[Code of Federal Regulations]
[Title 29, Volume 1]
[Revised as of July 1, 2001]
From the U.S. Government Printing Office via GPO Access
[CITE: 29CFR37]
[Page 381-422]
TITLE 29--LABOR
PART 37--IMPLEMENTATION OF THE NONDISCRIMINATION AND EQUAL OPPORTUNITY PROVISIONS OF
THE WORKFORCE INVESTMENT ACT OF 1998 (WIA)
Subpart A--General Provisions
Sec.
37.1 What is the purpose of this part?
37.2 To whom does this part apply, and what is the scope of this part?
37.3 How does this part affect a recipient's other obligations?
37.4 What definitions apply to this part?
37.5 What forms of discrimination are prohibited by this part?
37.6 What specific discriminatory actions, based on prohibited grounds
other than disability, are prohibited by this part?
37.7 What specific discriminatory actions based on disability are
prohibited by this part?
37.8 What are a recipient's responsibilities regarding reasonable
accommodation and reasonable modification for individuals with
disabilities?
37.9 What are a recipient's responsibilities to communicate with
individuals with disabilities?
37.10 To what extent are a recipient's employment practices covered by
this part?
37.11 To what extent are intimidation and retaliation prohibited by
this part?
37.12 What Department of Labor office is responsible for administering
this part?
37.13 Who is responsible for providing interpretations of this part?
37.14 Under what circumstances may the Secretary delegate the
responsibilities of this part?
37.15 What are the Director's responsibilities to coordinate with other
civil rights agencies?
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37.16 What is this part's effect on a recipient's obligations under
other laws, and what limitations apply?
Subpart B--Recordkeeping and Other Affirmative Obligations of Recipients
Assurances
37.20 What is a grant applicant's obligation to provide a written
assurance?
37.21 How long will the recipient's obligation under the assurance
last, and how broad is the obligation?
37.22 How must covenants be used in connection with this part?
Equal Opportunity Officers
37.23 Who must designate an Equal Opportunity Officer?
37.24 Who is eligible to serve as an Equal Opportunity Officer?
37.25 What are the responsibilities of an Equal Opportunity Officer?
37.26 What are a recipient's obligations relating to the Equal
Opportunity Officer?
37.27 What are the obligations of small recipients regarding Equal
Opportunity Officers?
37.28 What are the obligations of service providers regarding Equal
Opportunity Officers?
Notice and Communication
37.29 What are a recipient's obligations to disseminate its equal
opportunity policy?
37.30 What specific wording must the notice contain?
37.31 Where must the notice required by Secs. 37.29 and 37.30 be
published?
37.32 When must the notice be provided?
37.33 Who is responsible for meeting the notice requirement with
respect to service providers?
37.34 What type of notice must a recipient include in publications,
broadcasts, and other communications?
37.35 What are a recipient's responsibilities to provide services and
information in languages other than English?
37.36 What responsibilities does a recipient have to communicate
information during orientations?
Data and Information Collection and Maintenance
37.37 What are a recipient's responsibilities to collect and maintain
data and other information?
37.38 What information must grant applicants and recipients provide to
CRC?
37.39 How long must grant applicants and recipients maintain the
records required under this part?
37.40 What access to sources of information must grant applicants and
recipients provide the Director?
37.41 What responsibilities do grant applicants, recipients, and the
Department have to maintain the confidentiality of the
information collected?
37.42 What are a recipient's responsibilities under this part to
provide universal access to WIA Title I-financially assisted
programs and activities?
Subpart C--Governor's Responsibilities to Implement the
Nondiscrimination and Equal Opportunity Requirements of WIA
37.50 To whom does this subpart apply?
37.51 What are a Governor's oversight responsibilities?
37.52 To what extent may a Governor be liable for the actions of a
recipient he or she has financially assisted under WIA Title
I?
37.53 What are a Governor's oversight responsibilities regarding
recipients' recordkeeping?
37.54 That are a Governor's obligations to develop and maintain a
Methods of Administration?
37.55 When must the Governor carry out his or her obligations with
regard to the Methods of Administration?
Subpart D--Compliance Procedures
37.60 How does the Director evaluate compliance with the
nondiscrimination and equal opportunity provisions of WIA and
this part?
37.61 Is there authority to issue subpoenas?
Compliance Reviews
37.62 What are the authority and procedures for conducting pre-approval
compliance reviews?
37.63 What are the authority and procedures for conducting post-
approval compliance reviews?
37.64 What procedures must the Director follow when CRC has completed a
post-approval compliance review?
37.65 What is the Director's authority to monitor the activities of a
Governor?
37.66 What happens if a recipient fails to submit requested data,
records, and/or information, or fails to provide CRC with the
required access?
37.67 What information must a Notice to Show Cause contain?
37.68 How may a recipient show cause why enforcement proceedings should
not be instituted?
37.69 What happens if a recipient fails to show cause?
Complaint Processing Procedures
37.70 Who may file a complaint concerning discrimination connected with
WIA Title I?
37.71 Where may a complaint be filed?
[[Page 383]]
37.72 When must a complaint be filed?
37.73 What information must a complaint contain?
37.74 Are there any forms that a complainant may use to file a
complaint?
37.75 Is there a right of representation in the complaint process?
37.76 What are the required elements of a recipient's discrimination
complaint processing procedures?
37.77 Who is responsible for developing and publishing complaint
processing procedures for service providers?
37.78 Does a recipient have any special obligations in cases in which
the recipient determines that it has no jurisdiction over a
complaint?
37.79 If, before the 90-day period has expired, a recipient issues a
Notice of Final Action with which the complainant is
dissatisfied, how long does the complainant have to file a
complaint with the Director?
37.80 What happens if a recipient fails to issue a Notice of Final
Action within 90 days of the date on which a complaint was
filed?
37.81 Are there any circumstances under which the Director may extend
the time limit for filing a complaint with him or her?
37.82 Does the Director accept every complaint for resolution?
37.83 What happens if a complaint does not contain enough information?
37.84 What happens if CRC does not have jurisdiction over a complaint?
37.85 Are there any other circumstances in which the Director will send
a complaint to another authority?
37.86 What must the Director do if he or she determines that a
complaint will not be accepted?
37.87 What must the Director do if he or she determines that a
complaint will be accepted?
37.88 Who may contact CRC about a complaint?
37.89 May the Director offer the parties to a complaint the option of
mediation?
Determinations
37.90 If a complaint is investigated, what must the Director do when
the investigation is completed?
37.91 What notice must the Director issue if he or she finds reasonable
cause to believe that a violation has taken place?
37.92 What notice must the Director issue if he or she finds no
reasonable cause to believe that a violation has taken place?
37.93 What happens if the Director finds that a violation has taken
place, and the recipient fails or refuses to take the
corrective action listed in the Initial Determination?
37.94 What corrective or remedial actions may be imposed where, after a
compliance review or complaint investigation, the Director
finds a violation of the nondiscrimination and equal
opportunity provisions of WIA or this part?
37.95 What procedures apply if the Director finds that a recipient has
violated the nondiscrimination and equal opportunity
provisions of WIA or this part?
37.96 What are the required elements of a written assurance?
37.97 What are the required elements of a Conciliation Agreement?
37.98 What are the circumstances under which the Director will conclude
that compliance cannot be secured by voluntary means?
37.99 If the Director concludes that compliance cannot be secured by
voluntary means, what actions must he or she take?
37.100 What information must a Final Determination contain?
37.101 Whom must the Director notify of a finding of noncompliance?
Breaches of Conciliation Agreements
37.102 What happens if a grant applicant or recipient breaches a
Conciliation Agreement?
37.103 Whom must the Director notify about a breach of a Conciliation
Agreement?
37.104 What information must a Notification of Breach of Conciliation
Agreement contain?
37.105 Whom must the Director notify if enforcement action under a
Notification of Breach of Conciliation Agreement is commenced?
Subpart E--Federal Procedures For Effecting Compliance
37.110 What enforcement procedures does the Department follow to effect
compliance with the nondiscrimination and equal opportunity
provisions of WIA and this part?
37.111 What hearing procedures does the Department follow?
37.112 What procedures for initial and final decisions does the
Department follow?
37.113 What procedure does the Department follow to suspend, terminate,
withhold, deny or discontinue WIA Title I financial
assistance?
37.114 What procedure does the Department follow to distribute WIA
Title I financial assistance to an alternate recipient?
37.115 What procedures does the Department follow for post-termination
proceedings?
Authority: Sections 134(b), 136(d)(2)(F), 136(e), 172(a), 183(c),
185(c)(2), 185(d)(1)(E), 186, 187 and 188 of the Workforce Investment
Act
[[Page 384]]
of 1998, 29 U.S.C. 2801 et seq.; Title VI of the Civil Rights Act of
1964, as amended, 42 U.S.C. 2000d, et seq.; Section 504 of the
Rehabilitation Act of 1973, as amended, 29 U.S.C. 794; the Age
Discrimination Act of 1975, as amended, 42 U.S.C. 6101; and Title IX of
the Education Amendments of 1972, as amended, 20 U.S.C. 1681.
Source: 64 FR 61715, Nov. 12, 1999, unless otherwise noted.
Subpart A--General Provisions
Sec. 37.1 What is the purpose of this part?
The purpose of this part is to implement the nondiscrimination and
equal opportunity provisions of the Workforce Investment Act of 1998
(WIA), which are contained in section 188 of WIA. Section 188 prohibits
discrimination on the grounds of race, color, religion, sex, national
origin, age, disability, political affiliation or belief, and for
beneficiaries only, citizenship or participation in a WIA Title I-
financially assisted program or activity. This part clarifies the
application of the nondiscrimination and equal opportunity provisions of
WIA and provides uniform procedures for implementing them.
Sec. 37.2 To whom does this part apply, and what is the scope of this
part?
(a) This part applies to:
(1) Any recipient, as defined in Sec. 37.4;
(2) Programs and activities that are part of the One-Stop delivery
system and that are operated by One-Stop partners listed in section
121(b) of WIA, to the extent that the programs and activities are being
conducted as part of the One-Stop delivery system; and
(3) The employment practices of a recipient and/or One-Stop partner,
as provided in Sec. 37.10.
(b) Limitation of Application. This part does not apply to:
(1) Programs or activities that are financially assisted by the
Department exclusively under laws other than Title I of WIA, and that
are not part of the One-Stop delivery system (including programs or
activities implemented under, authorized by, and/or financially assisted
by the Department under, JTPA);
(2) Contracts of insurance or guaranty;
(3) The ultimate beneficiary to this program of Federal financial
assistance;
(4) Federal procurement contracts, with the exception of contracts
to operate or provide services to Job Corps Centers; and
(5) Federally-operated Job Corps Centers. The operating Department
is responsible for enforcing the nondiscrimination and equal opportunity
laws to which such Centers are subject.
Sec. 37.3 How does this part affect a recipient's other obligations?
(a) A recipient's compliance with this part will satisfy any
obligation of the recipient to comply with 29 CFR part 31, the
Department of Labor's regulations implementing Title VI of the Civil
Rights Act of 1964, as amended (Title VI), and with Subparts A, D and E
of 29 CFR part 32, the Department's regulations implementing Section 504
of the Rehabilitation Act of 1973, as amended (Section 504).
(b) 29 CFR part 32, Subparts B and C and Appendix A, the
Department's regulations which implement the requirements of Section 504
pertaining to employment practices and employment-related training,
program accessibility, and reasonable accommodation, are hereby
incorporated into this part by reference. Therefore, recipients must
comply with the requirements set forth in those regulatory sections as
well as the requirements listed in this part.
(c) Recipients that are also public entities or public
accommodations, as defined by Titles II and III of the Americans with
Disabilities Act of 1990 (ADA), should be aware of obligations imposed
by those titles.
(d) Similarly, recipients that are also employers, employment
agencies, or other entities covered by Title I of the ADA should be
aware of obligations imposed by that title.
(e) Compliance with this part does not affect, in any way, any
additional obligation that a recipient may have to comply with the
following laws and their implementing regulations:
(1) Executive Order 11246, as amended;
(2) Sections 503 and 504 of the Rehabilitation Act of 1973, as
amended (29 U.S.C. 793 and 794);
[[Page 385]]
(3) The affirmative action provisions of the Vietnam Era Veterans'
Readjustment Assistance Act of 1974, as amended (38 U.S.C. 4212);
(4) The Equal Pay Act of 1963, as amended (29 U.S.C. 206d);
(5) Titles VI and VII of the Civil Rights Act of 1964, as amended
(42 U.S.C. 2000d et seq. and 2000e et seq.);
(6) The Age Discrimination Act of 1975, as amended (42 U.S.C. 6101);
(7) The Age Discrimination in Employment Act of 1967, as amended (29
U.S.C. 621);
(8) Title IX of the Education Amendments of 1972, as amended (Title
IX) (20 U.S.C. 1681);
(9) The Americans with Disabilities Act of 1990, as amended (42
U.S.C. 12101 et seq.); and
(10) The anti-discrimination provision of the Immigration and
Nationality Act, as amended (8 U.S.C. 1324b).
