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"FEBRUARY 15"
  • FEBRUARY 15, 2007
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Defense Logistics Agency
Fort Belvoir, VA.
  • Susan Herbert
  • VPP Program Manager
  • February 15, 2007
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Defense Logistics Agency (DLA)
  • DOD’s largest combat support agency, supporting military and civilian agencies, and foreign countries
  • Provide food, fuel, clothing, medical, weapons systems spare parts.
  • World wide transportation of supplies and parts
  • FY 06 sales and service = $ 35.5 billion
  • # 58 Fortune 500
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Why We’re Here
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Accident History
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Why a Safety Management System?
  • Former Secretary Rumsfeld:  “World class organizations do not tolerate preventable accidents.”
  • Accident Prevention increases operational readiness.
  • Consistent Safety Message Across Agency
    • Supervisors/Employees
    • Accident Prevention
    • Hazard Elimination


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Why VPP Challenge?
  • Structured steps at 3 stages to achieve outcome.
  • Roadmap, with guidance and support from OSHA and Challenge Administrators.
  • Provide Advocate/Networking.
  • Gradually changes culture and practices.
  • Prepares sites to apply for VPP.
  • It works.
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Benefits and Lessons Learned
  • Lessons Learned:
  • Recruit a champion.
  • Add to Strategic Plan.
  • Get union on board.
  • Work in partnership.
  • It takes time.
  • Learn from others.


  • Benefits:
  • Fewer accidents.
  • Increased productivity.
  • Cost savings.
  • Improved morale.


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VOLUNTARY
 PROTECTION
PROGRAM
HIGHLIGHTS
  • Nancy J. McWilliams, CSP, ARM
  • Director, Installation and Industrial Safety
  • Naval Safety Center
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AGENDA
  • VPP starts at the top
  • Successes
  • Navy & Marine Corps sites in VPP program
  • Challenges
  • Tracking progress
  • Benefits
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FROM THE DEPUTY ASSISTANT SECRETARY OF THE NAVY FOR SAFETY
  • The Naval Safety Strategy has a need for employee accountability mechanisms to foster a more vibrant safety climate centered on readiness, mission accomplishment, and mishap prevention.
    One mechanism is to promote command and workforce participation in VPP.
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DON OBJECTIVES
  • One of the objectives is ‘Safety,’ which includes a metric on VPP
  • VPP participation is highly recommended, not mandated
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SUCCESS STORIES
  • Five DON sites recognized
    • Portsmouth Naval Shipyard - STAR 2005
    • Norfolk Naval Shipyard - STAR 2006
    • Puget Sound Naval Shipyard and Intermediate Maint. Facility - STAR 2006
    • NSB Kings Bay Kings Bay - STAR 2007
    • Weapons Station Charleston - MERIT 2007
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DON SITES IN VPP
  • 47 major Navy and Marine Corps Sites
  • 1 STAR application in process
  • 3 Sites enrolled in VPP “Challenge”


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CHALLENGES
  • Coordinating implementation and tracking progress
    • DoD created DoD VPP Center of Excellence
  • Providing internal mentors
    • DON VPP Working Group identifying mentors

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TRACKING PROGRESS
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4th QTR FY06 VPP RESULTS 
FOR 17 DON SITES WITH HIGHEST RATES
  • 47% implemented at least one VPP element
  • 71% reduced their Lost Day Rate
  • 41% reduced their Lost Day Rate over each of the preceding three quarters of FY06
  • 29% increased their Lost Day Rate; yet all five increased by less than 3%
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BENEFITS OF VPP
  • Documented mishap rate reductions
  • Expanded employee involvement
  • Increased awareness of mishap data
    • Focus on OSHA 300 Log mishap data
  • Overall increased visibility for safety


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UNITED STATES MINT - PHILADELPHIA
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From “Worst to First, Safety Stand Down to VPP STAR .
  • United States Mint Philadelphia
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Plant Overview
  • One of four Manufacturing facilities in the United States Mint and the largest.
  • Approximately 600 Employees
  • 24 hour X 5 day/week operation
  • Produce Coin Designs/Master Tooling, Dies, Circulating Coins, Numismatic Coins and Medals
  • VPP Star Site
  • ISO 14001 Environmental Certification


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Starting Point
  • Safety Climate characterized by:
    • Lack of knowledge outside Safety Division.
    • “Silo’d” approach to Safety within the organization.
    • High injury rates and an acceptance that they are “inevitable” in a government organization.(1 injury/day and 1 LTA per week). No injury tracking at all.
    • Safety basics not in place (programs and procedures)
    • Housekeeping habits poor.
    • Union using safety as a “stick” in Labor-Management disputes.



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Initial Efforts - Pre-Citations
  • Started breaking down barriers and incorporating safety focus into Line Management’s responsibilities.
  • Established basic programs and education.
  • Instituted Injury Tracking and Daily Accident Calls (chaired by Plant Manager).
  • Housekeeping emphasis with order and cleanliness “inspected” in.
  • Addressed individual OSHA Complaints.
  • Efforts initiated and paced internally.



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Citations and Stand Down
  • Fast paced, lot of external involvement.
  • Quick, thorough and broad impact on facility (physically transformed entire facility).
  • Everyone involved in one aspect or another.  Also included Headquarters, Contractors and OSHA.
  • Citations issued and resolutions tracked closely.
  • Efforts extended well beyond the citations though.
  • Check Sheet for each Division’s activities, joint review and release to production when safety basics established and confirmed.
  • Developed and implemented many Safety Programs, required education and coordination to implement.




