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For FY06Q1
26550CA-1s, 5114 CA-2s, and 37987 CA-7s filed
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FY05 Goals: CA-1 = 90% within 45 days; Basic OD = 85% within 90 days; Extended OD = 75% within 180 days and 98% within 365 days
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FY05Goals: 90% of written priority inquiries within 14 days; 92% of general written inquires within 30 days; 92% for all Quality measures for written correspondence; less than 3.13 average hold time;