(f) This rule does not preempt consistent State and local
requirements.
Sec. 37.4 What definitions apply to this part?
As used in this part, the term:
Administrative Law Judge means a person appointed as provided in 5
U.S.C. 3105 and 5 CFR 930.203, and qualified under 5 U.S.C. 557, to
preside at hearings held under the nondiscrimination and equal
opportunity provisions of WIA and this part.
Aid, benefits, services, or training means WIA Title I--financially
assisted services, financial or other aid, or benefits provided by or
through a recipient or its employees, or by others through contract or
other arrangements with the recipient. ``Aid, benefits, services, or
training'' includes, but is not limited to:
(1) Core and intensive services;
(2) Education or training;
(3) Health, welfare, housing, social service, rehabilitation, or
other supportive services;
(4) Work opportunities; and
(5) Cash, loans, or other financial assistance to individuals.
As used in this part, the term includes any aid, benefits, services,
or training provided in or through a facility that has been constructed,
expanded, altered, leased, rented, or otherwise obtained, in whole or in
part, with Federal financial assistance under Title I of WIA.
Applicant means an individual who is interested in being considered
for WIA Title I--financially assisted aid, benefits, services, or
training by a recipient, and who has signified that interest by
submitting personal information in response to a request by the
recipient. See also the definitions of ``application for benefits,''
``eligible applicant/registrant,'' ``participant,'' ``participation,''
and ``recipient'' in this section.
Applicant for employment means a person or persons who make(s)
application for employment with a recipient of Federal financial
assistance under WIA Title I.
Application for assistance means the process by which required
documentation is provided to the Governor, recipient, or Department
before and as a condition of receiving WIA Title I financial assistance
(including both new and continuing assistance).
Application for benefits means the process by which information,
including but not limited to a completed application form, is provided
by applicants or eligible applicants before and as a condition of
receiving WIA Title I--financially assisted aid, benefits, services, or
training from a recipient.
Assistant Attorney General means the Assistant Attorney General,
Civil Rights Division, United States Department of Justice.
Assistant Secretary means the Assistant Secretary for Administration
and Management, United States Department of Labor.
Auxiliary aids or services includes--
(1) Qualified interpreters, notetakers, transcription services,
written materials, telephone handset amplifiers, assistive listening
systems, telephones compatible with hearing aids, closed caption
decoders, open and closed captioning, telecommunications devices for
deaf persons (TDDs/TTYs), videotext displays, or other effective means
of making aurally delivered materials available to individuals with
hearing impairments;
(2) Qualified readers, taped texts, audio recordings, brailled
materials, large print materials, or other effective means of making
visually delivered
[[Page 386]]
materials available to individuals with visual impairments;
(3) Acquisition or modification of equipment or devices; and
(4) Other similar services and actions.
Beneficiary means the individual or individuals intended by Congress
to receive aid, benefits, services, or training from a recipient.
Citizenship See ``Discrimination on the ground of citizenship'' in
this section.
CRC means the Civil Rights Center, Office of the Assistant Secretary
for Administration and Management, U.S. Department of Labor.
Department means the U.S. Department of Labor (DOL), including its
agencies and organizational units.
Departmental grantmaking agency means a grantmaking agency within
the U.S. Department of Labor.
Director means the Director, Civil Rights Center (CRC), Office of
the Assistant Secretary for Administration and Management, U.S.
Department of Labor, or a designee authorized to act for the Director.
Disability means, with respect to an individual, a physical or
mental impairment that substantially limits one or more of the major
life activities of such individual; a record of such an impairment; or
being regarded as having such an impairment.
(1)(i) The phrase physical or mental impairment means--
(A) Any physiological disorder or condition, cosmetic disfigurement,
or anatomical loss affecting one or more of the following body systems:
neurological, musculoskeletal, special sense organs, respiratory
(including speech organs), cardiovascular, reproductive, digestive,
genitourinary, hemic and lymphatic, skin, and endocrine;
(B) Any mental or psychological disorder such as mental retardation,
organic brain syndrome, emotional or mental illness, and specific
learning disabilities.
(ii) The phrase physical or mental impairment includes, but is not
limited to, such contagious and noncontagious diseases and conditions as
orthopedic, visual, speech and hearing impairments, cerebral palsy,
epilepsy, muscular dystrophy, multiple sclerosis, cancer, heart disease,
diabetes, mental retardation, emotional illness, specific learning
disabilities, HIV disease (whether symptomatic or asymptomatic),
tuberculosis, drug addiction, and alcoholism. The phrase ``physical or
mental impairment'' does not include homosexuality or bisexuality.
(2) The phrase major life activities means functions such as caring
for one's self, performing manual tasks, walking, seeing, hearing,
speaking, breathing, learning, and working.
(3) The phrase has a record of such an impairment means has a
history of, or has been misclassified as having, a mental or physical
impairment that substantially limits one or more major life activities.
(4) The phrase is regarded as having an impairment means--
(i) Has a physical or mental impairment that does not substantially
limit major life activities but that is treated by the recipient as
being such a limitation;
(ii) Has a physical or mental impairment that substantially limits
major life activities only as a result of the attitudes of others toward
such impairment; or
(iii) Has none of the impairments defined in paragraph (1) of this
definition but is treated by the recipient as having such an impairment.
Discrimination on the ground of citizenship means a denial of
participation in programs or activities financially assisted in whole or
in part under Title I of WIA to individuals on the basis of their status
as citizens or nationals of the United States, lawfully admitted
permanent resident aliens, refugees, asylees, and parolees, or other
immigrants authorized by the Attorney General to work in the United
States.
Eligible applicant/registrant means an individual who has been
determined eligible to participate in one or more WIA Title I--
financially assisted programs or activities.
Employment practices means a recipient's practices related to
employment, including but not limited to:
(1) Recruitment or recruitment advertising;
(2) Selection, placement, layoff or termination of employees;
[[Page 387]]
(3) Upgrading, promotion, demotion or transfer of employees;
(4) Training, including employment-related training;
(5) Participation in upward mobility programs;
(6) Deciding rates of pay or other forms of compensation;
(7) Use of facilities; or
(8) Deciding other terms, conditions, benefits and/or privileges of
employment.
Employment-related training means training that allows or enables an
individual to obtain employment.
Entity means any person, corporation, partnership, joint venture,
sole proprietorship, unincorporated association, consortium, Indian
tribe or tribal organization, Native Hawaiian organization, and/or
entity authorized by State or local law; any State or local government;
and/or any agency, instrumentality or subdivision of such a government.
Facility means all or any portion of buildings, structures, sites,
complexes, equipment, roads, walks, passageways, parking lots, rolling
stock or other conveyances, or other real or personal property or
interest in such property, including the site where the building,
property, structure, or equipment is located. The phrase ``real or
personal property'' in the preceding sentence includes indoor constructs
that may or may not be permanently attached to a building or structure.
Such constructs include, but are not limited to, office cubicles,
computer kiosks, and similar constructs.
Federal grantmaking agency means a Federal agency that provides
financial assistance under any Federal statute.
Financial assistance means any of the following:
(1) Any grant, subgrant, loan, or advance of funds, including funds
extended to any entity for payment to or on behalf of participants
admitted to that entity for training, or extended directly to such
participants for payment to that entity;
(2) Provision of the services of grantmaking agency personnel, or of
other personnel at the grantmaking agency's expense;
(3) A grant or donation of real or personal property or any interest
in or use of such property, including:
(a) Transfers or leases of property for less than fair market value
or for reduced consideration;
(b) Proceeds from a subsequent sale, transfer, or lease of such
property, if the grantmaking agency's share of the fair market value of
the property is not returned to the grantmaking agency; and
(c) The sale, lease, or license of, and/or the permission to use
(other than on a casual or transient basis), such property or any
interest in such property, either:
(i) Without consideration,
(ii) At a nominal consideration, or
(iii) At a consideration that is reduced or waived either for the
purpose of assisting the recipient, or in recognition of the public
interest to be served by such sale or lease to or use by the recipient;
(4) Waiver of charges that would normally be made for the furnishing
of services by the grantmaking agency; and
(5) Any other agreement, arrangement, contract or subcontract (other
than a procurement contract or a contract of insurance or guaranty), or
other instrument that has as one of its purposes the provision of
assistance or benefits under the statute or policy that authorizes
assistance by the grantmaking agency.
Financial assistance under Title I of WIA means any of the
following, when authorized or extended under WIA Title I:
(1) Any grant, subgrant, loan, or advance of Federal funds,
including funds extended to any entity for payment to or on behalf of
participants admitted to that entity for training, or extended directly
to such participants for payment to that entity;
(2) Provision of the services of Federal personnel, or of other
personnel at Federal expense;
(3) A grant or donation of Federal real or personal property or any
interest in or use of such property, including:
(a) Transfers or leases of property for less than fair market value
or for reduced consideration;
[[Page 388]]
(b) Proceeds from a subsequent sale, transfer, or lease of such
property, if the Federal share of the fair market value of the property
is not returned to the Federal Government; and
(c) The sale, lease, or license of, and/or the permission to use
(other than on a casual or transient basis), such property or any
interest in such property, either:
(i) Without consideration,
(ii) At a nominal consideration, or
(iii) At a consideration that is reduced or waived either for the
purpose of assisting the recipient, or in recognition of the public
interest to be served by such sale or lease to or use by the recipient;
(4) Waiver of charges that would normally be made for the furnishing
of Government services; and
(5) Any other agreement, arrangement, contract or subcontract (other
than a Federal procurement contract or a contract of insurance or
guaranty), or other instrument that has as one of its purposes the
provision of assistance or benefits under WIA Title I.
Fundamental alteration means:
(1) A change in the essential nature of a program or activity as
defined in this part, including but not limited to an aid, service,
benefit, or training; or
(2) A cost that a recipient can demonstrate would result in an undue
burden. Factors to be considered in making the determination whether the
cost of a modification would result in such a burden include:
(a) The nature and net cost of the modification needed, taking into
consideration the availability of tax credits and deductions, and/or
outside financial assistance, for the modification;
(b) The overall financial resources of the facility or facilities
involved in the provision of the modification, including:
(i) The number of persons aided, benefited, served, or trained by,
or employed at, the facility or facilities; and
(ii) The effect the modification would have on the expenses and
resources of the facility or facilities;
(c) The overall financial resources of the recipient, including:
(i) The overall size of the recipient;
(ii) The number of persons aided, benefited, served, trained, or
employed by the recipient; and
(iii) The number, type and location of the recipient's facilities;
(d) The type of operation or operations of the recipient, including:
(i) The geographic separateness and administrative or fiscal
relationship of the facility or facilities in question to the recipient;
and
(ii) Where the modification sought is employment-related, the
composition, structure and functions of the recipient's workforce; and
(e) The impact of the modification upon the operation of the
facility or facilities, including:
(i) The impact on the ability of other participants to receive aid,
benefits, services, or training, or of other employees to perform their
duties; and
(ii) The impact on the facility's ability to carry out its mission.
Governor means the chief elected official of any State or his or her
designee.
Grant applicant means an entity that submits the required
documentation to the Governor, recipient, or Department, before and as a
condition of receiving financial assistance under Title I of WIA.
Grantmaking agency means an entity that provides Federal financial
assistance.
Guideline means written informational material supplementing an
agency's regulations and provided to grant applicants and recipients to
provide program-specific interpretations of their responsibilities under
the regulations.
Illegal use of drugs means the use of drugs, the possession or
distribution of which is unlawful under the Controlled Substances Act,
as amended (21 U.S.C. 812). ``Illegal use of drugs'' does not include
the use of a drug taken under supervision of a licensed health care
professional, or other uses authorized by the Controlled Substances Act
or other provisions of Federal law.
Individual with a disability means a person who has a disability, as
defined in this section.
(1) The term ``individual with a disability'' does not include an
individual on the basis of:
[[Page 389]]
(i) Transvestism, transsexualism, pedophilia, exhibitionism,
voyeurism, gender identity disorders not resulting from physical
impairments, or other sexual behavior disorders;
(ii) Compulsive gambling, kleptomania, or pyromania; or
(iii) Psychoactive substance use disorders resulting from current
illegal use of drugs.
