[Code of Federal Regulations]
[Title 29, Volume 1, Part 0 to 99]
[Revised as of July 1, 2000]
From the U.S. Government Printing Office via GPO Access
[CITE: 29CFR33]

[Page 343-351]
 
                             TITLE 29--LABOR
 
PART 33--ENFORCEMENT OF NONDISCRIMINATION ON THE BASIS OF HANDICAP IN PROGRAMS OR ACTIVITIES CONDUCTED BY THE DEPARTMENT OF LABOR--Table of Contents


Sec.
33.1  Purpose.
33.2  Application.
33.3  Definitions.
33.4  Self-evaluation.
33.5  Notice.
33.6  General prohibitions against discrimination.
33.7  Employment.
33.8  Program accessibility: Discrimination prohibited.
33.9  Program accessibility: Existing facilities.
33.10  Program accessibility: New construction and alterations.
33.11  Communications.
33.12  Complaint handling procedures.
33.13  Intimidation and retaliation prohibited.

    Authority: 29 U.S.C. 794, as amended by sec. 103, Pub. L. 99-506, 
100 Stat. 1810.

    Source: 52 FR 11606, Apr. 9, 1987, unless otherwise noted.

Sec. 33.1  Purpose.

    The purpose of this part is to effectuate section 119 of the 
Rehabilitation, Comprehensive Services, and Developmental Disabilities 
Amendments of

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1978, which amended section 504 of the Rehabilitation Act of 1973 to 
prohibit discrimination on the basis of handicap in programs or 
activities conducted by Executive agencies or the United States Postal 
Service.

Sec. 33.2  Application.

    This part applies to all programs or activities conducted by the 
Department of Labor.

Sec. 33.3  Definitions.

    For purposes of this part, the term--
    Assistant Attorney General means the Assistant Attorney General, 
Civil Rights Division, United States Department of Justice.
    Assistant Secretary for Administration and Management (ASAM) means 
the Assistant Secretary for Administration and Management in the 
Department of Labor.
    Auxiliary aids means services or devices that enable persons with 
impaired sensory, manual, or speaking skills to have an equal 
opportunity to participate in, and enjoy the benefits of, programs or 
activities conducted by the Department of Labor. For example, auxiliary 
aids useful for persons with impaired vision include readers, brailled 
materials, audio recordings, and other similar services and devices. 
Auxiliary aids useful for persons with impaired hearing include 
telephone handset amplifiers, telephones compatible with hearing aids, 
telecommunications devices for deaf persons (TDD's), interpreters, 
notetakers, written materials, and other similar services and devices. 
Persons with manual impairments may need other specially adapted 
equipment.
    Complete complaint means a written statement that contains the 
complainant's name and address and describes the actions in sufficient 
detail to inform the Department of the nature and date of the alleged 
violation of section 504. It shall be signed by the complainant or by 
someone authorized to do so on his or her behalf. Complaints filed on 
behalf of classes or third parties shall describe or identify (by name, 
if possible) the alleged victims of discrimination.
    Department means the Department of Labor.
    Director means the Director, Directorate of Civil Rights (DCR), 
Office of the Assistant Secretary for Administration and Management, 
U.S. Department of Labor, or his or her designee.
    Facility means all or any portion of buildings, structures, 
equipment, roads, walks, parking lots, rolling stock or other 
conveyances, or other real or personal property.
    Individual with handicaps means any person who has a physical or 
mental impairment that substantially limits one or more major life 
activities, has a record of such an impairment, or is regarded as having 
such an impairment. As used in this definition, the phrase:
    (a) Physical or mental impairment includes--
    (1) Any physiological disorder or condition, cosmetic disfigurement, 
or anatomical loss affecting one or more of the following body systems: 
neurological; musculoskeletal; special sense organs; respiratory, 
including speech organs; cardiovascular; reproductive; digestive; 
genitourinary; hemic and lymphatic; skin; and endocrine; or
    (2) Any mental or psychological disorder, such as mental 
retardation, organic brain syndrome, emotional or mental illness, and 
specific learning disabilities. The term physical or mental impairment 
includes, but is not limited to, such diseases and conditions as 
orthopedic, visual, speech, and hearing impairments, cerebral palsy, 
epilepsy, muscular dystrophy, multiple sclerosis, cancer, heart disease, 
diabetes, mental retardation, emotional illness, and drug addiction and 
alcoholism.
    (b) Major life activities includes functions such as caring for 
one's self, performing manual tasks, walking, seeing, hearing, speaking, 
breathing, learning, and working.
    (c) Has a record of such an impairment means that the individual has 
a history of, or has been misclassified as having, a mental or physical 
impairment that substantially limits one or more major life activities.
    (d) Is regarded as having an impairment means--
    (1) Has a physical or mental impairment that does not substantially 
limit major life activities but is treated by the Department as 
constituting such a limitation;

