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The current iFECS CA-110 (record of call) application requires manual entry of the data in order to generate a CA-110 for Claims Examiners. Many times calls are missed when the CA-110 is not created. The new technology being proposed will automate this process by providing data electronically from every call. Providing data through the means of telephony, the CA-110 will be generated upon the completion of all calls within the system.
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If the claimant has returned to work full time regular duty and there is an open COP case for him/her, this case should be automatically closed and COP nurse will see it as a closed case in her list.