(2) The term ``individual with a disability'' also does not include
an individual who is currently engaging in the illegal use of drugs,
when a recipient acts on the basis of such use. This limitation does not
exclude as an individual with a disability an individual who:
(i) Has successfully completed a supervised drug rehabilitation
program and is no longer engaging in the illegal use of drugs, or has
otherwise been rehabilitated successfully and is no longer engaging in
such use;
(ii) Is participating in a supervised rehabilitation program and is
no longer engaging in such use; or
(iii) Is erroneously regarded as engaging in such use, but is not
engaging in such use, except that it is not a violation of the
nondiscrimination and equal opportunity provisions of WIA or this part
for a recipient to adopt or administer reasonable policies or
procedures, including but not limited to drug testing, designed to
ensure that an individual described in paragraph (1)(i) or (1)(ii) of
this definition is no longer engaging in the illegal use of drugs.
(2) With regard to employment, the term ``individual with a
disability'' does not include any individual who:
(i) Is an alcoholic:
(A) Whose current use of alcohol prevents such individual from
performing the duties of the job in question, or
(B) Whose employment, by reason of such current alcohol abuse, would
constitute a direct threat to property or the safety of others; or
(ii) Has a currently contagious disease or infection, if:
(A) That disease or infection prevents him or her from performing
the duties of the job in question, or
(B) His or her employment, because of that disease or infection,
would constitute a direct threat to the health and safety of others.
Labor market area means an economically integrated geographic area
within which individuals can reside and find employment within a
reasonable distance or can readily change employment without changing
their place of residence. Such an area must be identified in accordance
with either criteria used by the Bureau of Labor Statistics of the
Department of Labor in defining such areas, or similar criteria
established by a Governor.
LWIA (Local Workforce Investment Area) grant recipient means the
entity that receives WIA Title I financial assistance for a Local
Workforce Investment Area directly from the Governor and disburses those
funds for workforce investment activities.
Methods of Administration means the written document and supporting
documentation developed under Sec. 37.54.
National Programs means:
(1) Job Corps; and
(2) Programs receiving Federal funds under Title I, Subtitle D of
WIA directly from the Department. Such programs include, but are not
limited to, the Migrant and Seasonal Workers Programs, Native American
Programs, and Veterans' Workforce Investment programs.
Noncompliance means a failure of a grant applicant or recipient to
comply with any of the applicable requirements of the nondiscrimination
and equal opportunity provisions of WIA or this part.
On-the-Job Training (OJT) means training by an employer that is
provided to a paid participant while the participant is engaged in
productive work that:
(1) Provides knowledge or skills essential to the full and adequate
performance of the job;
(2) Provides reimbursement to the employer of up to 50 percent of
the wage rate of the participant, for the extraordinary costs of
providing the training and additional supervision related to the
training; and
(3) Is limited in duration as appropriate to the occupation for
which the participant is being trained, taking into account the content
of the training, the prior work experience of the
[[Page 390]]
participant, and the service strategy of the participant, as
appropriate.
Participant means an individual who has been determined to be
eligible to participate in, and who is receiving aid, benefits, services
or training under, a program or activity funded in whole or in part
under Title I of WIA. ``Participant'' includes, but is not limited to,
applicants receiving any service(s) under state Employment Service
programs, and claimants receiving any service(s) under state
Unemployment Insurance programs.
Participation is considered to commence on the first day, following
determination of eligibility, on which the participant began receiving
subsidized aid, benefits, services, or training provided under Title I
of WIA.
Parties to a hearing means the Department and the grant
applicant(s), recipient(s), or Governor.
Population eligible to be served means the total population of
adults and eligible youth who reside within the labor market area that
is served by a particular recipient, and who are eligible to seek WIA
Title I-financially assisted aid, benefits, services or training from
that recipient. See the definition of ``labor market area'' in this
section.
Program or activity: See ``WIA Title I-financially assisted program
or activity'' in this section.
Prohibited ground means any basis upon which it is illegal to
discriminate under the nondiscrimination and equal opportunity
provisions of WIA or this part, i.e., race, color, religion, sex,
national origin, age, disability, political affiliation or belief, and,
for beneficiaries only, citizenship or participation in a WIA Title I-
financially assisted program or activity.
Public entity means:
(1) Any State or local government; and
(2) Any department, agency, special purpose district, workforce
investment board, or other instrumentality of a State or States or local
government.
Qualified individual with a disability means:
(1) With respect to employment, an individual with a disability who,
with or without reasonable accommodation, is capable of performing the
essential functions of the job in question;
(2) With respect to aid, benefits, services, or training, an
individual with a disability who, with or without reasonable
accommodation and/or reasonable modification, meets the essential
eligibility requirements for the receipt of such aid, benefits,
services, or training.
Qualified interpreter means an interpreter who is able to interpret
effectively, accurately, and impartially, either for individuals with
disabilities or for individuals with limited English skills. The
interpreter must be able to interpret both receptively and expressively,
using any necessary specialized vocabulary.
Reasonable accommodation. (1) The term ``reasonable accommodation''
means:
(i) Modifications or adjustments to an application/registration
process that enables a qualified applicant/registrant with a disability
to be considered for the aid, benefits, services, training, or
employment that the qualified applicant/registrant desires; or
(ii) Modifications or adjustments that enable a qualified individual
with a disability to perform the essential functions of a job, or to
receive aid, benefits, services, or training equal to that provided to
qualified individuals without disabilities. These modifications or
adjustments may be made to:
(A) The environment where work is performed or aid, benefits,
services, or training are given; or
(B) The customary manner in which, or circumstances under which, a
job is performed or aid, benefits, services, or training are given; or
(iii) Modifications or adjustments that enable a qualified
individual with a disability to enjoy the same benefits and privileges
of the aid, benefits, services, training, or employment as are enjoyed
by other similarly situated individuals without disabilities.
(2) Reasonable accommodation includes, but is not limited to:
(i) Making existing facilities used by applicants, registrants,
eligible applicants/registrants, participants, applicants for
employment, and employees readily accessible to and usable by
individuals with disabilities; and
[[Page 391]]
(ii) Restructuring of a job or a service, or of the way in which
aid, benefits, or training is/are provided; part-time or modified work
or training schedules; acquisition or modification of equipment or
devices; appropriate adjustment or modifications of examinations,
training materials, or policies; the provision of readers or
interpreters; and other similar accommodations for individuals with
disabilities.
(3) To determine the appropriate reasonable accommodation, it may be
necessary for the recipient to initiate an informal, interactive process
with the qualified individual with a disability in need of the
accommodation. This process should identify the precise limitations
resulting from the disability and potential reasonable accommodations
that could overcome those limitations.
Recipient means any entity to which financial assistance under WIA
Title I is extended, either directly from the Department or through the
Governor or another recipient (including any successor, assignee, or
transferee of a recipient), but excluding the ultimate beneficiaries of
the WIA Title I-funded program or activity. In instances in which a
Governor operates a program or activity, either directly or through a
State agency, using discretionary funds apportioned to him or her under
WIA Title I (rather than disbursing the funds to another recipient), the
Governor is also a recipient. ``Recipient'' includes, but is not limited
to:
(1) State-level agencies that administer, or are financed in whole
or in part with, WIA Title I funds;
(2) State Employment Security Agencies;
(3) State and local Workforce Investment Boards;
(4) LWIA grant recipients;
(5) One-Stop operators;
(6) Service providers, including eligible training providers;
(7) On-the-Job Training (OJT) employers;
(8) Job Corps contractors and center operators, excluding the
operators of federally-operated Job Corps centers;
(9) Job Corps national training contractors;
(10) Outreach and admissions agencies, including Job Corps
contractors that perform these functions;
(11) Placement agencies, including Job Corps contractors that
perform these functions; and
(12) Other National Program recipients.
In addition, for purposes of this part, One-Stop partners, as
defined in section 121(b) of WIA, are treated as ``recipients,'' and are
subject to the nondiscrimination and equal opportunity requirements of
this part, to the extent that they participate in the One-Stop delivery
system.
Registrant means the same as ``applicant'' for purposes of this
part. See also the definitions of ``application for benefits,''
``eligible applicant/registrant,'' ``participant,'' ``participation,''
and ``recipient'' in this section.
Respondent means a grant applicant or recipient (including a
Governor) against which a complaint has been filed under the
nondiscrimination and equal opportunity provisions of WIA or this part.
Secretary means the Secretary of Labor, U.S. Department of Labor, or
his or her designee.
Sectarian activities means religious worship or ceremony, or
sectarian instruction.
Section 504 means Section 504 of the Rehabilitation Act of 1973, 29
U.S.C. 794, as amended, which forbids discrimination against qualified
individuals with disabilities in federally-financed and conducted
programs and activities.
Service provider means:
(1) Any operator of, or provider of aid, benefits, services, or
training to:
(a) Any WIA Title I--funded program or activity that receives
financial assistance from or through any State or LWIA grant recipient;
or
(b) Any participant through that participant's Individual Training
Account (ITA); or
(2) Any entity that is selected and/or certified as an eligible
provider of training services to participants.
Small recipient means a recipient who:
(a) Serves a total of fewer than 15 beneficiaries during the entire
grant year, and
(b) Employs fewer than 15 employees on any given day during the
grant year.
[[Page 392]]
Solicitor means the Solicitor of Labor, U.S. Department of Labor, or
his or her designee.
State means the individual states of the United States, the District
of Columbia, the Commonwealth of Puerto Rico, the Virgin Islands,
American Samoa, Guam, Wake Island, the Commonwealth of the Northern
Mariana Islands, the Federated States of Micronesia, the Republic of the
Marshall Islands, and Palau.
State Employment Security Agency (SESA) means the State agency that,
under the State Administrator, contains both State agencies with
responsibility for administering programs authorized under the Wagner-
Peyser Act, and unemployment insurance programs authorized under Title
III of the Social Security Act.
State Programs means programs financially assisted in whole or in
part under Title I of WIA in which either:
(1) The Governor and/or State receives and disburses the grant to or
through LWIA grant recipients; or
(2) The Governor retains the grant funds and operates the programs,
either directly or through a State agency.
``State programs'' also includes State Employment Security Agencies,
State Employment Service agencies, and/or State unemployment
compensation agencies.
Supportive services means services, such as transportation, child
care, dependent care, housing, and needs-related payments, that are
necessary to enable an individual to participate in WIA Title I-
financially assisted programs and activities, as consistent with the
provisions of WIA.
Terminee means a participant whose participation in the program
terminates, voluntarily or involuntarily, during the applicable program
year.
Title VI means Title VI of the Civil Rights Act of 1964, 42 U.S.C.
2000d, et seq., as amended, which forbids recipients of Federal
financial assistance from discriminating on the basis of race, color, or
national origin.
Transferee means a person or entity to whom real or personal
property, or an interest in such property, is transferred.
Ultimate beneficiary See the definition of ``beneficiary'' in this
section.
Undue hardship This term has different meanings, depending upon
whether it is used with regard to reasonable accommodation of
individuals with disabilities, or with regard to religious
accommodation.
(1) Reasonable accommodation of individuals with disabilities: (i)
In general, ``undue hardship'' means significant difficulty or expense
incurred by a recipient, when considered in light of the factors set
forth in paragraph (ii).
(ii) Factors to be considered in determining whether an
accommodation would impose an undue hardship on a recipient include:
(A) The nature and net cost of the accommodation needed, taking into
consideration the availability of tax credits and deductions, and/or
outside funding, for the accommodation;
(B) The overall financial resources of the facility or facilities
involved in the provision of the reasonable accommodation, including:
(1) The number of persons aided, benefited, served, or trained by,
or employed at, the facility or facilities, and
(2) The effect the accommodation would have on the expenses and
resources of the facility or facilities;
(C) The overall financial resources of the recipient, including:
(1) The overall size of the recipient,
(2) The number of persons aided, benefited, served, trained, or
employed by the recipient, and
(3) The number, type and location of the recipient's facilities;
(D) The type of operation or operations of the recipient, including:
(1) The geographic separateness and administrative or fiscal
relationship of the facility or facilities in question to the recipient,
and
(2) Where the individual is seeking an employment-related
accommodation, the composition, structure and functions of the
recipient's workforce; and
(E) The impact of the accommodation upon the operation of the
facility or facilities, including:
(1) The impact on the ability of other participants to receive aid,
benefits, services, or training, or of other employees to perform their
duties, and
[[Page 393]]
(2) The impact on the facility's ability to carry out its mission.