[[Page 345]]

    (2) Has a physical or mental impairment that substantially limits 
major life activities only as a result or the attitudes or others toward 
such impairment; or
    (3) Has none of the impairments defined in paragraph (a) of this 
definition but is treated by the Department as having such an 
impairment.
    Qualified individuals with handicaps means--
    (a) With respect to any program or activity of the Department under 
which a person is required to perform services or to achieve a level of 
accomplishment, an individual with handicaps who meets the essential 
eligibility requirements and who can achieve the purpose of the program 
or activity without modifications in the program or activity that the 
Department can demonstrate would result in a fundamental alteration in 
its nature;
    (b) With respect to any other Department program or activity, an 
individual with handicaps who meets the essential eligibility 
requirements for participation in, or receipt of benefits from, that 
program or activity, and
    (c) For purposes of employment, a Qualified handicapped person as 
that term is defined in 29 CFR 1613.702(f) which is made applicable to 
this part by Sec. 33.7.
    Section 504 means section 504 of the Rehabilitation Act of 1973 
(Pub. L. 93-112, 87 Stat. 394 (29 U.S.C. 794)), as amended by the 
Rehabilitation Act Amendments of 1974 (Pub. L. 93-516, 88 Stat. 1617), 
the Rehabilitation, Comprehensive Services, and Developmental 
Disabilities Act of 1978 (Pub. L. 95-602, 92 Stat. 2955), and the 
Rehabilitation Act Amendments of 1986 (Pub. L. 99-506, 100 Stat. 1810).

[52 FR 11606, Apr. 9, 1987, as amended at 52 FR 23967, June 26, 1987]

Sec. 33.4  Self-evaluation.

    (a) The Department shall, by May 11, 1988, evaluate, with the 
assistance of interested persons, including individuals with handicaps 
or organizations representing individuals with handicaps, its current 
policies and practices, and the effects thereof, that do not or may not 
meet the requirements of this part, and, to the extent modification of 
any such policies and practices is required, the Department shall 
proceed to make the necessary modifications.
    (b) The Department shall, for at least three years following 
completion of the evaluation required under paragraph (a) of this 
section, maintain on file and make available for public inspection--
    (1) A list of the interested persons consulted;
    (2) A description of areas examined and any problems identified; and
    (3) A description of any modifications made.

[52 FR 11606, Apr. 9, 1987; 52 FR 23967, June 26, 1987]

Sec. 33.5  Notice.

    The Department shall make available to employees, applicants, 
participants, beneficiaries, and other interested persons such 
information regarding the provisions of this part and its applicability 
to the programs or activities conducted by the Department, and make such 
information available to them in such manner as the ASAM finds necessary 
to apprise such persons of the protections against discrimination 
assured them by section 504 and this regulation.

Sec. 33.6  General prohibitions against discrimination.

    (a) No qualified individual with handicaps shall, on the basis of 
handicap, be excluded from participation in, be denied the benefits of, 
or otherwise be subjected to discrimination under any program or 
activity conducted by the Department.
    (b)(1) The Department, in providing any aid, benefit, or service, 
may not, directly or through contractual, licensing, or other 
arrangements, on the basis of handicap--
    (i) Deny a qualified individual with handicaps the opportunity to 
participate in or benefit from the aid, benefit, or service;
    (ii) Deny a qualified individual with handicaps an opportunity to 
participate in or benefit from the aid, benefit, or service that is not 
equal to that afforded others;
    (iii) Provide a qualified individual with handicaps with an aid, 
benefit, or service that is not as effective in affording equal 
opportunity to obtain the same result, to gain the same benefit,