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Post Stand Down
  • Focus on sustaining progress made and continuous improvement.
  • Efforts paced internally, but by the divisions and employees.
  • Continued emphasis on education and injury reduction.  (i.e. Injury Notices and SOP’s).
  • Housekeeping evolved to where it was maintained by the employees.  Focused on causes and eliminating them.  Systematic implementation of 5S Program.
  • Refined safety policies and procedures.
  • Separated safety from any Labor Relations issues.
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Improved Emergency Preparedness
  • Extensive employee training
  • Improved Fire Alarm System and Communication – multiple audio alarms and intercom capability.
  • Increased employee sensitivity and awareness of threats.
  • Evacuation drills and Shelter-in-place walkthroughs conducted.
  • Embedded Decon capability
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Evolution
  • Over the course of the transformation, the dynamics and circumstances changed.
    • Initially paced internally, top down.
    • After OSHA Wall-to-Wall, was paced externally, top down, but more managers involved.
    • Following successful completion of Stand Down, pace was driven internally, leadership shifted down through the organization.
    • Final stage, driven by employees.
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Excel and Prep for VPP
  • Efforts paced internally, but lead taken by the Safety Committee and employee culture teams.
  • Addition of Safety Culture Teams was the key ingredient needed for full employee involvement.
  • Continued reduction of injuries.
  • Housekeeping emphasis high, but focused for those who work there, result “Tour Ready” all the time.
  • Mobilize workforce for VPP Audit.


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Results
  • Physically transformed the facility, Housekeeping and Order consistently high all the time.
  • Went from no safety program to one in compliance then to an exemplary one.
  • Significant reduction in Injuries (over 90%)
    • All Injuries   340 in 2000 to 50 in 2004
    • Lost Time Injuries  86 in 2000 to 5 in 2004
    • Sustained low injury rates for 2005 and 2006
  • Achieved ISO 14000 Environmental Certification
  • Clearly demonstrated the capability of the employees
  • Safety Institutionalized now, employee driven vs. top driven
  • Foundation laid for future successes !!!





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Safety
  •                         BEFORE    AFTER


  • * In 2000, 62 people lost work due to                * In 2005, 4 people lost work due to
  •    accidents                                                          accidents, 2006 5 LTA’s


  • * In 2002, was cited for 81 OSHA           * In 2005, was awarded OSHA’s STAR
  •    safety and health violations                             Status in their prestigious Voluntary                                                 Protection Program


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Questions ?
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Safety and Health Programs
  • SHARE and beyond
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SHARE
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SHARE Progress
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How we got here
  • Management buy-in at all levels
  • Quarterly “report-card” reporting at the highest level—simple red/yellow/green-light overviews
  • Systems that support goals—SHIMS, and its users, directly impacted timeliness



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Next Steps
  • Focus on the front end:
    • Identifying Hazards
    • Hazard Abatement
    • Proactive Safety Management
      • COAST
      • Ergo Room


  • Focus on Return to Work
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Return to Work Effort
  • Benefits of returning partially disabled injured workers to the workplace
    • Productivity
    • Worker health/satisfaction
    • Workers’ Compensation Cost Reduction
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Workers’ Compensation Costs
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RTW Program
  • OASAM’s OWSH will provide assistance in facilitating RTW with agencies/OWCP
  • Letters sent to DOL employees on the long-term roll advising that RTW would be sought and of retirement rights
  • Agency should be active participant—finding positions, making them suitable


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Future of  Safety and Health
  • Protection
  • Prevention
  • Prompt Response
  • Proactive Intervention
  • Proper Job Offers
  • Progress
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Department of Defense
  • Initiatives for Injury Compensation
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Injury Compensation Initiatives

  • Pipeline Initiative
    • Approved by DSOC in 2004
    • 400 employees have returned to work
    • Lifetime cost avoidance of $364 million



  • Reduction in Lost Production Day Rate
    • January, 2004 Presidential memo set 1% reduction goal in FY 05 and FY 06
    • DoD reduction in FY 05 = 8.6%
    • DoD reduction in FY 06 = 2.6%

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Injury Compensation Initiatives
  • Increase in Timely Filing
    • Presidential memo set goal of a 5% increase in FY 05 and FY 06
    • DoD increase in FY 05, as documented by DOL = 9.1%
    • DoD increase in FY 06, as documented by DOL = 6.2%
    • DoD increase in FY 07 for first quarter on target for FY 07 goal
  • Incident Reporting to DoD Safety Personnel
    • Safety First Event Reporting (SaFER) protocol deployed in December of 2004
    • Allows initial notice of recordability (OSHA-301) to be sent electronically to safety officials in a .pdf document
    • Safety offices may also extract incident information from CPMS data base on a daily basis

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Injury Compensation Initiatives
  • NSPS Includes Safety Elements for DoD Managers


  • Virtual Library Deployment
    • Reference materials for injury compensation and safety - OWCP, OSHA and DoD sources
    • DefPAC - cost and injury summary data since 1994


  • Distance Learning
    • On-Line Classes for Injury Compensation personnel are under development
    • DefPAC offers tutorials for managers and other agency personnel
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