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Office of Disability Employment Policy
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ODEP - Office of Disability Employment Policy

Disability Employment Policy Resources by Topic

Jeffrey Krauthamer — Receptionist

Jeffrey KrauthamerAnyone who works in a busy office understands the value of a good receptionist, especially in a fast-paced, client-based business. Jeffrey Krauthamer's employer certainly does. For nearly 20 years, Jeffrey's exceptional organizational and office management skills have benefitted the attorneys and clients at a Chevy Chase, Maryland law firm.

Put simply, it is Jeffrey's job to ensure the firm's administrative side runs smoothly. He manages the phones, fax and incoming regular and electronic correspondence, and welcomes onsite visitors. Typically, he is the first person a client speaks to when contacting the business, helping to create a positive and professional impression.

The firm specializes in the areas of wills, estates, trusts and elder law and represents individuals and families with special needs. As such, Jeffrey is often trusted to handle confidential information. Jeffrey, who has spina bifida and uses a wheelchair, gets to work using MetroAccess, Washington, D.C.'s shared-ride, door-to-door paratransit service for people with disabilities. Using this service allows him to be independent, something he values in both his professional and personal lives.

More information about paratransit services and accessible transportation for employees with disabilities is available from the Transportation to Work Toolkit for the Business Community, a project funded by ODEP through a cooperative agreement between the Community Transportation Association of America and the Federal Transit Administration.

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