[[Page 346]]

or to reach the same level of achievement as that provided to others;
    (iv) Provide different or separate aid, benefits, or services to 
individuals with handicaps or to any class of individuals with handicaps 
than is provided to others unless such action is necessary to provide 
qualified individuals with handicaps with aids, benefits, or services 
that are as effective as those provided to others;
    (v) Deny a qualified individual with handicaps the opportunity to 
participate as a member of planning or advisory boards; or
    (vi) Otherwise limit a qualified individual with handicaps in the 
enjoyment of any right, privilege, advantage, or opportunity enjoyed by 
others receiving the aid, benefit, or service.
    (2) The Department may not deny a qualified individual with 
handicaps the opportunity to participate in programs or activities 
despite the existence of permissibly separate or different programs or 
activities.
    (3) The Department may not, directly or through contractual or other 
arrangements, utilize criteria or methods of administration the purpose 
or effect of which would--
    (i) Subject qualified individuals with handicaps to discrimination 
on the basis of handicap; or
    (ii) Defeat or substantially impair accomplishment of the objectives 
of a program or activity with respect to individuals with handicaps .
    (4) The Department may not, in determining the site or location of a 
facility, make selections the purpose or effect of which would--
    (i) Exclude individuals with handicaps from, deny them the benefits 
of, or otherwise subject them to discrimination under any program or 
activity conducted by the Department; or
    (ii) Defeat or substantially impair the accomplishment of the 
objectives of a program or activity with respect to individuals with 
handicaps.
    (5) The provisions of paragraph (b)(4) of this section do not apply 
to sites or locations at which the Department owns or leases buildings 
on the date the regulations in this part become effective.
    (6) The Department, in the selection of procurement contractors, may 
not use criteria that subject qualified individuals with handicaps to 
discrimination on the basis of handicap.
    (7) The Department may not administer a licensing or certification 
program in a manner that subjects qualified individuals with handicaps 
to discrimination on the basis of handicap, nor may the Department 
establish requirements for the programs or activities of licensees or 
certified entities that subject qualified individuals with handicaps to 
discrimination on the basis of handicap. This part does not apply to the 
programs or activities of non-departmental entities that are licensed or 
certified by the Department of Labor.
    (c) The exclusion of nonhandicapped persons from the benefits of a 
program limited by Federal statute or Executive order to persons with 
handicaps or the exclusion of a specific class of individuals with 
handicaps from a program limited by Federal statute or Executive order 
to a different class of individuals with handicaps is not prohibited by 
this part.
    (d) The Department shall administer programs and activities in the 
most integrated setting appropriate to the needs of qualified 
individuals with handicaps.

[52 FR 11606, Apr. 9, 1987; 52 FR 23967, June 26, 1987]

Sec. 33.7  Employment.

    No qualified individual with handicaps shall, on the basis of 
handicap, be subjected to discrimination in employment under any program 
or activity conducted by the Department. The definitions, requirements 
and procedures of section 501 of the Rehabilitation Act of 1973 (29 
U.S.C. 791), as established in 29 CFR part 1613 (subpart G), shall apply 
to employment in federally conducted programs or activities.

[52 FR 11606, Apr. 9, 1987; 52 FR 23967, June 26, 1987]

Sec. 33.8  Program accessibility: Discrimination prohibited.

    Except as otherwise provided in Secs. 33.9 and 33.10 of this part, 
no qualified individual with handicaps shall, because the Department's 
facilities are

[[Page 347]]

inaccessible to or unusable by individuals with handicaps, be denied the 
benefits of, be excluded from participation in, or otherwise be 
subjected to discrimination under any program or activity conducted by 
the Department.

[52 FR 11606, Apr. 9, 1987; 52 FR 23967, June 26, 1987]

Sec. 33.9  Program accessibility: Existing facilities.

