job Center! I was feeling so down on myself, but now I have a purpose again. I received a second chance because of the AJC. People should know that the AJC genuinely cares about the customers they serve. The classes and job fairs offered through the center allow people to better themselves tremendously.”
Thanks to the support of the American Job Center, Jackie is now enjoying employment and her self-esteem has improved.
Jeramie and his family moved to the Huron (South Dakota) area in the fall of 2018, where he initially found work at a local trucking company. He was laid off the following May, however. This led Jeramie to apply for RA benefits and start working with a DLR Employment Specialist at the Huron Job Service.
During one of Jeramie’s weekly appointments, he found an Information Technology Technician position that seemed like a fit due to his ongoing pursuit of a bachelor’s degree in Information Technology. The Employment Specialist completed a referral and Jeramie applied for the position. After the interview, however, Jeramie was not confident about receiving a job offer because of his lack of work experience in information technology. The Employment Specialist contacted the employer and offered an On-the-Job Training (OJT) contract to give him a better chance. A few weeks later, Jeramie received a formal job offer and an OJT training contract with the employer began.
During one of his monitors, Jeramie said he looked forward to going to work every day for the first time in years.
In June of 2020, Jeramie received the Exceptional Employee Award, which is given to an employee who demonstrates the hospital's values of being accessible, helpful and knowledgeable.
Heidi came to the Michigan Works! Service Center in Coldwater after experiencing a downsizing from a company she had been employed at for ten years. Heidi had experience in proteins and agriculture, so staff from Michigan Works! Southwest discussed a variety of positions, including those available at Clemens Food Group. At the time, she was hesitant to get back into supervision but stated that she would consider it if the right position came along. Staff submitted her resume to the Food Safety Director at Clemens for a Food Safety Quality Assurance position. Heidi had several interviews and was even invited for a panel interview at the Clemens plant in Pennsylvania. Heidi received an offer for a full-time position as a Food Safety Quality Assurance Supervisor, making $27.51 per hour.
“From the beginning, my experience with Michigan Works! Southwest was nothing short of empowering and positive,” states Heidi. “With Clemens Food Group coming to Coldwater, it was my ambition to seek employment with a new, successful and growing local business.” It had been several years since Heidi last interviewed for a position. Delighted at the opportunity but nervous at the prospect of an interview, Michigan Works! Southwest set up a series of mock interviews designed to practice and prepare her job-seeking skills. “They were absolutely crucial and helpful during the entire process,” continues Heidi. “Thanks to Michigan Works! Southwest, I am thriving along with my new employer. They were always encouraging and available for questions whenever I needed them. I could never imagine going through this experience without Michigan Works! Southwest and want to extend my sincerest appreciation for what they do.”