(2) Religious accommodation For purposes of religious accommodation
only, ``undue hardship'' means any additional, unusual costs, other than
de minimis costs, that a particular accommodation would impose upon a
recipient. See Trans World Airlines, Inc. v. Hardison, 432 U.S. 63, 81,
84 (1977).
WIA means the Workforce Investment Act of 1998, Pub. L. 105-220.
WIA Title I financial assistance See the definition of ``Federal
financial assistance under Title I of WIA'' in this section.
WIA Title I-funded program or activity means:
(1) A program or activity, operated by a recipient and funded, in
whole or in part, under Title I of WIA, that provides either:
(i) Any aid, benefits, services, or training to individuals; or
(ii) Facilities for furnishing any aid, benefits, services, or
training to individuals;
(2) Aid, benefits, services, or training provided in facilities that
are being or were constructed with the aid of Federal financial
assistance under WIA Title I; or
(3) Aid, benefits, services, or training provided with the aid of
any non-WIA Title I funds, property, or other resources that are
required to be expended or made available in order for the program to
meet matching requirements or other conditions which must be met in
order to receive the WIA Title I financial assistance.
See the definition of ``aid, benefits, services, or training'' in
this section.
Sec. 37.5 What forms of discrimination are prohibited by this part?
No individual in the United States may, on the ground of race,
color, religion, sex, national origin, age, disability, political
affiliation or belief, and for beneficiaries only, citizenship or
participation in any WIA Title I--financially assisted program or
activity, be excluded from participation in, denied the benefits of,
subjected to discrimination under, or denied employment in the
administration of or in connection with any WIA Title I--funded program
or activity.
Sec. 37.6 What specific discriminatory actions, based on prohibited
grounds other than disability, are prohibited by this part?
(a) For the purposes of this section, ``prohibited ground'' means
race, color, religion, sex, national origin, age, political affiliation
or belief, and for beneficiaries only, citizenship or participation in
any WIA Title I--financially assisted program or activity.
(b) A recipient must not, directly or through contractual,
licensing, or other arrangements, on a prohibited ground:
(1) Deny an individual any aid, benefits, services, or training
provided under a WIA Title I--funded program or activity;
(2) Provide to an individual any aid, benefits, services, or
training that is different, or is provided in a different manner, from
that provided to others under a WIA Title I--funded program or activity;
(3) Subject an individual to segregation or separate treatment in
any matter related to his or her receipt of any aid, benefits, services,
or training under a WIA Title I--funded program or activity;
(4) Restrict an individual in any way in the enjoyment of any
advantage or privilege enjoyed by others receiving any aid, benefits,
services, or training under a WIA Title I--funded program or activity;
(5) Treat an individual differently from others in determining
whether he or she satisfies any admission, enrollment, eligibility,
membership, or other requirement or condition for any aid, benefits,
services, or training provided under a WIA Title I--funded program or
activity;
(6) Deny or limit an individual with respect to any opportunity to
participate in a WIA Title I--funded program or activity, or afford him
or her an opportunity to do so that is different from the opportunity
afforded others under a WIA Title I--funded program or activity;
(7) Deny an individual the opportunity to participate as a member of
a planning or advisory body that is an integral part of the WIA Title
I--funded program or activity; or
[[Page 394]]
(8) Otherwise limit on a prohibited ground an individual in
enjoyment of any right, privilege, advantage, or opportunity enjoyed by
others receiving any WIA Title I--financially assisted aid, benefits,
services, or training.
(c) A recipient must not, directly or through contractual,
licensing, or other arrangements:
(1) Aid or perpetuate discrimination by providing significant
assistance to an agency, organization, or person that discriminates on a
prohibited ground in providing any aid, benefits, services, or training
to registrants, applicants or participants in a WIA Title I--funded
program or activity; or
(2) Refuse to accommodate an individual's religious practices or
beliefs, unless to do so would result in undue hardship, as defined in
section 37.4.
(d) (1) In making any of the determinations listed in paragraph
(d)(2) of this section, either directly or through contractual,
licensing, or other arrangements, a recipient must not use standards,
procedures, criteria, or administrative methods that have any of the
following purposes or effects:
(i) Subjecting individuals to discrimination on a prohibited ground;
or
(ii) Defeating or substantially impairing, on a prohibited ground,
accomplishment of the objectives of either:
(A) The WIA Title I--funded program or activity; or
(B) the nondiscrimination and equal opportunity provisions of WIA or
this part.
(2) The determinations to which this paragraph applies include, but
are not limited to:
(i) The types of aid, benefits, services, training, or facilities
that will be provided under any WIA Title I--funded program or activity;
(ii) The class of individuals to whom such aid, benefits, services,
training, or facilities will be provided; or
(iii) The situations in which such aid, benefits, services,
training, or facilities will be provided.
(3) Paragraph (d) of this section applies to the administration of
WIA Title I--funded programs or activities providing aid, benefits,
services, training, or facilities in any manner, including, but not
limited to:
(i) Outreach and recruitment;
(ii) Registration;
(iii) Counseling and guidance;
(iv) Testing;
(v) Selection, placement, appointment, and referral;
(vi) Training; and
(vii) Promotion and retention.
(4) A recipient must not take any of the prohibited actions listed
in paragraph (d) of this section either directly or through contractual,
licensing, or other arrangements.
(e) In determining the site or location of facilities, a grant
applicant or recipient must not make selections that have any of the
following purposes or effects:
(1) On a prohibited ground:
(i) Excluding individuals from a WIA Title I--financially assisted
program or activity;
(ii) Denying them the benefits of such a program or activity; or
(iii) Subjecting them to discrimination; or
(2) Defeating or substantially impairing the accomplishment of the
objectives of either:
(i) The WIA Title I--financially assisted program or activity; or
(ii) The nondiscrimination and equal opportunity provisions of WIA
or this part.
(f) (1) A recipient must not permit participants to be employed or
trained in sectarian activities.
(2) This paragraph applies to any facility that is, or will be,
primarily used or inherently devoted either:
(A) For sectarian instruction; or
(B) As a place of worship,
(ii) A recipient must not permit participants to be employed or
trained in any way to:
(A) Construct any part of such a facility,
(B) Operate any part of such a facility, or
(C) Maintain any part of that facility.
(3) If a facility is not primarily or inherently devoted to
sectarian instruction or religious worship, a recipient may permit the
use of WIA Title I funds to employ participants to maintain the
facility, if the organization that operates the facility is part of a
program or activity that provides services to participants.
[[Page 395]]
(g) The exclusion of an individual from programs or activities
limited by Federal statute or Executive Order to a certain class or
classes of individuals of which the individual in question is not a
member is not prohibited by this part.
Sec. 37.7 What specific discriminatory actions based on disability are
prohibited by this part?
(a) In providing any aid, benefits, services, or training under a
WIA Title I--financially assisted program or activity, a recipient must
not, directly or through contractual, licensing, or other arrangements,
on the ground of disability:
(1) Deny a qualified individual with a disability the opportunity to
participate in or benefit from the aid, benefits, services, or training;
(2) Afford a qualified individual with a disability an opportunity
to participate in or benefit from the aid, benefits, services, or
training that is not equal to that afforded others;
(3) Provide a qualified individual with a disability with an aid,
benefit, service or training that is not as effective in affording equal
opportunity to obtain the same result, to gain the same benefit, or to
reach the same level of achievement as that provided to others;
(4) Provide different, segregated, or separate aid, benefits,
services, or training to individuals with disabilities, or to any class
of individuals with disabilities, unless such action is necessary to
provide qualified individuals with disabilities with aid, benefits,
services or training that are as effective as those provided to others;
(5) Deny a qualified individual with a disability the opportunity to
participate as a member of planning or advisory boards; or
(6) Otherwise limit a qualified individual with a disability in
enjoyment of any right, privilege, advantage, or opportunity enjoyed by
others receiving any aid, benefit, service or training.
(b) A recipient must not, directly or through contractual,
licensing, or other arrangements, aid or perpetuate discrimination
against qualified individuals with disabilities by providing significant
assistance to an agency, organization, or person that discriminates on
the basis of disability in providing any aid, benefits, services or
training to registrants, applicants, or participants.
(c) A recipient must not deny a qualified individual with a
disability the opportunity to participate in WIA Title I--financially
assisted programs or activities despite the existence of permissibly
separate or different programs or activities.
(d) A recipient must administer WIA Title I--financially assisted
programs and activities in the most integrated setting appropriate to
the needs of qualified individuals with disabilities.
(e) A recipient must not, directly or through contractual,
licensing, or other arrangements, use standards, procedures, criteria,
or administrative methods:
(1) That have the purpose or effect of subjecting qualified
individuals with disabilities to discrimination on the ground of
disability;
(2) That have the purpose or effect of defeating or substantially
impairing accomplishment of the objectives of the WIA Title I--
financially assisted program or activity with respect to individuals
with disabilities; or
(3) That perpetuate the discrimination of another entity if both
entities are subject to common administrative control or are agencies of
the same state.
(f) In determining the site or location of facilities, a grant
applicant or recipient must not make selections that have any of the
following purposes or effects:
(1) On the basis of disability:
(i) Excluding qualified individuals from a WIA Title I-financially
assisted program or activity;
(ii) Denying them the benefits of such a program or activity; or
(iii) Subjecting them to discrimination; or
(2) Defeating or substantially impairing the accomplishment of the
disability-related objectives of either:
(i) The WIA Title I-financially assisted program or activity; or
(ii) The nondiscrimination and equal opportunity provisions of WIA
or this part.
[[Page 396]]
(g) A recipient, in the selection of contractors, must not use
criteria that subject qualified individuals with disabilities to
discrimination on the basis of disability.
(h) A recipient must not administer a licensing or certification
program in a manner that subjects qualified individuals with
disabilities to discrimination on the basis of disability, nor may a
recipient establish requirements for the programs or activities of
licensees or certified entities that subject qualified individuals with
disabilities to discrimination on the basis of disability. The programs
or activities of entities that are licensed or certified by a recipient
are not, themselves, covered by this part.
(i) A recipient must not impose or apply eligibility criteria that
screen out or tend to screen out an individual with a disability or any
class of individuals with disabilities from fully and equally enjoying
any aid, benefit, service, training, program, or activity, unless such
criteria can be shown to be necessary for the provision of the aid,
benefit, service, training, program, or activity being offered.
(j) Nothing in this part prohibits a recipient from providing aid,
benefits, services, training, or advantages to individuals with
disabilities, or to a particular class of individuals with disabilities,
beyond those required by this part.
(k) A recipient must not place a surcharge on a particular
individual with a disability, or any group of individuals with
disabilities, to cover the costs of measures, such as the provision of
auxiliary aids or program accessibility, that are required to provide
that individual or group with the nondiscriminatory treatment required
by WIA Title I or this part.
(l) A recipient must not exclude, or otherwise deny equal aid,
benefits, services, training, programs, or activities to, an individual
or entity because of the known disability of an individual with whom the
individual or entity is known to have a relationship or association.
(m) The exclusion of an individual without a disability from the
benefits of a program limited by Federal statute or Executive Order to
individuals with disabilities, or the exclusion of a specific class of
individuals with disabilities from a program limited by Federal statute
or Executive Order to a different class of individuals with
disabilities, is not prohibited by this part.
(n) This part does not require a recipient to provide any of the
following to individuals with disabilities:
(1) Personal devices, such as wheelchairs;
(2) Individually prescribed devices, such as prescription eyeglasses
or hearing aids;
(3) Readers for personal use or study; or
(4) Services of a personal nature, including assistance in eating,
toileting, or dressing.
(o)(1) Nothing in this part requires an individual with a disability
to accept an accommodation, aid, benefit, service, training, or
opportunity provided under WIA Title I or this part that such individual
chooses not to accept.
(2) Nothing in this part authorizes the representative or guardian
of an individual with a disability to decline food, water, medical
treatment, or medical services for that individual.
Sec. 37.8 What are a recipient's responsibilities regarding reasonable
accommodation and reasonable modification for individuals with
disabilities?
(a) With regard to aid, benefits, services, training, and
employment, a recipient must provide reasonable accommodation to
qualified individuals with disabilities who are applicants, registrants,
eligible applicants/registrants, participants, employees, or applicants
for employment, unless providing the accommodation would cause undue
hardship. See the definitions of ``reasonable accommodation'' and
``undue hardship'' in Sec. 37.4 of this part.
(1) In those circumstances where a recipient believes that the
proposed accommodation would cause undue hardship, the recipient has the
burden of proving that the accommodation would result in such hardship.