    (a) General. The Department shall operate such program or activity 
so that the program or activity, when viewed in its entirety, is readily 
accessible to and usable by individuals with handicaps. This paragraph 
does not--
    (1) Necessarily require the Department to make each of its existing 
facilities accessible to and usable by individuals with handicaps;
    (2) Require the Department to take any action that it can 
demonstrate would result in a fundamental alteration in the nature of a 
program or activity or in undue financial and administrative burdens.
    (b)(1) If a Department official believes that the proposed action 
would fundamentally alter the program or activity or would result in 
undue financial and administrative burdens, the official shall prepare a 
report for the Secretary of Labor which objectively considers and 
evaluates these issues based on the nature of the program and all 
departmental resources available for use in the funding and operation of 
the conducted program or activity. In preparing the report, the 
Department official shall make reasonable efforts to ensure that the 
person(s) requesting accommodation in the particular program or activity 
has an opportunity to provide any relevant information. The report shall 
specifically address any such information. Upon completion, the report 
and all information before the program official shall be transmitted to 
the Secretary for a decision to be made in accordance with paragraph 
(b)(2) of this section.
    (2) The Secretary shall decide, after considering the material 
submitted by the program official and all departmental resources 
available for use in the funding and operation of the conducted program 
or activity, whether the proposed action would fundamentally alter the 
program or result in undue financial and administrative burdens. A 
decision that compliance would result in such alteration or burdens must 
be accompanied by a written statement of the reasons for reaching that 
conclusion and shall be transmitted to the person(s) requesting 
accommodation. This decision represents the final administrative action 
of the Department.
    (3) The Department has the burden of proving that compliance with 
paragraph (a) of this section would result in such alteration or undue 
burdens.
    (c) If an action would result in such an alteration or such burdens, 
the Department shall take any other action that would not result in such 
an alteration or such a burden but would nevertheless ensure that 
qualified individuals with handicaps receive the benefits and services 
of the program or activity.
    (d) Methods. The Department may comply with the requirements of this 
section through such means as redesign of equipment, reassignment of 
services to accessible buildings, assignment of aides to beneficiaries, 
home visits, delivery of services at alternate accessible sites, 
alteration of existing facilities and construction of new facilities, 
use of accessible rolling stock, or any other methods that result in 
making its programs or activities readily accessible to and usable by 
individuals with handicaps. The Department is not required to make 
structural changes in existing facilities where other methods are 
effective in achieving compliance with this section. Alterations to 
existing buildings shall be made in accordance with the provisions of 
Sec. 33.10 of this part. In choosing among available methods for meeting 
the requirements of this section, the Department shall give priority to 
those methods that offer programs and activities to qualified 
individuals with handicaps in the most integrated setting appropriate.
    (e) Time period for compliance. The Department shall comply with the 
obligations established under this section within sixty days of the 
effective date of this part except that where structural changes in 
facilities are undertaken, such changes shall be made within three years 
of the effective date

[[Page 348]]

of this part, but in any event as expeditiously as possible.
    (f) Transition plan. In the event that structural changes to 
facilities will be undertaken to achieve program accessibility, the 
Department shall develop, within six months of the effective date of 
this part, a transition plan setting forth the steps necessary to 
complete such changes. The plan shall be developed with the assistance 
of interested persons, including individuals with handicaps and 
organizations representing individuals with handicaps. A copy of the 
transition plan shall be made available for public inspection. The plan 
shall, at a minimum--
    (1) Identify physical obstacles in the Department's facilities that 
limit the accessibility of its programs or activities to individuals 
with handicaps;
    (2) Describe in detail the methods that will be used to make the 
facilities accessible;
    (3) Specify the schedule for taking the steps necessary to achieve 
compliance with this section and, if the time period of the transition 
plan is longer than one year, identify steps that will be taken during 
each year of the transition period;
    (4) Indicate the official responsible for implementation of the 
plan; and
    (5) Identify the persons or groups with whose assistance the plan 
was prepared.

[52 FR 11606, Apr. 9, 1987; 52 FR 23967, June 26, 1987]

Sec. 33.10  Program accessibility: New construction and alterations.

    Each building or part of a building that is constructed or altered 
after the effective date of this part by, on behalf of, or for the use 
of the Department shall be designed, constructed, or altered so as to be 
readily accessible to and usable by individuals with handicaps in 
accordance with the requirements of the Uniform Federal Accessibility 
Standards adopted by the General Services Administration at 41 CFR 
Secs. 101-19.600 to 101-19.607 (1984).

[52 FR 11606, Apr. 9, 1987; 52 FR 23967, June 26, 1987]

Sec. 33.11  Communications.

