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- Susan Herbert
- VPP Program Manager
- February 15, 2007
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- DOD’s largest combat support agency, supporting military and civilian
agencies, and foreign countries
- Provide food, fuel, clothing, medical, weapons systems spare parts.
- World wide transportation of supplies and parts
- FY 06 sales and service = $ 35.5 billion
- # 58 Fortune 500
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- Former Secretary Rumsfeld: “World
class organizations do not tolerate preventable accidents.”
- Accident Prevention increases operational readiness.
- Consistent Safety Message Across Agency
- Supervisors/Employees
- Accident Prevention
- Hazard Elimination
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- Structured steps at 3 stages to achieve outcome.
- Roadmap, with guidance and support from OSHA and Challenge
Administrators.
- Provide Advocate/Networking.
- Gradually changes culture and practices.
- Prepares sites to apply for VPP.
- It works.
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- Lessons Learned:
- Recruit a champion.
- Add to Strategic Plan.
- Get union on board.
- Work in partnership.
- It takes time.
- Learn from others.
- Benefits:
- Fewer accidents.
- Increased productivity.
- Cost savings.
- Improved morale.
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- Nancy J. McWilliams, CSP, ARM
- Director, Installation and Industrial Safety
- Naval Safety Center
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- VPP starts at the top
- Successes
- Navy & Marine Corps sites in VPP program
- Challenges
- Tracking progress
- Benefits
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- The Naval Safety Strategy has a need for employee accountability
mechanisms to foster a more vibrant safety climate centered on
readiness, mission accomplishment, and mishap prevention.
One mechanism is to promote command and workforce participation
in VPP.
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- One of the objectives is ‘Safety,’ which includes a metric on VPP
- VPP participation is highly recommended, not mandated
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- Five DON sites recognized
- Portsmouth Naval Shipyard - STAR 2005
- Norfolk Naval Shipyard - STAR 2006
- Puget Sound Naval Shipyard and Intermediate Maint. Facility - STAR 2006
- NSB Kings Bay Kings Bay - STAR 2007
- Weapons Station Charleston - MERIT 2007
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- 47 major Navy and Marine Corps Sites
- 1 STAR application in process
- 3 Sites enrolled in VPP “Challenge”
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- Coordinating implementation and tracking progress
- DoD created DoD VPP Center of Excellence
- Providing internal mentors
- DON VPP Working Group identifying mentors
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- 47% implemented at least one VPP element
- 71% reduced their Lost Day Rate
- 41% reduced their Lost Day Rate over each of the preceding three
quarters of FY06
- 29% increased their Lost Day Rate; yet all five increased by less than
3%
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- Documented mishap rate reductions
- Expanded employee involvement
- Increased awareness of mishap data
- Focus on OSHA 300 Log mishap data
- Overall increased visibility for safety
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- United States Mint Philadelphia
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- One of four Manufacturing facilities in the United States Mint and the
largest.
- Approximately 600 Employees
- 24 hour X 5 day/week operation
- Produce Coin Designs/Master Tooling, Dies, Circulating Coins, Numismatic
Coins and Medals
- VPP Star Site
- ISO 14001 Environmental Certification
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- Safety Climate characterized by:
- Lack of knowledge outside Safety Division.
- “Silo’d” approach to Safety within the organization.
- High injury rates and an acceptance that they are “inevitable” in a
government organization.(1 injury/day and 1 LTA per week). No injury
tracking at all.
- Safety basics not in place (programs and procedures)
- Housekeeping habits poor.
- Union using safety as a “stick” in Labor-Management disputes.
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- Started breaking down barriers and incorporating safety focus into Line
Management’s responsibilities.
- Established basic programs and education.
- Instituted Injury Tracking and Daily Accident Calls (chaired by Plant
Manager).
- Housekeeping emphasis with order and cleanliness “inspected” in.
- Addressed individual OSHA Complaints.
- Efforts initiated and paced internally.
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- Fast paced, lot of external involvement.
- Quick, thorough and broad impact on facility (physically transformed
entire facility).
- Everyone involved in one aspect or another. Also included Headquarters,
Contractors and OSHA.
- Citations issued and resolutions tracked closely.
- Efforts extended well beyond the citations though.
- Check Sheet for each Division’s activities, joint review and release to
production when safety basics established and confirmed.
- Developed and implemented many Safety Programs, required education and
coordination to implement.
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- Focus on sustaining progress made and continuous improvement.