(2) The recipient must make the decision that the accommodation
would cause such hardship only after considering all factors listed in
the definition of ``undue hardship'' in Sec. 37.4. The decision must be
accompanied by a written
[[Page 397]]
statement of the recipient's reasons for reaching that conclusion. The
recipient must provide a copy of the statement of reasons to the
individual or individuals who requested the accommodation.
(3) If a requested accommodation would result in undue hardship, the
recipient must take any other action that would not result in such
hardship, but would nevertheless ensure that, to the maximum extent
possible, individuals with disabilities receive the aid, benefits,
services, training, or employment provided by the recipient.
(b) A recipient must also make reasonable modifications in policies,
practices, or procedures when the modifications are necessary to avoid
discrimination on the basis of disability, unless making the
modifications would fundamentally alter the nature of the service,
program, or activity. See the definition of ``fundamental alteration''
in Sec. 37.4 of this part.
(1) In those circumstances where a recipient believes that the
proposed modification would fundamentally alter the program, activity,
or service, the recipient has the burden of proving that the
modification would result in such an alteration.
(2) The recipient must make the decision that the modification would
result in such an alteration only after considering all factors listed
in the definition of ``fundamental alteration'' in Sec. 37.4. The
decision must be accompanied by a written statement of the recipient's
reasons for reaching that conclusion. The recipient must provide a copy
of the statement of reasons to the individual or individuals who
requested the modification.
(3) If a modification would result in a fundamental alteration, the
recipient must take any other action that would not result in such an
alteration, but would nevertheless ensure that, to the maximum extent
possible, individuals with disabilities receive the aid, benefits,
services, training, or employment provided by the recipient.
Sec. 37.9 What are a recipient's responsibilities to communicate with
individuals with disabilities?
(a) Recipients must take appropriate steps to ensure that
communications with beneficiaries, registrants, applicants, eligible
applicants/registrants, participants, applicants for employment,
employees, and members of the public who are individuals with
disabilities, are as effective as communications with others.
(b) A recipient must furnish appropriate auxiliary aids or services
where necessary to afford individuals with disabilities an equal
opportunity to participate in, and enjoy the benefits of, the WIA Title
I--financially assisted program or activity. In determining what type of
auxiliary aid or service is appropriate and necessary, such recipient
must give primary consideration to the requests of the individual with a
disability.
(c) Where a recipient communicates by telephone with beneficiaries,
registrants, applicants, eligible applicants/registrants, participants,
applicants for employment, and/or employees, the recipient must use
telecommunications devices for individuals with hearing impairments
(TDDs/TTYs), or equally effective communications systems, such as
telephone relay services.
(d) A recipient must ensure that interested individuals, including
individuals with visual or hearing impairments, can obtain information
as to the existence and location of accessible services, activities, and
facilities.
(e)(1) A recipient must provide signage at a primary entrance to
each of its inaccessible facilities, directing users to a location at
which they can obtain information about accessible facilities. The
signage provided must meet the most current standards prescribed by the
General Services Administration under the Architectural Barriers Act at
41 CFR 101-19.6. Alternative standards for the signage may be adopted
when it is clearly evident that such alternative standards provide
equivalent or greater access to the information.
(2) The international symbol for accessibility must be used at each
primary entrance of an accessible facility.
(f) This section does not require a recipient to take any action
that it can demonstrate would result in a fundamental alteration in the
nature of a service, program, or activity.
[[Page 398]]
(1) In those circumstances where a recipient believes that the
proposed action would fundamentally alter the WIA Title I--financially
assisted program, activity, or service, the recipient has the burden of
proving that compliance with this section would result in such an
alteration.
(2) The decision that compliance would result in such an alteration
must be made by the recipient after considering all resources available
for use in the funding and operation of the WIA Title I--financially
assisted program, activity, or service, and must be accompanied by a
written statement of the reasons for reaching that conclusion.
(3) If an action required to comply with this section would result
in the fundamental alteration described in paragraph (f)(1) of this
section, the recipient must take any other action that would not result
in such an alteration, but would nevertheless ensure that, to the
maximum extent possible, individuals with disabilities receive the
benefits or services provided by the recipient.
Sec. 37.10 To what extent are employment practices covered by this
part?
(a) Discrimination on the ground of race, color, religion, sex,
national origin, age, disability, or political affiliation or belief is
prohibited in employment practices in the administration of, or in
connection with:
(1) Any WIA Title I-financially assisted program or activity; and
(2) Any program or activity that is part of the One-Stop delivery
system and is operated by a One-Stop partner listed in Section 121(b) of
WIA, to the extent that the program or activity is being conducted as
part of the One-Stop delivery system.
(b) Employee selection procedures. In implementing this section, a
recipient must comply with the Uniform Guidelines on Employee Selection
Procedures, 41 CFR part 60-3.
(c) Standards for employment-related investigations and reviews. In
any investigation or compliance review, the Director must consider Equal
Employment Opportunity Commission (EEOC) regulations, guidance and
appropriate case law in determining whether a recipient has engaged in
an unlawful employment practice.
(d) As provided in Sec. 37.3(b) of this part, 29 CFR part 32,
subparts B and C and Appendix A, which implement the requirements of
Section 504 pertaining to employment practices and employment-related
training, program accessibility, and reasonable accommodation, have been
incorporated into this part by reference. Therefore, recipients must
comply with the requirements set forth in those regulatory sections as
well as the requirements listed in this part.
(e) Recipients that are also employers, employment agencies, or
other entities covered by Titles I and II of the ADA should be aware of
obligations imposed by those titles. See 29 CFR part 1630 and 28 CFR
part 35.
(f) Similarly, recipients that are also employers covered by the
anti-discrimination provision of the Immigration and Nationality Act
should be aware of the obligations imposed by that provision. See 8
U.S.C. 1324b, as amended.
(g) This rule does not preempt consistent State and local
requirements.
Sec. 37.11 To what extent are intimidation and retaliation prohibited
by this part?
(a) A recipient must not discharge, intimidate, retaliate, threaten,
coerce or discriminate against any individual because the individual
has:
(1) Filed a complaint alleging a violation of Section 188 of WIA or
this part;
(2) Opposed a practice prohibited by the nondiscrimination and equal
opportunity provisions of WIA or this part;
(3) Furnished information to, or assisted or participated in any
manner in, an investigation, review, hearing, or any other activity
related to any of the following:
(i) Administration of the nondiscrimination and equal opportunity
provisions of WIA or this part;
(ii) Exercise of authority under those provisions; or
(iii) Exercise of privilege secured by those provisions; or
(4) Otherwise exercised any rights and privileges under the
nondiscrimination and equal opportunity provisions of WIA or this part.
[[Page 399]]
(b) The sanctions and penalties contained in Section 188(b) of WIA
or this part may be imposed against any recipient that engages in any
such retaliation or intimidation, or fails to take appropriate steps to
prevent such activity.
Sec. 37.12 What Department of Labor office is responsible for
administering this part?
The Civil Rights Center (CRC), in the Office of the Assistant
Secretary for Administration and Management, is responsible for
administering and enforcing the nondiscrimination and equal opportunity
provisions of WIA and this part, and for developing and issuing
policies, standards, guidance, and procedures for effecting compliance.
Sec. 37.13 Who is responsible for providing interpretations of this
part?
The Director will make any rulings under, or interpretations of, the
nondiscrimination and equal opportunity provisions of WIA or this part.
Sec. 37.14 Under what circumstances may the Secretary delegate the
responsibilities of this part?
(a) The Secretary may from time to time assign to officials of other
departments or agencies of the Government (with the consent of such
department or agency) responsibilities in connection with the
effectuation of the nondiscrimination and equal opportunity provisions
of WIA and this part (other than responsibility for final decisions
under Sec. 37.112), including the achievement of effective coordination
and maximum uniformity within the Department and within the executive
branch of the Government in the application of the nondiscrimination and
equal opportunity provisions of WIA or this part to similar programs and
similar situations.
(b) Any action taken, determination made, or requirement imposed by
an official of another department or agency acting under an assignment
of responsibility under this section has the same effect as if the
action had been taken by the Director.
Sec. 37.15 What are the Director's responsibilities to coordinate with
other civil rights agencies?
(a) Whenever a compliance review or complaint investigation under
this part reveals possible violation of one or more of the laws listed
in paragraph (b) of this section, or of any other Federal civil rights
law, that is not also a violation of the nondiscrimination and equal
opportunity provisions of WIA or this part, the Director must attempt to
notify the appropriate agency and provide it with all relevant documents
and information.
(b) This section applies to the following:
(1) Executive Order 11246, as amended;
(2) Section 503 of the Rehabilitation Act of 1973, as amended (29
U.S.C. 793);
(3) The affirmative action provisions of the Vietnam Era Veterans'
Readjustment Assistance Act of 1974, as amended (38 U.S.C. 4212);
(4) The Equal Pay Act of 1963, as amended (29 U.S.C. 206d);
(5) Title VII of the Civil Rights Act of 1964, as amended (42 U.S.C.
2000e et seq.);
(6) The Age Discrimination in Employment Act of 1967, as amended (29
U.S.C. 621);
(7) The Americans with Disabilities Act of 1990, as amended (42
U.S.C. 12101 et seq.);
(8) The anti-discrimination provision of the Immigration and
Nationality Act, as amended (8 U.S.C. 1324b); and
(9) Any other Federal civil rights law.
Sec. 37.16 What is this part's effect on a recipient's obligations
under other laws, and what limitations apply?
(a) Effect of State or local law or other requirements. The
obligation to comply with the nondiscrimination and equal opportunity
provisions of WIA or this part are not excused or reduced by any State
or local law or other requirement that, on a prohibited ground,
prohibits or limits an individual's eligibility to receive aid,
benefits, services, or training; to participate in any WIA Title I--
financially assisted program or activity; to be employed by any
recipient; or to practice any occupation or profession.
[[Page 400]]
(b) Effect of private organization rules. The obligation to comply
with the nondiscrimination and equal opportunity provisions of WIA and
this part is not excused or reduced by any rule or regulation of any
private organization, club, league or association that, on a prohibited
ground, prohibits or limits an individual's eligibility to participate
in any WIA Title I--financially assisted program or activity to which
this part applies.
(c) Effect of possible future exclusion from employment
opportunities. A recipient must not exclude any individual from, or
restrict any individual's participation in, any program or activity
based on the recipient's belief or concern that the individual will
encounter limited future employment opportunities because of his or her
race, color, religion, sex, national origin, age, disability, political
affiliation or belief, or citizenship.
Subpart B--Recordkeeping and Other Affirmative Obligations of Recipients
Assurances
Sec. 37.20 What is a grant applicant's obligation to provide a written
assurance?
(a) (1) Each application for financial assistance under Title I of
WIA, as defined in Sec. 37.4, must include the following assurance:
As a condition to the award of financial assistance from the
Department of Labor under Title I of WIA, the grant applicant assures
that it will comply fully with the nondiscrimination and equal
opportunity provisions of the following laws:
Section 188 of the Workforce Investment Act of 1998 (WIA), which
prohibits discrimination against all individuals in the United States on
the basis of race, color, religion, sex, national origin, age,
disability, political affiliation or belief, and against beneficiaries
on the basis of either citizenship/status as a lawfully admitted
immigrant authorized to work in the United States or participation in
any WIA Title I--financially assisted program or activity;
Title VI of the Civil Rights Act of 1964, as amended, which
prohibits discrimination on the bases of race, color and national
origin;
Section 504 of the Rehabilitation Act of 1973, as amended, which
prohibits discrimination against qualified individuals with
disabilities;
The Age Discrimination Act of 1975, as amended, which prohibits
discrimination on the basis of age; and
Title IX of the Education Amendments of 1972, as amended, which
prohibits discrimination on the basis of sex in educational programs.
The grant applicant also assures that it will comply with 29 CFR
part 37 and all other regulations implementing the laws listed above.
This assurance applies to the grant applicant's operation of the WIA
Title I-financially assisted program or activity, and to all agreements
the grant applicant makes to carry out the WIA Title I-financially
assisted program or activity. The grant applicant understands that the
United States has the right to seek judicial enforcement of this
assurance.
(2) The assurance is considered incorporated by operation of law in
the grant, cooperative agreement, contract or other arrangement whereby
Federal financial assistance under Title I of the WIA is made available,
whether or not it is physically incorporated in such document and
whether or not there is a written agreement between the Department and
the recipient, between the Department and the Governor, between the
Governor and the recipient, or between recipients. The assurance also
may be incorporated by reference in such grants, cooperative agreements,
contracts, or other arrangements.
