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Office of Disability Employment Policy
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ODEP - Office of Disability Employment Policy

Disability Employment Policy Resources by Topic

What Is Customized Employment?

Customized employment is a flexible process designed to personalize the employment relationship between a job candidate and an employer in a way that meets the needs of both. It is based on an individualized match between the strengths, conditions, and interests of a job candidate and the identified business needs of an employer. Customized Employment utilizes an individualized approach to employment planning and job development — one person at a time . . . one employer at a time.

Customized employment will often take the form of:

  • Task reassignment: Some of the job tasks of incumbent workers are reassigned to a new employee. This reassignment allows the incumbent worker to focus on the critical functions of his/her job (i.e., primary job responsibilities) and complete more of the central work of the job. Task reassignment typically takes the form of job creation, whereby a new job description is negotiated based on current, unmet workplace needs.
  • Job carving: An existing job description is modified — containing one or more, but not all, of the tasks from the original job description.
  • Job sharing: Two or more people share the tasks and responsibilities of a job based on each other's strengths.

Less common — though becoming more established throughout the country — is Self-Employment as a form of Customized Employment. Self Employment allows for an individual to receive assistance in the creation of an independently owned small business (typically a micro enterprise, under five employees) based on the strengths and dreams of an individual and the unmet needs of a local market while incorporating the individualized planning and support strategies needed for success.