    (a) The Department shall take appropriate steps to ensure effective 
communication with applicants, participants, personnel of other Federal 
entities, and members of the public.
    (1) The Department shall furnish appropriate auxiliary aids where 
necessary to afford an individual with handicaps an equal opportunity to 
participate in, and enjoy the benefits of, a program or activity 
conducted by the Department.
    (i) In determining what type of auxiliary aid is necessary, the 
Department shall give primary consideration to the requests of the 
individual with handicaps.
    (ii) The Department need not provide individually prescribed 
devices, readers for personal use or study, or other devices of a 
personal nature.
    (2) Where the Department communicates with applicants and 
beneficiaries by telephone, telecommunications devices for deaf persons 
(TDDs), or equally effective telecommunications systems shall be used.
    (b) The Department shall ensure that interested persons, including 
persons with impaired vision or hearing, can obtain information as to 
the existence and location of accessible services, activities, and 
facilities.
    (c) The Department shall provide signage at a primary entrance to 
each of its accessible facilities, directing users to a location at 
which they can obtain information about accessible facilities. The 
international symbol for accessibility shall be used at each primary 
entrance of an accessible facility.
    (d) The Department shall take appropriate steps to provide 
individuals with handicaps with information regarding their section 504 
rights under the Department's programs or activities. If the Department 
uses recruitment materials, informational publications, or other 
materials which it distributes or makes available to participants, 
beneficiaries, referral sources, applicants, employees, or the public, 
it shall include in those materials or publications a statement of the 
policy described in Sec. 33.6 of this part and information as to 
complaint procedures. The requirements of this paragraph

[[Page 349]]

may be met either by including applicable inserts in existing materials 
and publications or by revising and reprinting such materials, as 
appropriate.
    (e) This section does not require the Department to take any action 
that it can demonstrate would result in a fundamental alteration in the 
nature of a program or activity or in undue financial and administrative 
burdens.
    (1) If a Department official believes that the proposed action would 
fundamentally alter the program or activity or would result in undue 
financial and administrative burdens, the official shall prepare a 
report for the Secretary of Labor which objectively considers and 
evaluates these issues based on the nature of the program and all 
departmental resources available for use in the funding and operation of 
the conducted program or activity. In preparing the report, the 
Department official shall make reasonable efforts to ensure that the 
person(s) requesting accommodation in the particular program or activity 
has an opportunity to provide any relevant information. The report shall 
specifically address any such information. Upon completion, the report 
and all information before the program official shall be transmitted to 
the Secretary for a decision to be made in accordance with paragraph 
(e)(2) of this section.
    (2) The Secretary shall decide, after considering the material 
submitted by the program official and all departmental resources 
available for use in the funding and operation of the conducted program 
or activity, whether the proposed action would fundamentally alter the 
program or result in undue financial and administrative burdens. A 
decision that compliance would result in such alteration or burdens must 
be accompanied by a written statement of the reasons for reaching that 
conclusion and shall be transmitted to the person(s) requesting 
accommodation. This decision represents the final administrative action 
of the Department.
    (3) The Department has the burden of proving that compliance with 
paragraphs (a) through (d) of this section, as applicable, would result 
in such alteration or undue burdens.
    (f) If an action required to comply with this section would result 
in such an alteration or such burdens, the Department shall take any 
other action that would not result in such an alteration or such a 
burden but would nevertheless ensure that, to the maximum extent 
possible, individuals with handicaps receive the benefits and services 
of the program or activity.

[52 FR 11606, Apr. 9, 1987; 52 FR 24367, June 30, 1987]

Sec. 33.12  Complaint handling procedures.

    (a) Except as provided in paragraph (b) of this section, this 
section applies to all allegations of discrimination on the basis of 
handicap in programs or activities conducted by DOL.
    (b)(1) Complaints alleging violations of section 504 with respect to 
employment shall be processed according to the procedures established in 
29 CFR part 1613 pursuant to section 501 of the Rehabilitation Act of 
1973 (29 U.S.C. 791).
    (2) Complaints based upon program inaccessibility in violation of 
section 504 will be governed by the procedures at Secs. 33.9(b) and 
33.11(e) of this part, as applicable.
    (c) Responsibility for implementation and operation of this section 
shall be vested in the Director, Directorate of Civil Rights (DCR). 
Complaints may be delivered or mailed to the Director, Directorate of 
Civil Rights, U.S. Department of Labor, 200 Constitution Avenue, NW., 
Room N-4123, Washington, DC 20210.
    (d) All complaints must be filed within 180 days of the alleged act 
of discrimination. The Director may extend this time period for good 
cause.
    (e) Where a complaint contains insufficient information, the 
Director shall seek the needed information from the complainant. If the 
complainant is unavailable after reasonable means have been utilized to 
locate him or her, or the information is not furnished within 30 days of 
the date of such request, the complaint may be dismissed upon notice 
sent to the complainant's last known address.
    (f) If the Director receives a complaint over which the Department 
does not have jurisdiction, he or she shall