- Efforts paced internally, but by the divisions and employees.
- Continued emphasis on education and injury reduction. (i.e. Injury Notices and SOP’s).
- Housekeeping evolved to where it was maintained by the employees. Focused on causes and eliminating
them. Systematic implementation
of 5S Program.
- Refined safety policies and procedures.
- Separated safety from any Labor Relations issues.
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- Extensive employee training
- Improved Fire Alarm System and Communication – multiple audio alarms and
intercom capability.
- Increased employee sensitivity and awareness of threats.
- Evacuation drills and Shelter-in-place walkthroughs conducted.
- Embedded Decon capability
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- Over the course of the transformation, the dynamics and circumstances
changed.
- Initially paced internally, top down.
- After OSHA Wall-to-Wall, was paced externally, top down, but more
managers involved.
- Following successful completion of Stand Down, pace was driven
internally, leadership shifted down through the organization.
- Final stage, driven by employees.
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- Efforts paced internally, but lead taken by the Safety Committee and
employee culture teams.
- Addition of Safety Culture Teams was the key ingredient needed for full
employee involvement.
- Continued reduction of injuries.
- Housekeeping emphasis high, but focused for those who work there, result
“Tour Ready” all the time.
- Mobilize workforce for VPP Audit.
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- Physically transformed the facility, Housekeeping and Order consistently
high all the time.
- Went from no safety program to one in compliance then to an exemplary
one.
- Significant reduction in Injuries (over 90%)
- All Injuries 340 in 2000 to 50
in 2004
- Lost Time Injuries 86 in 2000 to
5 in 2004
- Sustained low injury rates for 2005 and 2006
- Achieved ISO 14000 Environmental Certification
- Clearly demonstrated the capability of the employees
- Safety Institutionalized now, employee driven vs. top driven
- Foundation laid for future successes !!!
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- BEFORE AFTER
- * In 2000, 62 people lost work due to * In 2005, 4 people lost
work due to
- accidents
accidents, 2006 5 LTA’s
- * In 2002, was cited for 81 OSHA * In 2005, was awarded OSHA’s
STAR
- safety and health
violations
Status in their prestigious Voluntary
Protection
Program
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- Management buy-in at all levels
- Quarterly “report-card” reporting at the highest level—simple
red/yellow/green-light overviews
- Systems that support goals—SHIMS, and its users, directly impacted
timeliness
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- Focus on the front end:
- Identifying Hazards
- Hazard Abatement
- Proactive Safety Management
- Focus on Return to Work
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- Benefits of returning partially disabled injured workers to the
workplace
- Productivity
- Worker health/satisfaction
- Workers’ Compensation Cost Reduction
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- OASAM’s OWSH will provide assistance in facilitating RTW with
agencies/OWCP
- Letters sent to DOL employees on the long-term roll advising that RTW
would be sought and of retirement rights
- Agency should be active participant—finding positions, making them
suitable
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- Protection
- Prevention
- Prompt Response
- Proactive Intervention
- Proper Job Offers
- Progress
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- Initiatives for Injury Compensation
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- Pipeline Initiative
- Approved by DSOC in 2004
- 400 employees have returned to work
- Lifetime cost avoidance of $364 million
- Reduction in Lost Production Day Rate
- January, 2004 Presidential memo set 1% reduction goal in FY 05 and FY
06
- DoD reduction in FY 05 = 8.6%
- DoD reduction in FY 06 = 2.6%
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- Increase in Timely Filing
- Presidential memo set goal of a 5% increase in FY 05 and FY 06
- DoD increase in FY 05, as documented by DOL = 9.1%
- DoD increase in FY 06, as documented by DOL = 6.2%
- DoD increase in FY 07 for first quarter on target for FY 07 goal
- Incident Reporting to DoD Safety Personnel
- Safety First Event Reporting (SaFER) protocol deployed in December of
2004
- Allows initial notice of recordability (OSHA-301) to be sent
electronically to safety officials in a .pdf document
- Safety offices may also extract incident information from CPMS data
base on a daily basis
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- NSPS Includes Safety Elements for DoD Managers
- Virtual Library Deployment
- Reference materials for injury compensation and safety - OWCP, OSHA and
DoD sources
- DefPAC - cost and injury summary data since 1994
- Distance Learning
- On-Line Classes for Injury Compensation personnel are under development
- DefPAC offers tutorials for managers and other agency personnel
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