(b) Continuing State programs. Each Strategic Five-Year State Plan
submitted by a State to carry out a continuing WIA Title I-financially
assisted program or activity must provide a statement that the WIA Title
I-financially assisted program or activity is (or, in the case of a new
WIA Title I-financially assisted program or activity, will be) conducted
in compliance with the nondiscrimination and equal opportunity
provisions of WIA and this part, as a condition to the approval of the
Five-Year Plan and the extension of any WIA Title I financial assistance
under the Plan. The State also must
[[Page 401]]
certify that it has developed and maintains a Methods of Administration
under Sec. 37.54.
Sec. 37.21 How long will the recipient's obligation under the assurance
last, and how broad is the obligation?
(a) Where the WIA Title I financial assistance is intended to
provide, or is in the form of, either personal property, real property,
structures on real property, or interest in any such property or
structures, the assurance will obligate the recipient, or (in the case
of a subsequent transfer) the transferee, for the longer of:
(1) The period during which the property is used either:
(i) For a purpose for which WIA Title I financial assistance is
extended; or
(ii) For another purpose involving the provision of similar services
or benefits; or
(2) The period during which either:
(i) The recipient retains ownership or possession of the property;
or
(ii) The transferee retains ownership or possession of the property
without compensating the Departmental grantmaking agency for the fair
market value of that ownership or possession.
(b) In all other cases, the assurance will obligate the recipient
for the period during which WIA Title I financial assistance is
extended.
Sec. 37.22 How must covenants be used in connection with this part?
(a) Where WIA Title I financial assistance is provided in the form
of a transfer of real property, structures, or improvements on real
property or structures, or interests in real property or structures, the
instrument effecting or recording the transfer must contain a covenant
assuring nondiscrimination and equal opportunity for the period
described in Sec. 37.21.
(b) Where no Federal transfer of real property or interest therein
from the Federal Government is involved, but real property or an
interest therein is acquired or improved under a program of WIA Title I
financial assistance, the recipient must include the covenant described
in paragraph (a) of this section in the instrument effecting or
recording any subsequent transfer of such property.
(c) When the property is obtained from the Federal Government, the
covenant described in paragraph (a) of this section also may include a
condition coupled with a right of reverter to the Department in the
event of a breach of the covenant.
Equal Opportunity Officers
Sec. 37.23 Who must designate an Equal Opportunity Officer?
Every recipient must designate an Equal Opportunity Officer (``EO
Officer''), except small recipients and service providers, as defined in
Sec. 37.4. The responsibilities of small recipients and service
providers are described in Secs. 37.27 and 37.28.
Sec. 37.24 Who is eligible to serve as an Equal Opportunity Officer?
A senior-level employee of the recipient should be appointed as the
recipient's Equal Opportunity Officer. Depending upon the size of the
recipient, the size of the recipient's WIA Title I-financially assisted
programs or activities, and the number of applicants, registrants, and
participants served by the recipient, the EO Officer may, or may not, be
assigned other duties. However, he or she must not have other
responsibilities or activities that create a conflict, or the appearance
of a conflict, with the responsibilities of an EO Officer.
Sec. 37.25 What are the responsibilities of an Equal Opportunity
Officer?
An Equal Opportunity Officer is responsible for coordinating a
recipient's obligations under this part. Those responsibilities include,
but are not limited to:
(a) Serving as the recipient's liaison with CRC;
(b) Monitoring and investigating the recipient's activities, and the
activities of the entities that receive WIA Title I funds from the
recipient, to make sure that the recipient and its subrecipients are not
violating their nondiscrimination and equal opportunity obligations
under WIA Title I and this part;
[[Page 402]]
(c) Reviewing the recipient's written policies to make sure that
those policies are nondiscriminatory;
(d) Developing and publishing the recipient's procedures for
processing discrimination complaints under Secs. 37.76 through 37.79,
and making sure that those procedures are followed;
(e) Reporting directly to the appropriate official (including, but
not limited to, the State WIA Director, Governor's WIA Liaison, Job
Corps Center Director, SESA Administrator, or LWIA grant recipient)
about equal opportunity matters;
(f) Undergoing training (at the recipient's expense) to maintain
competency, if the Director requires him or her, and/or his or her
staff, to do so; and
(g) If applicable, overseeing the development and implementation of
the recipient's Methods of Administration under Sec. 37.54.
Sec. 37.26 What are a recipient's obligations relating to the Equal
Opportunity Officer?
A recipient has the following obligations:
(a) Making the Equal Opportunity Officer's name, and his or her
position title, address, and telephone number (voice and TDD/TTY)
public;
(b) Ensuring that the EO Officer's identity and contact information
appears on all internal and external communications about the
recipient's nondiscrimination and equal opportunity programs;
(c) Assigning sufficient staff and resources to the Equal
Opportunity Officer, and providing him or her with the necessary support
of top management, to ensure compliance with the nondiscrimination and
equal opportunity provisions of WIA and this part; and
(d) Ensuring that the EO Officer and his/her staff are afforded the
opportunity to receive the training necessary and appropriate to
maintain competency.
Sec. 37.27 What are the obligations of small recipients regarding Equal
Opportunity Officers?
Although small recipients do not need to designate Equal Opportunity
Officers who have the full range of responsibilities listed above, they
must designate an individual who will be responsible for developing and
publishing of complaint procedures, and the processing of complaints, as
explained in Secs. 37.76 through 37.79.
Sec. 37.28 What are the obligations of service providers regarding
Equal Opportunity Officers?
Service providers, as defined in Sec. 37.4, are not required to
designate an Equal Opportunity Officer. The obligation for ensuring
service provider compliance with the nondiscrimination and equal
opportunity provisions of WIA and this part rests with the Governor or
LWIA grant recipient, as specified in the State's Methods of
Administration.
Notice and Communication
Sec. 37.29 What are a recipient's obligations to disseminate its equal
opportunity policy?
(a) A recipient must provide initial and continuing notice that it
does not discriminate on any prohibited ground. This notice must be
provided to:
(1) Registrants, applicants, and eligible applicants/registrants;
(2) Participants;
(3) Applicants for employment and employees;
(4) Unions or professional organizations that hold collective
bargaining or professional agreements with the recipient;
(5) Subrecipients that receive WIA Title I funds from the recipient;
and
(6) Members of the public, including those with impaired vision or
hearing.
(b) As provided in Sec. 37.9, the recipient must take appropriate
steps to ensure that communications with individuals with disabilities
are as effective as communications with others.
Sec. 37.30 What specific wording must the notice contain?
The notice must contain the following specific wording:
Equal Opportunity Is the Law
It is against the law for this recipient of Federal financial
assistance to discriminate on the following bases:
[[Page 403]]
against any individual in the United States, on the basis of race,
color, religion, sex, national origin, age, disability, political
affiliation or belief; and
against any beneficiary of programs financially assisted under Title
I of the Workforce Investment Act of 1998 (WIA), on the basis of the
beneficiary's citizenship/status as a lawfully admitted immigrant
authorized to work in the United States, or his or her participation in
any WIA Title I-financially assisted program or activity.
The recipient must not discriminate in any of the following areas:
deciding who will be admitted, or have access, to any WIA Title I-
financially assisted program or activity;
providing opportunities in, or treating any person with regard to,
such a program or activity; or
making employment decisions in the administration of, or in
connection with, such a program or activity.
What to Do If You Believe You Have Experienced Discrimination
If you think that you have been subjected to discrimination under a
WIA Title I-financially assisted program or activity, you may file a
complaint within 180 days from the date of the alleged violation with
either:
the recipient's Equal Opportunity Officer (or the person whom the
recipient has designated for this purpose); or
the Director, Civil Rights Center (CRC), U.S. Department of Labor,
200 Constitution Avenue NW, Room N-4123, Washington, DC 20210.
If you file your complaint with the recipient, you must wait either
until the recipient issues a written Notice of Final Action, or until 90
days have passed (whichever is sooner), before filing with the Civil
Rights Center (see address above).
If the recipient does not give you a written Notice of Final Action
within 90 days of the day on which you filed your complaint, you do not
have to wait for the recipient to issue that Notice before filing a
complaint with CRC. However, you must file your CRC complaint within 30
days of the 90-day deadline (in other words, within 120 days after the
day on which you filed your complaint with the recipient).
If the recipient does give you a written Notice of Final Action on
your complaint, but you are dissatisfied with the decision or
resolution, you may file a complaint with CRC. You must file your CRC
complaint within 30 days of the date on which you received the Notice of
Final Action.
Sec. 37.31 Where must the notice required by Secs. 37.29 and 37.30 be
published?
(a) At a minimum, the notice required by Secs. 37.29 and 37.30 must
be:
(1) Posted prominently, in reasonable numbers and places;
(2) Disseminated in internal memoranda and other written or
electronic communications;
(3) Included in handbooks or manuals; and
(4) Made available to each participant, and made part of each
participant's file.
(b) The notice must be provided in appropriate formats to
individuals with visual impairments. Where notice has been given in an
alternate format to a participant with a visual impairment, a record
that such notice has been given must be made a part of the participant's
file.
Sec. 37.32 When must the notice required by Secs. 37.29 and 37.30 be
provided?
The notice required by Secs. 37.29 and 37.30 must be initially
provided within 90 days of the effective date of this part, or of the
date this part first applies to the recipient, whichever comes later.
Sec. 37.33 Who is responsible for meeting the notice requirement with
respect to service providers?
The Governor or the LWIA grant recipient, as determined by the
Governor and as provided in that State's Methods of Administration, will
be responsible for meeting the notice requirement provided in Sections
37.29 and 37.30 with respect to a State's service providers.
Sec. 37.34 What type of notice must a recipient include in
publications, broadcasts, and other communications?
(a) Recipients must indicate that the WIA Title I-financially
assisted program or activity in question is an
[[Page 404]]
``equal opportunity employer/program,'' and that ``auxiliary aids and
services are available upon request to individuals with disabilities,''
in recruitment brochures and other materials that are ordinarily
distributed or communicated in written and/or oral form, electronically
and/or on paper, to staff, clients, or the public at large, to describe
programs financially assisted under Title I of WIA or the requirements
for participation by recipients and participants. Where such materials
indicate that the recipient may be reached by telephone, the materials
must state the telephone number of the TDD/TTY or relay service used by
the recipient, as required by Sec. 37.9(c).
(b) Recipients that publish or broadcast program information in the
news media must ensure that such publications and broadcasts state that
the WIA Title I-financially assisted program or activity in question is
an equal opportunity employer/program (or otherwise indicate that
discrimination in the WIA Title I-financially assisted program or
activity is prohibited by Federal law), and indicate that auxiliary aids
and services are available upon request to individuals with
disabilities.
(c) A recipient must not communicate any information that suggests,
by text or illustration, that the recipient treats beneficiaries,
registrants, applicants, participants, employees or applicants for
employment differently on any prohibited ground specified in Sec. 37.5,
except as such treatment is otherwise permitted under Federal law or
this part.
Sec. 37.35 What are a recipient's responsibilities to provide services
and information in languages other than English?
(a) A significant number or proportion of the population eligible to
be served, or likely to be directly affected, by a WIA Title I-
financially assisted program or activity may need services or
information in a language other than English in order to be effectively
informed about, or able to participate in, the program or activity.
Where such a significant number or proportion exists, a recipient must
take the following actions:
(1) Consider:
(i) The scope of the program or activity, and
(ii) The size and concentration of the population that needs
services or information in a language other than English; and
(2) Based on those considerations, take reasonable steps to provide
services and information in appropriate languages. This information must
include the initial and continuing notice required under Secs. 37.29 and
37.30, and all information that is communicated under Sec. 37.34.
(b) In circumstances other than those described in paragraph (a) of
this section, a recipient should nonetheless make reasonable efforts to
meet the particularized language needs of limited-English-speaking
individuals who seek services or information from the recipient.
Sec. 37.36 What responsibilities does a recipient have to communicate
information during orientations?
During each presentation to orient new participants, new employees,
and/or the general public to its WIA Title I-financially assisted
program or activity, a recipient must include a discussion of rights
under the nondiscrimination and equal opportunity provisions of WIA and
this part, including the right to file a complaint of discrimination
with the recipient or the Director.
Data and Information Collection and Maintenance
Sec. 37.37 What are a recipient's responsibilities to collect and
maintain data and other information?
(a) The Director will not require submission of data that can be
obtained from existing reporting requirements or sources, including
those of other agencies, if the source is known and available to the
Director.
