Skip to page content
Office of Workers' Compensation Programs
Bookmark and Share

Office of Workers' Compensation Programs (OWCP)

Division of Federal Employees' Compensation (DFEC)

Customer Service Points of Contact for San Francisco District Office

MAILING ADDRESS

Send medical reports, bills and case correspondence (with file number on each page of each document) to:

U.S. Department of Labor
DFEC Central Mailroom - District 13
PO Box 8300
London, KY 40742-8300

Send Claim Forms and Corresponding Attachtments (CA-1, CA-2, CA-2a, CA-5, CA-6, CA-7, CA-7a, CA-7b, CA-16) to:

U.S. Department of Labor - OWCP/DFEC
400 West Bay Street
Room 827
Jacksonville, Fl 32202

All forms listed can be faxed (with the corresponding attachments) to 202-343-5570 instead of mailing.

Send Investigative Memoranda, Physical Evidence, Letters to the District Director, and Congressional Inquiries to:

U.S. Department of Labor
Office of Workers' Compensation Programs
Division of Federal Employees' Compensation
90 Seventh St., Suite 15-100F
San Francisco, CA 94103

Our office is located at:

90 Seventh St., Suite 15-100F
San Francisco, CA 94103

Medical Fee Schedule:

The Federal Fee Schedule is applied to medical bills and to some durable medical equipment bills. The fee schedule is available for viewing and can also be downloaded. Click here for fee schedule.

TELEPHONE CONTACT

Contact our Office at 415-241-3300 to speak with a Customer Service Representative or Claims Examiner. Phone lines are open Monday through Friday from 8:30 a.m. to 12:30 pm and from 1:30 p.m. to 3:30 p.m. The claim number and last four digits of the injured worker's social security number are required - these must be available when calling.

The Interactive Voice Response (IVR) toll free number is 1-866-OWCP-IVR or 1-866-692-7487.The IVR gives information about case status and compensation payments. Automated information is available 24 hours a day. Make sure the injured worker's case file number is available when you call.

For medical authorizations, go to our online query or call 1-866-335-8319 (toll-free IVR), or 1-850-558-1818 to speak with a service representative (toll call), or send a fax to 1-800-215-4901.

Please note that the quickest way to get correspondence to our office is to mail it directly to the London, Kentucky address shown above. All documents are imaged and available for viewing in the district office within 24 hours of receipt. Forms should be mailed or faxed to the Jacksonville, Fl. address shown above.