Guidelines for Ensuring and Maximizing the Quality, Objectivity and Integrity of Information Disseminated by the Department of Labor

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Department of Labor Information Quality Guidelines:

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Point of Contact for Complaints Concerning Information Quality

Affected persons who believe that the Veterans' Employment and Training Service has disseminated information that does not meet its guidelines or those of the Department of Labor or Office of Management and Budget, and who wish to file a formal complaint may send their complaint by mail, email, or fax to:

Mr. Joel Delofsky
Veterans' Employment and Training Service
U.S. Department of Labor
Room 1064
230 South Dearborn Street
Chicago, Illinois 60604
FAX: 312-886-1184
Info-Quality-VETS@dol.gov

Complainants should:

• Identify themselves and indicate where and how they can be reached;
• Identify, as specifically as possible, the information in question;
• Indicate how they are affected by the information about which they are complaining;
• Carefully describe the nature of the complaint, including an explanation of why they believe the information does not comply with OMB, Departmental, or agency-specific guidelines; and
• Describe the change requested and the reason why the agency should make the change.

Failure to include this information may result in a complainant not receiving a response to the complaint or greatly reducing the usefulness or timeliness of any response. Complainants should be aware that they bear the burden of establishing that they are affected persons and showing the need and justification for the correction they are seeking, including why the information being complained about does not comply with applicable guidelines.

Appeals

Those who file a formal complaint concerning VETS information quality and are subsequently dissatisfied with the resolution of the complaint may submit an appeal to the Information Technology Center by mail, email, or fax:

Mr. Ira Mills
Information Technology Center
U.S. Department of Labor
Room N-1301
200 Constitution Avenue, NW
Washington, DC 20210
FAX: 202-693-4228
Mills.Ira@dol.gov

Last Modified Date: July 19, 2005