|
1
|
|
|
2
|
- SHARE II RESULTS
- FECA PROGRAM RESULTS
- DEATH GRATUITY REGULATION
|
|
3
|
|
|
4
|
|
|
5
|
|
|
6
|
|
|
7
|
|
|
8
|
|
|
9
|
|
|
10
|
|
|
11
|
|
|
12
|
|
|
13
|
|
|
14
|
|
|
15
|
- Communications goals – expect to meet 5 of 6
- > access to the Claimant Query System (+85%) met
- >38.6% CA-1/2’s filed via EDI (36.9%) not met
- <3.0 min. average caller wait times (1.8 min.) met
- <1.0 average days to return calls (0.82 days) met
- >73% of calls resolved on same day (80%) met
- >95% calls meet quality standards (98%) met
|
|
16
|
|
|
17
|
- FECA amended by 2008 Defense Auth bill
- “Up to” $100,000 for civilian employees killed in “contingent operation”
- Beneficiaries defined differently than FECA
- Agencies must offer “designation” of special beneficiaries – see letter
to CHCOs
|
|
18
|
- DOL working on Interim Final regulations to implement provision
- Hope to send to OMB before the end of this calendar year – agencies
should see draft for comment
- Make sure your agencies distribute instructions on “beneficiary
designation” to employees BEFORE deployment
|