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promptly notify the complainant and shall make reasonable efforts to 
refer the complaint to the appropriate government entity.
    (g) The Director shall accept and investigate all complete 
complaints which are timely filed, are within the Department's 
jurisdiction, and state an allegation(s) which, if true, would violate 
section 504 or its implementing regulations.
    (1) Where the Director determines that the complaint will be 
investigated, he or she will notify the complainant(s) and the 
appropriate Department official(s).
    (2) Such notification will advise the parties that a determination 
on the merits of the complaint will be issued within 180 days of the 
date of notification unless the matter is resolved informally prior to 
that time.
    (3) If, during the course of the investigation, the Department 
official states that he or she believes that resolution of the complaint 
would require a fundamental alteration of the program or undue financial 
and administrative burdens, the complaint will proceed in accordance 
with Secs. 33.9(b) and 33.11(e) of this part, as applicable.
    (h) At any time prior to the issuance of the determination the 
parties to the complaint may resolve the complaint on an informal basis. 
For this purpose, the Director shall furnish, to the extent permitted by 
law, a copy of the investigative file to the complainant and the 
appropriate Department official. If the complaint is resolved, the terms 
of the agreement shall be reduced to writing and entered as part of the 
official file by the Deputy Assistant Secretary for Administration and 
Management (Deputy ASAM).
    (i) If informal resolution is not achieved, the Deputy ASAM shall 
issue a determination on the merits which notifies the parties to the 
complaint of the results of the investigation and includes--
    (1) The findings of fact and conclusions of law;
    (2) A remedy and/or corrective action, as appropriate, for each 
violation found; and
    (3) A notice of the right to appeal to the Assistant Secretary for 
Administration and Management (ASAM).
    (j)(1) An appeal of the Deputy ASAM's determination may be filed 
with the ASAM by any party to the complaint. Such appeal must be filed 
within 30 days of receipt of the determination. The ASAM may extend this 
time for good cause.
    (2) Timely appeals shall be accepted and processed by the ASAM. The 
ASAM's determination shall be based upon the written record which may 
include, but is not limited to, the determination made by the Deputy 
ASAM, the investigative file, and any other materials submitted by the 
parties pursuant to a request from the ASAM.
    (k) The ASAM shall notify all parties of his or her determination on 
the appeal within 90 days of the receipt of the appeal. The ASAM's 
determination represents the final administrative decision by the 
Department.
    (l) The time limits cited in paragraphs (g)(2) and (k) of this 
section may be extended with the permission of the Assistant Attorney 
General.
    (m) The Department may delegate its authority for conducting 
complaint investigations to other Federal agencies, except that the 
authority for making the final determination may not be delegated.
    (n) The Director shall respond to requests by the Architectural and 
Transportation Barriers Compliance Board for information on the status 
of any complaint alleging that buildings that are subject to the 
Architectural Barriers Act of 1968, as amended (42 U.S.C. 4151-4157), or 
section 502 of the Rehabilitation Act of 1973, as amended (29 U.S.C. 
792), are not readily accessible and usable to individuals with 
handicaps.

[52 FR 11606, Apr. 9, 1987; 52 FR 23967, June 26, 1987]

Sec. 33.13  Intimidation and retaliation prohibited.

    No person may discharge, intimidate, retaliate, threaten, coerce or 
otherwise discriminate against any person because such person has filed 
a complaint, furnished information, assisted or participated in any 
manner in an investigation, review, hearing or any other activity 
related to the administration of, or exercise of authority

[[Page 351]]

under, or privilege secured by section 504 and the regulations in this 
part.