(b)(1) Each recipient must collect such data and maintain such
records, in accordance with procedures prescribed by the Director, as
the Director finds necessary to determine whether the recipient has
complied or is complying with the nondiscrimination and equal
opportunity provisions of WIA or this part. The system and format in
which the records and data are kept
[[Page 405]]
must be designed to allow the Governor and CRC to conduct statistical or
other quantifiable data analyses to verify the recipient's compliance
with section 188 of WIA and this part.
(2) Such records must include, but are not limited to, records on
applicants, registrants, eligible applicants/registrants, participants,
terminees, employees, and applicants for employment. Each recipient must
record the race/ethnicity, sex, age, and where known, disability status,
of every applicant, registrant, eligible applicant/registrant,
participant, terminee, applicant for employment, and employee. Such
information must be stored in a manner that ensures confidentiality, and
must be used only for the purposes of recordkeeping and reporting;
determining eligibility, where appropriate, for WIA Title I-financially
assisted programs or activities; determining the extent to which the
recipient is operating its WIA Title I-financially assisted program or
activity in a nondiscriminatory manner; or other use authorized by law.
(c) Each recipient must maintain, and submit to CRC upon request, a
log of complaints filed with it that allege discrimination on the
ground(s) of race, color, religion, sex, national origin, age,
disability, political affiliation or belief, citizenship, and/or
participation in a WIA Title I-financially assisted program or activity.
The log must include: the name and address of the complainant; the
ground of the complaint; a description of the complaint; the date the
complaint was filed; the disposition and date of disposition of the
complaint; and other pertinent information. Information that could lead
to identification of a particular individual as having filed a complaint
must be kept confidential.
(d) Where designation of individuals by race or ethnicity is
required, the guidelines of the Office of Management and Budget must be
used.
(e) A service provider's responsibility for collecting and
maintaining the information required under this section may be assumed
by the Governor or LWIA grant recipient, as provided in the State's
Methods of Administration.
Sec. 37.38 What information must grant applicants and recipients
provide to CRC?
In addition to the information which must be collected, maintained,
and, upon request, submitted to CRC under Sec. 37.37:
(a) Each grant applicant and recipient must promptly notify the
Director when any administrative enforcement actions or lawsuits are
filed against it alleging discrimination on the ground of race, color,
religion, sex, national origin, age, disability, political affiliation
or belief, and for beneficiaries only, citizenship or participation in a
WIA Title I-financially assisted program or activity. This notification
must include:
(1) The names of the parties to the action or lawsuit;
(2) The forum in which each case was filed; and
(3) The relevant case numbers.
(b) Each grant applicant (as part of its application) and recipient
(as part of a compliance review conducted under Section 37.63, or
monitoring activity carried out under Sec. 37.65) must provide the
following information:
(1) The name of any other Federal agency that conducted a civil
rights compliance review or complaint investigation, and that found the
grant applicant or recipient to be in noncompliance, during the two
years before the grant application was filed or CRC began its
examination; and
(2) Information about any administrative enforcement actions or
lawsuits that alleged discrimination on any protected basis, and that
were filed against the grant applicant or recipient during the two years
before the application or renewal application, compliance review, or
monitoring activity. This information must include:
(i) The names of the parties;
(ii) The forum in which each case was filed; and
(iii) The relevant case numbers.
(c) At the discretion of the Director, grant applicants and
recipients may be required to provide, in a timely manner, any
information and data necessary to investigate complaints and conduct
compliance reviews on grounds prohibited under the nondiscrimination
[[Page 406]]
and equal opportunity provisions of WIA and this part.
(d) At the discretion of the Director, recipients may be required to
provide, in a timely manner, the particularized information and/or to
submit the periodic reports that the Director considers necessary to
determine compliance with the nondiscrimination and equal opportunity
provisions of WIA or this part.
(e) At the discretion of the Director, grant applicants may be
required to submit, in a timely manner, the particularized information
necessary to determine whether or not the grant applicant, if
financially assisted, would be able to comply with the nondiscrimination
and equal opportunity provisions of WIA or this part.
(f) Where designation of individuals by race or ethnicity is
required, the guidelines of the Office of Management and Budget must be
used.
Sec. 37.39 How long must grant applicants and recipients maintain the
records required under this part?
(a) Each recipient must maintain the following records for a period
of not less than three years from the close of the applicable program
year:
(1) The records of applicants, registrants, eligible applicants/
registrants, participants, terminees, employees, and applicants for
employment; and
(2) Such other records as are required under this part or by the
Director.
(b) Records regarding complaints and actions taken on the complaints
must be maintained for a period of not less than three years from the
date of resolution of the complaint.
Sec. 37.40 What access to sources of information must grant applicants
and recipients provide the Director?
(a) Each grant applicant and recipient must permit access by the
Director during normal business hours to its premises and to its
employees and participants, to the extent that such individuals are on
the premises during the course of the investigation, for the purpose of
conducting complaint investigations, compliance reviews, monitoring
activities associated with a State's development and implementation of a
Methods of Administration, and inspecting and copying such books,
records, accounts and other materials as may be pertinent to ascertain
compliance with and ensure enforcement of the nondiscrimination and
equal opportunity provisions of WIA or this part.
(b) Asserted considerations of privacy or confidentiality are not a
basis for withholding information from CRC and will not bar CRC from
evaluating or seeking to enforce compliance with the nondiscrimination
and equal opportunity provisions of WIA and this part.
(c) Whenever any information that the Director asks a grant
applicant or recipient to provide is in the exclusive possession of
another agency, institution, or person, and that agency, institution, or
person fails or refuses to furnish the information upon request, the
grant applicant or recipient must certify to CRC that it has made
efforts to obtain the information and that the agency, institution, or
person has failed or refused to provide it. This certification must list
the name and address of the agency, institution, or person that has
possession of the information and the specific efforts the grant
applicant or recipient made to obtain it.
Sec. 37.41 What responsibilities do grant applicants, recipients, and
the Department have to maintain the confidentiality of the
information collected?
The identity of any individual who furnishes information relating
to, or assisting in, an investigation or a compliance review, including
the identity of any individual who files a complaint, must be kept
confidential to the extent possible, consistent with a fair
determination of the issues. An individual whose identity it is
necessary to disclose must be protected from retaliation (see
Sec. 37.11).
Sec. 37.42 What are a recipient's responsibilities under this part to
provide universal access to WIA Title I-financially assisted
programs and activities?
Recipients must take appropriate steps to ensure that they are
providing
[[Page 407]]
universal access to their WIA Title I-financially assisted programs and
activities. These steps should involve reasonable efforts to include
members of both sexes, various racial and ethnic groups, individuals
with disabilities, and individuals in differing age groups. Such efforts
may include, but are not limited to:
(a) Advertising the recipient's programs and/or activities in media,
such as newspapers or radio programs, that specifically target various
populations;
(b) Sending notices about openings in the recipient's programs and/
or activities to schools or community service groups that serve various
populations; and
(c) Consulting with appropriate community service groups about ways
in which the recipient may improve its outreach and service to various
populations.
Subpart C--Governor's Responsibilities to Implement the
Nondiscrimination and Equal Opportunity Requirements of WIA
Sec. 37.50 To whom does this subpart apply?
This subpart applies to State Programs as defined in Sec. 37.4.
However, the provisions of Sec. 37.52(b) do not apply to State
Employment Security Agencies (SESAs), because the Governor's liability
for any noncompliance on the part of a SESA cannot be waived.
Sec. 37.51 What are a Governor's oversight responsibilities?
The Governor is responsible for oversight of all WIA Title I-
financially assisted State programs. This responsibility includes
ensuring compliance with the nondiscrimination and equal opportunity
provisions of WIA and this part, and negotiating, where appropriate,
with a recipient to secure voluntary compliance when noncompliance is
found under Sec. 37.95(b).
Sec. 37.52 To what extent may a Governor be liable for the actions of a
recipient he or she has financially assisted under WIA Title
I?
(a) The Governor and the recipient are jointly and severally liable
for all violations of the nondiscrimination and equal opportunity
provisions of WIA and this part by the recipient, unless the Governor
has:
(1) Established and adhered to a Methods of Administration, under
Section 37.54, designed to give reasonable guarantee of the recipient's
compliance with such provisions;
(2) Entered into a written contract with the recipient that clearly
establishes the recipient's obligations regarding nondiscrimination and
equal opportunity;
(3) Acted with due diligence to monitor the recipient's compliance
with these provisions; and
(4) Taken prompt and appropriate corrective action to effect
compliance.
(b) If the Director determines that the Governor has demonstrated
substantial compliance with the requirements of paragraph (a) of this
section, he or she may recommend to the Secretary that the imposition of
sanctions against the Governor be waived and that sanctions be imposed
only against the noncomplying recipient.
Sec. 37.53 What are a Governor's oversight responsibilities regarding
recipients' recordkeeping?
The Governor must ensure that recipients collect and maintain
records in a manner consistent with the provisions of Sec. 37.37 and any
procedures prescribed by the Director under Sec. 37.37(b). The Governor
must further ensure that recipients are able to provide data and reports
in the manner prescribed by the Director.
Sec. 37.54 What are a Governor's obligations to develop and maintain a
Methods of Administration?
(a) (1) Each Governor must establish and adhere to a Methods of
Administration for State programs as defined in Sec. 37.4. In those
States in which one agency contains both SESA or unemployment insurance
and WIA Title I-financially assisted programs, the Governor should
develop a combined Methods of Administration.
(2) Each Methods of Administration must be designed to give a
reasonable
[[Page 408]]
guarantee that all recipients will comply, and are complying, with the
nondiscrimination and equal opportunity provisions of WIA and this part.
(b) The Methods of Administration must be:
(1) In writing, addressing each requirement of Sec. 37.54(d) with
narrative and documentation;
(2) Reviewed and updated as required in Sec. 37.55; and
(3) Signed by the Governor.
(c) [Reserved]
(d) At a minimum, each Methods of Administration must:
(1) Describe how the State programs and recipients have satisfied
the requirements of the following regulations:
(i) Sections 37.20 through 37.22 (assurances);
(ii) Sections 37.23 through 37.28 (Equal Opportunity Officers);
(iii) Sections 37.29 through 37.36 (Notice and Communication);
(iv) Sections 37.37 through 37.41 (Data and Information Collection
and Maintenance);
(v) Section 37.42 (Universal Access);
(vi) Section 37.53 (Governor's Oversight Responsibilities Regarding
Recipients' Recordkeeping); and
(vii) Sections 37.76 through 37.79 (Complaint Processing
Procedures); and
(2) Include the following additional elements:
(i) A system for determining whether a grant applicant, if
financially assisted, and/or a training provider, if selected as
eligible under section 122 of the Act, is likely to conduct its WIA
Title I--financially assisted programs or activities in a
nondiscriminatory way, and to comply with the regulations in this part;
(ii) A system for periodically monitoring the compliance of
recipients with WIA section 188 and this part, including a determination
as to whether each recipient is conducting its WIA Title I--financially
assisted program or activity in a nondiscriminatory way. At a minimum,
each periodic monitoring review required by this paragraph must include:
(A) A statistical or other quantifiable analysis of records and data
kept by the recipient under Sec. 37.37, including analyses by race/
ethnicity, sex, age, and disability status;
(B) An investigation of any significant differences identified in
paragraph (A) of this section in participation in the programs,
activities, or employment provided by the recipient, to determine
whether these differences appear to be caused by discrimination. This
investigation must be conducted through review of the recipient's
records and any other appropriate means; and
(C) An assessment to determine whether the recipient has fulfilled
its administrative obligations under section 188 or this part (for
example, recordkeeping, notice and communication) and any duties
assigned to it under the MOA;
(iii) A review of recipient policy issuances to ensure they are
nondiscriminatory;
(iv) A system for reviewing recipients' job training plans,
contracts, assurances, and other similar agreements to ensure that they
are both nondiscriminatory and contain the required language regarding
nondiscrimination and equal opportunity;
(v) Procedures for ensuring that recipients comply with the
requirements of Section 504 and this part with regard to individuals
with disabilities;
(vi) A system of policy communication and training to ensure that EO
Officers and members of the recipients' staffs who have been assigned
responsibilities under the nondiscrimination and equal opportunity
provisions of WIA or this part are aware of and can effectively carry
out these responsibilities;
(vii) Procedures for obtaining prompt corrective action or, as
necessary, applying sanctions when noncompliance is found; and
(viii) Supporting documentation to show that the commitments made in
the Methods of Administration have been and/or are being carried out.
