COP/RTW Redesign Features
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nCOP Assignment Eligibility
•Improved COP Assignment process using CA-3.
•When Injury Comp Specialists submit a CA-3 via AQS, iFECS will alert Staff Nurse to cancel COP Nurse assignment
nCOP Nurse Input
•COP Nurse should be able to update case information and close the case.
nImproved Access To Nurses
•Secure CITRIX application through the use of tokens.
nAgency Access to Case Information
•Case information shown to Injury Comp Specialists should include the following new fields:
nDate of assignment to a COP nurse
nTriage Codes will be available on nurse report
nCOP closure date
If the claimant has returned to work full time regular duty and there is an open COP case for him/her, this case should be automatically closed and COP nurse will see it as a closed case in her list.