This supporting documentation includes, but is not limited to:
(A) policy and procedural issuances concerning required elements of
the Methods of Administration;
(B) copies of monitoring instruments and instructions;
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(C) evidence of the extent to which nondiscrimination and equal
opportunity policies have been developed and communicated as required by
this part;
(D) information reflecting the extent to which Equal Opportunity
training, including training called for by Secs. 37.25(f) and 37.26(c),
is planned and/or has been carried out;
(E) reports of monitoring reviews and reports of follow-up actions
taken under those reviews where violations have been found, including,
where appropriate, sanctions; and
(F) copies of any notices made under Secs. 37.29 through 37.36.
Sec. 37.55 When must the Governor carry out his or her obligations with
regard to the Methods of Administration?
(a) Within 180 days of either the date on which this interim final
rule is effective, or the date on which the Department gives final
approval to a State's Five-Year Plan, whichever is later, a Governor
must:
(1) Develop and implement a Methods of Administration consistent
with the requirements of this part, and
(2) Submit a copy of the Methods of Administration to the Director.
(b) The Governor must promptly update the Methods of Administration
whenever necessary, and must notify the Director in writing at the time
that any such updates are made.
(c) Every two years from the date on which the initial MOA is
submitted to the Director under Sec. 37.55(a)(2), the Governor must
review the Methods of Administration and the manner in which it has been
implemented, and determine whether any changes are necessary in order
for the State to comply fully and effectively with the nondiscrimination
and equal opportunity provisions of WIA and this part.
(1) If any such changes are necessary, the Governor must make the
appropriate changes and submit them, in writing, to the Director.
(2) If the Governor determines that no such changes are necessary,
s/he must certify, in writing, to the Director that the Methods of
Administration previously submitted continues in effect.
Subpart D--Compliance Procedures
Sec. 37.60 How does the Director evaluate compliance with the
nondiscrimination and equal opportunity provisions of WIA and
this part?
From time to time, the Director may conduct pre-approval compliance
reviews of grant applicants for, and post-approval compliance reviews of
recipients of, WIA Title I financial assistance, to determine compliance
with the nondiscrimination and equal opportunity provisions of WIA and
this part. Reviews may focus on one or more specific programs or
activities, or one or more issues within a program or activity. The
Director may also investigate and resolve complaints alleging violations
of the nondiscrimination and equal opportunity provisions of WIA and
this part.
Sec. 37.61 Is there authority to issue subpoenas?
Yes, section 183(c) of WIA authorizes the issuance of subpoenas. A
subpoena may direct the individual named on the subpoena to take the
following actions:
(a) To appear:
(1) Before a designated CRC representative,
(2) At a designated time and place;
(b) To give testimony; and/or
(c) To produce documentary evidence.
The subpoena may require the appearance of witnesses, and the production
of documents, from any place in the United States, at any designated
time and place.
Compliance Reviews
Sec. 37.62 What are the authority and procedures for conducting pre-
approval compliance reviews?
(a) As appropriate and necessary to ensure compliance with the
nondiscrimination and equal opportunity provisions of WIA or this part,
the Director may review any application, or class of applications, for
Federal financial assistance under Title I of WIA, before and as a
condition of their approval. The basis for such review may be the
assurance specified in Sec. 37.20, information and reports submitted by
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the grant applicant under this part or guidance published by the
Director, and any relevant records on file with the Department.
(b) Where the Director determines that the grant applicant for
Federal financial assistance under WIA Title I, if financially assisted,
might not comply with the nondiscrimination and equal opportunity
requirements of WIA or this part, the Director must:
(1) Notify, in a timely manner, the Departmental grantmaking agency
and the Assistant Attorney General of the findings of the pre-approval
compliance review; and
(2) Issue a Letter of Findings. The Letter of Findings must advise
the grant applicant, in writing, of:
(i) The preliminary findings of the review;
(ii) The proposed remedial or corrective action under Section 37.94
and the time within which the remedial or corrective action should be
completed;
(iii) Whether it will be necessary for the grant applicant to enter
into a written Conciliation Agreement as described in Secs. 37.95 and
37.97; and
(iv) The opportunity to engage in voluntary compliance negotiations.
(c) If a grant applicant has agreed to certain remedial or
corrective actions in order to receive WIA Title I-funded Federal
financial assistance, the Department must ensure that the remedial or
corrective actions have been taken, or that a Conciliation Agreement has
been entered into, before approving the award of further assistance
under WIA Title I. If a grant applicant refuses or fails to take
remedial or corrective actions or to enter into a Conciliation
Agreement, as applicable, the Director must follow the procedures
outlined in Secs. 37.98 through 37.100.
Sec. 37.63 What are the authority and procedures for conducting post-
approval compliance reviews?
(a) The Director may initiate a post-approval compliance review of
any recipient to determine compliance with the nondiscrimination and
equal opportunity provisions of WIA and this part. The initiation of a
post-approval review may be based on, but need not be limited to, the
results of routine program monitoring by other Departmental or Federal
agencies, or the nature or frequency of complaints.
(b) A post-approval review must be initiated by a Notification
Letter, advising the recipient of:
(1) The practices to be reviewed;
(2) The programs to be reviewed;
(3) The information, records, and/or data to be submitted by the
recipient within 30 days of the receipt of the Notification Letter,
unless this time frame is modified by the Director; and
(4) The opportunity, at any time before receipt of the Final
Determination described in Secs. 37.99 and 37.100, to make a documentary
or other submission that explains, validates or otherwise addresses the
practices under review.
(c) The Director may conduct post-approval reviews using such
techniques as desk audits and on-site reviews.
Sec. 37.64 What procedures must the Director follow when CRC has
completed a post-approval compliance review?
(a) Where, as the result of a post-approval review, the Director has
made a finding of noncompliance, he or she must issue a Letter of
Findings. This Letter must advise the recipient, in writing, of:
(1) The preliminary findings of the review;
(2) Where appropriate, the proposed remedial or corrective action to
be taken, and the time by which such action should be completed, as
provided in Sec. 37.94;
(3) Whether it will be necessary for the recipient to enter into a
written assurance and/or Conciliation Agreement, as provided in
Secs. 37.96 and 37.97; and
(4) The opportunity to engage in voluntary compliance negotiations.
(b) Where no violation is found, the recipient must be so informed
in writing.
Sec. 37.65 What is the Director's authority to monitor the activities
of a Governor?
(a) The Director may periodically review the adequacy of the Methods
of Administration established by a Governor, as well as the adequacy of
the Governor's performance under the
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Methods of Administration, to determine compliance with the requirements
of Secs. 37.50 through 37.55. The Director may review the Methods of
Administration during a compliance review under Secs. 37.62 and 37.63,
or at another time.
(b) Nothing in this subpart limits or precludes the Director from
monitoring directly any WIA Title I recipient or from investigating any
matter necessary to determine a recipient's compliance with the
nondiscrimination and equal opportunity provisions of WIA or this part.
Sec. 37.66 What happens if a recipient fails to submit requested data,
records, and/or information, or fails to provide CRC with the
required access?
The Director may issue a Notice to Show Cause to a recipient failing
to comply with the requirements of this part, where such failure results
in the inability of the Director to make a finding. Such a failure
includes, but is not limited to, the recipient's failure or refusal to:
(a) Submit requested information, records, and/or data within 30
days of receiving a Notification Letter;
(b) Submit, in a timely manner, information, records, and/or data
requested during a compliance review, complaint investigation, or other
action to determine a recipient's compliance with the nondiscrimination
and equal opportunity provisions of WIA or this part; or
(c) Provide CRC access in a timely manner to a recipient's premises,
records, or employees during a compliance review, as required in
Sec. 37.40.
Sec. 37.67 What information must a Notice to Show Cause contain?
(a) A Notice to Show Cause must contain:
(1) A description of the violation and a citation to the pertinent
nondiscrimination or equal opportunity provision(s) of WIA and this
part;
(2) The corrective action necessary to achieve compliance or, as may
be appropriate, the concepts and principles of acceptable corrective or
remedial action and the results anticipated; and
(3) A request for a written response to the findings, including
commitments to corrective action or the presentation of opposing facts
and evidence.
(b) A Notice to Show Cause must give the recipient 30 days to show
cause why enforcement proceedings under the nondiscrimination and equal
opportunity provisions of WIA or this part should not be instituted.
Sec. 37.68 How may a recipient show cause why enforcement proceedings
should not be instituted?
A recipient may show cause why enforcement proceedings should not be
instituted by, among other means:
(a) Correcting the violation(s) that brought about the Notice to
Show Cause and entering into a written assurance and/or entering into a
Conciliation Agreement, as appropriate, under Secs. 37.95 through 37.97;
(b) Demonstrating that CRC does not have jurisdiction; or
(c) Demonstrating that the violation alleged by CRC did not occur.
Sec. 37.69 What happens if a recipient fails to show cause?
If the recipient fails to show cause why enforcement proceedings
should not be initiated, the Director must follow the enforcement
procedures outlined in Secs. 37.99 and 37.100.
Complaint Processing Procedures
Sec. 37.70 Who may file a complaint concerning discrimination connected
with WIA Title I?
Any person who believes that either he or she, or any specific class
of individuals, has been or is being subjected to discrimination
prohibited by WIA or this part, may file a written complaint, either by
him/herself or through a representative.
Sec. 37.71 Where may a complaint be filed?
A complainant may file a complaint with either the recipient or the
Director. Complaints filed with the Director should be sent to the
address listed in the notice in Sec. 37.30.
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Sec. 37.72 When must a complaint be filed?
Generally, a complaint must be filed within 180 days of the alleged
discrimination. However, for good cause shown, the Director may extend
the filing time. The time period for filing is for the administrative
convenience of CRC, and does not create a defense for the respondent.
Sec. 37.73 What information must a complaint contain?
Each complaint must be filed in writing, and must contain the
following information:
(a) The complainant's name and address (or another means of
contacting the complainant);
(b) The identity of the respondent (the individual or entity that
the complainant alleges is responsible for the discrimination);
(c) A description of the complainant's allegations. This description
must include enough detail to allow the Director or the recipient, as
applicable, to decide whether:
(i) CRC or the recipient, as applicable, has jurisdiction over the
complaint;
(ii) The complaint was filed in time; and
(iii) The complaint has apparent merit; in other words, whether the
complainant's allegations, if true, would violate any of the
nondiscrimination and equal opportunity provisions of WIA or this part;
and
(d) The complainant's signature or the signature of the
complainant's authorized representative.
Sec. 37.74 Are there any forms that a complainant may use to file a
complaint?
Yes. A complainant may file a complaint by completing and submitting
CRC's Complaint Information and Privacy Act Consent Forms, which may be
obtained either from the recipient's EO Officer, or from CRC at the
address listed in the notice contained in Sec. 37.30.
Sec. 37.75 Is there a right of representation in the complaint process?
Yes. Both the complainant and the respondent have the right to be
represented by an attorney or other individual of their choice.
Sec. 37.76 What are the required elements of a recipient's
discrimination complaint processing procedures?
(a) The procedures that a recipient adopts and publishes must
provide that the recipient will issue a written Notice of Final Action
on discrimination complaints within 90 days of the date on which the
complaint is filed.
(b) At a minimum, the procedures must include the following
elements:
(1) Initial, written notice to the complainant that contains the
following information:
(i) An acknowledgment that the recipient has received the complaint,
and
(ii) Notice that the complainant has the right to be represented in
the complaint process;
(2) A written statement of the issue(s), provided to the
complainant, that includes the following information:
(i) A list of the issues raised in the complaint, and
(ii) For each such issue, a statement whether the recipient will
accept the issue for investigation or reject the issue, and the reasons
for each rejection;
(3) A period for fact-finding or investigation of the circumstances
underlying the complaint;
(4) A period during which the recipient attempts to resolve the
complaint. The methods available to resolve the complaint must include
alternative dispute resolution (ADR), as described in paragraph (c) of
this section
(5) A written Notice of Final Action, provided to the complainant
within 90 days of the date on which the complaint was filed, that
contains the following information:
(i) For each issue raised in the complaint, a statement of either:
(A) The recipient's decision on the issue and an explanation of the
reasons underlying the decision, or
(B) A description of the way the parties resolved the issue; and
(ii) Notice that the complainant has a right to file a complaint
with CRC within 30 days of the date on which the Notice of Final Action
is issued if he or
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she is dissatisfied with the recipient's final action on the complaint.
(c) The procedures the recipient adopts must provide for alternative
dispute resolution (ADR). The recipient's ADR procedures must provide
that:
(1) The choice whether to use ADR or the customary process rests
with the complainant;
(2) A party to any agreement reached under ADR may file a complaint
with the Director in the event the agreement is breached. In such
circumstances, the following rules will apply:
(i) The non-breaching party may file a complaint with the Director
within 30 days of the date on which the non-br